Always get great service when I stop at big puff smoke shop, I enjoy the vibes in there with the…read moreincense smell and music. Prices are reasonable.

Good spot for pipes , water pipes , accessories and everything you need to get some good smoke …read more. puff/ puff / pass .. u know what it is

This smoke shop is so CLEAN!!! I can't lie and say I wasn't nervous to go inside my first smoke…read moreshop. Everything around me isn't really the best of quality but hey that's where I live . When I checked there reviews and photos I was really impressed. I even called and got all the answers I needed to visit this establishment. From the owner to the AMAZING, KIND, and PATIENT Emily, it's always been a great experience. I am not so knowledgeable with the different names of most of there products but they will do there best to figure out what might work for you. I will be coming back for any questions or future purchases. GREAT PRICES!! P.S . If you don't want to go in when it's super busy try and come in early incase you have a million questions like I do. LOL

Great selection of products with a friendly and super knowledgeable staff that make it a no brainer…read moreto keep coming back! I live in the SFV but make it a point to stop by when I'm in the area.

I swear everytime I come here, I'm walking to my car NIC'D TF OUT lmao. But FR, over time I have…read morejust been getting great customer service and products to equip me for the next festival. Appreciate the store, choice of products, workers, and quality overall. Cheers, Holden

Came here one evening recently and was looking for loose leaf's …read more.. Asian guy at counter handed me a box with different options of flavors for the loose leaves... I chose the cookies and cream loose leaf's and those come in 2 per pack for 2.99 ... well they covered up the price with a sticker and up marked the price to $5 .... I was not going to pay extra for only 2 leaves in a pack just because of the flavor...or because they think it's exotic and can double the cost for their profit .... Left out of there disappointed and won't be coming back.... Tip of the day: don't overcharge people for something that clearly has price on it... especially when familiar customers who know what they are buying and know that other places would not do this. We will take our business elsewhere!

Best in the city ! Check Them out Great service. Everything…read moreyou need ! Downtown longbeach !

The best smoke shop. Verry well Coustomer service Excerlent service Allways they smile say…read morethanks . I been to 20. Smoke shop this the best Nomber1. Smoke shop.

Sammie was the best the other day really chill he helped me with choosing my product and even told…read moreme about nice deals

Horrible just horrible. How do you sells fake Jeeters to somebody and come up on their money? That…read moreis bad business and I will be going to make a complaint in person. This is not right!! Trying to come up for what? Sell some real stuff and maybe you would get more customers.

I've been going to the El Monte location and love it. Their customer service is friendly and…read morepatient if you have many questions. They would recommend me to test the pods out there just in case they don't work and they don't accept refunds once out of the store. I was getting my nails done in this plaza and saw jungle vape so immediately walked in, and regretted it. The female employee didn't greet or acknowledge me, when I had questions she acted like I was so inconvenient so I totally forgot to ask to test the pods and now one of them do not work and they don't accept refunds. The selections are very minimal compared to El Monte so I don't know if this is a franchise or chain. Fire that girl unless y'all want to shut down soon.

Why would you upcharge me $0.72 because you're out of change? That's exactly what your Friday…read more(10/17/25) crew -- the male and female crew behind the counter -- pulled. And yes, I told them straight: here's the $6. If you're going to hound a regular customer for $0.17, I'll go get it myself from my car this is a recession I'm not giving out free money to anyone -- while you inconvenience me for your failure to keep change. No way. Either your shop's planning to accept Bitcoin, your customer service has completely tanked, or your employees are straight-up skimming. (Maybe it's all three. I work in customer service; when I delivered an order that was $0.13 over the flat rate because of taxes, I didn't demand extra -- I absorbed it because I want to keep my customers... that's called good service. Which your establishment sorely lacks.) Get this fixed. I can buy Newport butane anywhere -- and cheaper. The only reason I came back was because of one good experience. That got sold off by your staff and your pricing a mini can of Pringles from the USA for $2.99 (FYI dollar tree has the medium sized cans of Pringles for $1.50- go wild, don't give this dude your money, you can get the same service WITH BETTER PRICES at dollar tree, FYI). While you're at it -- stop overcharging for Japanese-American snacks you clearly just bought bulk from Little Tokyo and are upselling on El Monte. Nobody wants to pay double for overpriced stuff and it's probably stale. Exploiting your own community with inflated pricing is obscene. Get your shit together. I will not return. Also, FYI: those "Labubus" you're hawking for $11? Deep fakes. Don't buy them for your kids -- or anyone. You're selling vapes here. That's it. And one more thing: maybe tell your staff to stop having their friends do whippets right outside the shop -- in front of customers (including children). Around 8 o'clock, one of these folks yelled about being a clown, inhaled something from a ballon he filled, and then started talking to a kid while high. That's beyond unprofessional and it doesn't take a genius to know what's going on.

I love this place they're always open and convenient they have a great selection i recommend themread more

This spot pushes FAKE VAPES. The font on my geekbar started fading only a couple days after…read morepurchasing it, and the fumes are NOXIOUS. The clerk even had the audacity to insist on charging $22.50 for this biohazard even though I only had a $20 bill; had to swipe my card. I would have come back to press the issue and demand a refund but I'm currently abroad and just recently discovered that this device is fake. So I'll just take the loss and the opportunity to warn others to not come here and pay for poison.

Small but mighty smoke shop! They had exactly what I needed and the gal that was working was very…read morekind! She even gave me a small discount on a torch because I only had $20 even. Was incredibly sweet of her. The service was professional and kind.

Krystal is an amazing provider of bliss and happiness... Great customer service and groovy vibes…read moreand did I mention a definite NO judgement zone! Blessings always

The shop owner is always friendly, and yhe carry good quality cigars. The only down side is the…read moreparking lot is usually full.

Khalil and Marcel are amazing. Best customer service at a smoke shop. Khalil is very professional,…read more communicative, and genuinely helpful. I had multiple issues with the Yocan Ziva, which I purchased there, and Khalil was very kind to allow replacement. Keep in mind that the replacement was given within 3 weeks of purchase. You can not purchase something, and months later, try and replace if you're having issues. I would recommend SGV smoke shop to anybody looking for 510 thread battery cartridges. These guys here, Khalil and Marcel, are very kind. I will continue to buy products here in the future because Khalil is courtesy, helpful with all questions, and friendly. You don't get a lot of people who are patient with a thousand questions. Thank you Khalil!

Purchased a bag of chips that were expired since a month ago. If you're gonna sell food at least…read moresell unexpired shit. Chips were stale so threw them away.

this smoke shop is the best and Ahmed is always cool.i always come here and hes the best.read more