I went there this morning for an oil change. Opened at 9a.m. arrived at 9.45 a.m.. only customer…read morethere. Drove around back. All bays coned off. Tech looks up and goes back to playing on his phone. I waited as a guess 5 to 10 minutes and then backed out and left. Went by a few minutes later and they had a customer in changing their oil. They just lost a customer for life.

The Supervisor/manager on duty was all pissed off for whatever reason. ** My guess because they…read morewere busy and lack help. ** With this guy's demeanor, I would understand why people wont work there long. I watched him slam things around and throw my dipstick down on the motor causing it to break. He also was extremely rude toward his coworker. When I confronted him he responded as a complete jerk and acting like I was lying about watching him break the dipstick. I called and filed two complaints with Take 5 Corporate and they never responded. Dip Stick for our car (Genesis) was $65 ! I would never go here again and will let every I know what happen and suggest going elsewhere! Take 5 Oil Change = Bad !!

Had a noon appointment for a simple oil change and tire rotation. I show up 10 minutes early so I…read morewouldn't miss my appointment and wouldn't keep them waiting. 30 minutes, then 45 go by and then a full hour since I had been there. I can't wait any longer so I tell them I have to leave. The lady tells me they are probably working on big jobs. I asked if it was better to just walk in and she said she didn't know. What's the point of an appointment if they don't really honor them? They over stack appointments so heavy that any waiting customer is going to be screwed out of their time. Third time in a row I've waited over 30 minutes to get my truck in. This is ridiculous. Last time going there. Btw, their men's bathroom would send a trucker gagging. That was terrible. Everyone eat Mexican every day? No thanks, ever!

I purchased all new tires at the end of November. I scheduled the appointment and stayed while they…read moreworked on it. David at the front desk was super nice and accommodating not only to me but other customers, even the rude ones. The tires were a decent price which is why I always come here for tires.

They got me in the same day I called!! Very good work and excellent customer service. The owner was…read morevery friendly and they are family owned! You guys are appreciated! Thanks for getting us in right away!!!

Ive bought used tires here that outlasted walmarts brand new tires. I'm very satisfied. Service was…read moregreat ! Quality was good.

Major hassle turned into minor fix and the team was great. Plastic undercarriage cover dropped…read moreduring recent heavy rains and could not drive. Towed to their service station and after looking said we can reuse and fix in just a few minutes. A minor labor charge and back on the road. Thanks.

I called Hiller Automotive and they scheduled an appointment for me the next day. They called by…read moremid morning to explain what the problem was and to let me know that it was already fixed and my car was ready to be picked up. The cost was very reasonable, too. I would definitely call them again.

In one word, HONEST. Another garage said I would need extensive repairs on my AC and Walt…read moredetermined my car just needed a recharge. He checked all my fluids and filters and found a yukky cabin filter-which I don't think I've ever changed. Treated me like family and I am now a loyal customer who writes reviews!

Great work. Wally and Sam are awesome, smart, honest. Would recommend to anyone. They listen and…read moreare master mechanics. You'll walk out feeling safe and like part of the family.

Stopped in a 6:00pm for tire repair now they don't close until 7pm. Was refused service there was…read more1 car in the lube bay & no other vehicles. Had to drive home on a low tire. I do not live in Pekin it's at least a 15-20 minute drive home. It's ridiculous that they refuse service for an urgent need.

This is the 2nd horrible experience at this auto center. This time, it took them almost 3 hours to…read moreput on 4 new tires. They told my husband it would be about an hour. No further communication about the delay nor did they apologize. Never going back!

They responded to our car stalling in a dangerous location (traffic) by locating an alternate…read moredriver who lived close to IL. Rt. 150 and Rt. 6. The vehicle was transported to the dealership without a problem while the great Peoria Police Officer who responded waited patiently and gave me a ride home. My hat off to Big Behm's Towing and the Peoria Police you made an awesome team along with a good samaritan who stopped and assisted with our safety until they arrived!

From the owner: We offer 24 hour emergency towing service, roadside assistance, and even auto repair. If you are…read morealso in need of a new vehicle we are also a used car lot as well.