i called Rick's after the towing service my roadside assistance contacted failed us by dropping us…read moreoff their service list from the day before (when a tow ban prevented them from completing our winch out). They picked me up in 15 minutes, diligently worked to get my car out of the ditch off I-80, and had us back on the road in no time. They clearly communicated at every step of the way, made us feel safe and taken care of, and the price they charged was very reasonable. Additionally, they are compliant with IA DOT regulations and carry liability insurance, which can't be assumed with all towing companies. Definitely recommend Rick's!

Rick - amazing! His staff- terrible. Zero communication. I have had to call three times over three…read moredays to get information about a tow however minimal if any information was given, there was no interest in my call or the purpose and when they found out another wrecker picked up the vehicle there still was no call or communication however they had no problem charging my credit card for their time. I heard only great things about them hence the reason they were my first call.​ I recommend that they provide the service before you give them any payment information. Extremely disappointed in their customet service and how the situation was handled.

This review is overdue, but not for lack of gratitude…read more Jon Mustaine helped me in a time of need when my tire blew out on my vehicle an hour away from home. It was late afternoon on a Saturday night and knew I wouldn't have much luck finding someone to help at that hour. Jon dropped everything he was doing (even took his BBQ off the smoker) to come help me out even though he had plans in 45 minutes to be somewhere with family. He came out and swapped out the tire for me so I could get back on my way all with a reasonable price. Again, I appreciate your help, Jon. It was much appreciated and you'll be the first one I think of if I, or anyone I know, need your help again. I hope you and your Son enjoyed the BBQ! THANK YOU!!

Hands down the only towing and recovery company I would recommend. I have AAA roadside assistance…read moreand my biggest concern when calling is worrying what towing company will show up. Mustaines is honest, reliable, and the only company I will use. Great service. Thank you.

I wouldn't go anywhere else if needing a personal tow. I needed a tow truck for my car to get it…read moreto the mechanic. I contacted them after hours to schedule the tow for the next morning. Right at 8am I received a call from Carly, the driver and she showed up at my house 20 minutes later with a flat bed. I met her at the mechanic shop and she already had everything handled. Top notch! Highly recommended!

I am so happy I used Mad J; not only was their response time super quick, the truck driver Payton…read morewas super careful with my Tesla, he took great care to not further damage my car after the accident. He also was super patient when Willis Automotive refused to accept it and took me to Grahmn Collision (Apparently the only certified Tesla collision repair shop in town). For such a sad day for my Tesla, they were definitely the bright spot.

Hanifen Towing is the BEST Towing service I have used hands down. From the First Impression…read moreReceptionist I talked to to the prompt service of the tow truck driver. The value is well worth the money for the WOW Customer Service they provide from the first impression to the final successful towing service! This will be my GO TO Towing Service always! Danette Peterson Exceptionally Happy Hanifen Customer ***Stephanie was the gal that initially took my call. She was calm, understanding, pleasant and gave me hope they could tow my car! She was/is AWESOME! STEPHANIE gives Hanifiin a glowing First impression of your business. Give her a raise please!

Well, I never wanted to have my car towed, especially when it was just snowed into a spot and my…read morefriends and I couldn't get it out on our own. So I called the first couple of tow places using a google search. Silly me. Yelp! to the rescue. I called Hanifen Towing and a super nice woman answered and got my info and dispatched the truck. A guy who looked like he could move my car without assistance arrived, and took care of business quickly. Have I mentioned that he was a giant? And super cool? Great experience!

The best place in the world for getting you car towed or looking for parts very timely in their…read moreresponse time I would recommend

Our business gets parts from Hogeland Auto Plaza. They are courteous, prompt and reasonably…read morepriced. Staff is always friendly and goes out of their way to make sure the parts are correct. We will definitely continue to do business with them in the future!

Fast reliable service! Customer service is great! Easy to talk to and welcoming environment. Always…read moregets my vehicles in, checked and fixed right away! Reasonable price for the quality of the services! Body work, engine work, paint, they do it all!!! They sell cars as well!!!

Was very helpful and got my vehicle in right away on a holiday! How's very reasonable on price.read more