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Big Rich Hauling

5.0 (5 reviews)
Open 6:00 am - 8:00 pm

Services - Big Rich Hauling

Junk pickup

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Responds in about 10 mins
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Rich's Junk Hauling & Dumpster Rental

Rich's Junk Hauling & Dumpster Rental

4.8
(279 reviews)

Upon pickup I did not receive a courtesy text that he was on his way. My contractor had left his…read moretruck in the way of the dumpster when he ran to home depot, and that's when this guy showed up to pickup the dumpster. I was home sick and missed his call, but ran out when I heard him knocking. I let him know the situation and he started yelling at me immediately that he already had to work a holiday (not my problem). He wouldn't give me even a second to call my contractor and was yelling that he was going to charge me the $125 fee and leave. I finally had a moment to call my contractor who told me the keys were in the car and I moved it. It takes one second to be nice and working on a holiday is part of running your own business. I would never use this company again.

My family and I picked this place because of the 5 star reviews but couldn't even get past the…read morefirst phone call. We tried calling to schedule an appointment and immediately got the question "What part of town are you in?" We offered the address and the person on the like just said "If you can't tell me where you are, then I can't help you." And hung up. An address doesn't suffice to tell you where we live? Honestly glad whoever was on the other line saved us the time. I don't think any place that treats people so badly during initial contact is worth supporting. It really sucks trying a place with high ratings, only to get a crap experience. If you're someone who appreciates clear communication, then this place obviously isn't for you.

Big Rich Hauling - junkremovalandhauling - Updated July 2026

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