This is a 5 star family run business that out does any larger competitors…read more They are so friendly, honest and paid attention to our need. No other place can compete there prices.

I purchased a set of bunkbeds for my grandchildren from the Comfort Center. When they came the…read morecompany had packed the wrong length of rails for one of the beds. Shawn knew we needed the beds to use in a couple weeks. After trying to get knew rails sent out in time with no luck, Shawn had the set of rails that were to long taken to a local fabrication center and cut down and refinished for us. That's what I call service! Thanks Shawn for going above and beyond! Carol S-Petoskey

Nice furniture store with lots of custom options. Prices for Flexsteel pieces aren't the best in No…read moreMI but the excellent sales staff might make up for it. Lots to see, the store has 3 floors of options.

As an artist and a photographer who loves international films and culture and who has spent the…read morelast 20 years living in either NYC or Southern California, it was a tough transition to move to Northern Michigan (no museums, few galleries with and small downtowns.) As someone who has lived primarily in apartments, when my wife and I recently moved into a house in beautiful Harbor Springs, we had design and remodeling on the brain. (We had been absorbing HGTV and Interior design magazines for over a year before the move.) For full disclosure's sake, my sister is an employee at Reid Furniture but I hadn't really been in the store before returning to Michigan a month ago and her and I never discussed her job much when we talked (we had busy lives and hadn't kept in touch as well as we should have.) At 41, I have never owned nice furniture and when you live in apartments and move a lot, it all becomes kind of disposable (which is ironic because I bet I have spent more on cheap furniture that broke and wore out and that I discarded, than had I just saved for quality stuff.) All I can say is that now that we have settled down in the area, I will never buy cheap stuff again and I will never purchase home decor from anyone but Reid Furniture again. Wow!!!! This store is like a museum. It is endless. When you think you have seen everything, you learn there is a lower level filled with more rooms, beds and more. There is an upper level filled with Coastal themed decor, followed by rooms that made me feel nostalgic for NYC again (the Rat Pack themed room and the King Kong and Audrey Hepburn art are on my list of "wants.") Item after quality item, room after themed room, and couch after bed, after dresser after lamp and art, Reid Furniture is infused with style, culture, and energy. It is ironic that a store I never would have visited in my younger years is one that I can't wait to return to with more money (not that it is expensive at all, as I was quite surprised that so many items were much lower than I anticipated they would be.) I always suspected my sister Amber was a good salesperson but like me, she sells from the heart and ensures that people get quality and a product that actually fits their lifestyle. Observing the other staff members during my visits reminded me of an earlier time when customer service mattered. Every customer is greeted like a friend, and leaves feeling like family. So, I'm the kind of guy that will pick the first thing he sees without a lot of contemplation because material things and shopping don't matter as much to me, and my wife and I needed a couch. We decided on a small one that seemed decent enough but Amber broke down what our needs were for space and comfort and made us consider our growing little one, and found us one that better suited us. Several hours later Reid Furniture delivery staff (the nicest guys I have ever met) delivered the couch and we were watching television like we had owned the most comfortable, beautiful couch for years. My wife and I have a running checklist of items we want to purchase from Reid Furniture and will NEVER shop elsewhere because not only is it a pleasure just to browse the store and to hang out with the warm staff, but it is nice to shop somewhere that recognizes the value of your hard earned dollar in relation to the level of quality and customer service it buys. I love Reid Furniture and I love that it is family owned and that is has been in business since 1927. I also love that it is in beautiful downtown Petoskey and that by spending my money there I am supporting local independent businesses. If you have never been in, go asap and if you have been in but not in awhile, get in there because new items are brought in regularly. Reid Furniture has a hometown flair, wonderful customer service and atmosphere, but boasts an international culture and flavor and a style and aesthetic equal to the best interior designers.

I can't say enough positive things about the bedroom company. My husband and I were in the market…read morefor a new mattress, and shopped around to multiple mattress stores. The owner and staff at the bedroom company were the most knowledgable and helpful people we encountered, and even remembered who we were when we came back several months after our first visit to the store. We had a difficult time deciding on a mattress, and after about two weeks we decided we wanted to go with a softer tempur-pedic model (we got the cloud luxe- it is SO comfortable!). We went back to the store and the owner was happy to help us find another mattress, and even delivered it that night and picked up the old one at no charge. He also gave us a great deal on accessories. We will always choose the bedroom company when purchasing mattresses in the future.

This is a wonderful place to purchase a new bed, or new beds! My husband and I just recently moved…read moreback and head the pleasure of working with Jash to select a new mattress. I am pretty picky about the type of material used when making a mattress and wanted something organic with a low amount of chemicals. The Bedroom company had just what we wanted. The mattress was delivered the same day, with a 30 day guarantee. We decided at the end of the day we needed a firmer mattress, and thankfully Jash and Randy and team allowed us to return the mattress (within the 30 days) and we are so thrilled. Such great people to work with! Highly recommend this location.

In August 2018 my wife and I purchased a new home and got some really nice laminate flooring from…read morehere. It was a little more pricey than Home Depot and Menards but supposedly a thicker better flooring and I took them at their word. The install was suppose to take 2 days and their installer took 6 days. Delaying and making the move in difficult. Once the flooring was in I measured the floors to verify what I was being charged and found that indeed there was almost 70 sq ft extra being charged. I called and they came out and remeasured but we were still 20 sq ft apart. I decided not to argue it. Anyway here we are in February of 2019 and a dozen calls about my bill being wrong. See I paid all but $500 by October of 2018 trying to get the billing corrected and there my balance has sat. Haven't heard from them since beginning of December and finally got a corrected bill in the mail on Saturday and it doesn't say I owe $1500 but now nearly 700. Not sure what they are doing over there but save yourself the headache and go elsewhere.

From the owner: At Factory Direct Mattresses, we're committed to providing you with flooring that is both stunning…read moreand giving you the most value for your dollar. For over 40 years, Factory Direct Mattresses has been providing premium flooring and mattress options to ensure you get the best. Say goodbye to buyer's remorse with lifetime warranty on all flooring installations. Stop in to Factory Direct Mattresses today and get flooring you'll love for life. When you're remodeling your home or looking for custom flooring for your new construction project, Factory Direct Mattresses is the only place to go for quality hardwood at great prices. Whether you want to give your home a sense of luxury or simply want a durable and easy to clean option for your family, come to Factory Direct Mattresses and we'll guide you to the best option for you. Choose from a wide selection of hardwood to match your decor, lifestyle, and budget. From the darker mahogany finishes to lighter cork or pine selections, we have the wood for you. From the moment you select your flooring to the day it's installed, we'll be there every step of the way. With lifetime warranties on all flooring installations, you can rest easy knowing you've chosen flooring professionals you can trust. When you're looking for flooring that is both beautiful and affordable, come to Factory Direct Mattresses. You can have the look that you always desire...

Horrible! My elderly mother went in for a mattress with their ad showing sale prices then was sold…read morean off brand at full price. Classic bait and switch. Everyone knows you should never buy a mattress at list price! This is the first thing Consumer Reports will tell you. I tried working it out with the manager who finally gets frustrated and yells at me on the phone and has to tell me she is a "Christian" and would never do anything dishonest. Well, if you have to tell me then obviously there's a problem. We lost out here. AVOID THIS STORE!

From the owner: We sell mattresses, living room, bedroom, dining room furniture and more!! We deliver!read more

I am so impressed with Bartlett's Home Interiors. I selected the perfect mattress from good…read moreselection. It was delivered one week later, just as promised. Their delivery team, Tony and Omar, were super stars navigating a king size mattress up our suspended winding staircase. No easy task, for sure, yet their professionalism and expertise superseded a daunting mission. Tony and Omar, thank you! I have used Bartlett's many times over the years, and will continue to do so. Very satisfied, Sally

Mask are required!! Its lifted have you not heard?? My husband is deaf. How…read more can he read lips on shopping for furniture??

The Bed Of Roses is amazing. But when they say semi-firm, they mean it. The bed does breathe…read morewell, too. So if you're like me and transitioning from a foam type mattress, you gonna get cold. So what I did was get a topper and under my topper I put a folded blanket in the spot where I sleep. I actually had to do that with the last mattress, and it works really well if you're a cold sleeper. But it's a great bed, would buy again.

Rory and Dar are the best! We purchased a Moon Beam model mattress, but found it too jiggly and…read morewobbly on our old box spring. Rory made us a foundation--at no additional charge--and solved the problem for these old firm-loving fanatics. Great work! Great value! Nice people!

THE BEST CUSTOMER SERVICE--you won't get this at a chain or furniture store!…read more We thoroughly looked at the website and watched all videos before going to see Jim for our new mattress. Jim was kind, knowledgeable and very patient as we tried out a whole slew of different models and comfort levels. We narrowed it down to three and Jim asked us many questions about what we felt in order to choose the best one for us. It's time consuming--but if you want the right mattress for you and are committed to spending ore than 19 minutes laying on them before being pressured to buy, then Jim The Mattress Guy's Affordable Mattress is for you. We saved over $2000 by giving our business to Jim. No employees, just Jim. No high lever head or fancy store, just an end store in a tiny strip mall on S. Airport. Make an appointment--you'll be glad you went here, trust us!

I found Jim on the web and saw hundreds of 5 star reviews so I placed a call on a Sunday ... and…read moreJim answered the call. On a Sunday! He took time to explain the options and buying process. We followed up a few weeks later with Kathy in the store. The whole process could not have been smoother. Jim recommended the "Cadillac " model and it is perfect. Our new home needs 3 beds but we just bought one for now but will follow up with 2 more Cadillac's when we move back up north this Spring. Great job Jim and Kathy. We will be calling you soon for 2 more. PS- the delivery team could not have been more pleasant. They did a great job of setting us up. Thanks.