Great customer service! Friendly welcoming personnel. Almost always have what I need. Organized…read moreisles.

They have most anything you need. And, great service! A small town store with with small town valuesread more

We've lived in town for a few years, but we hadn't understood the full value of this store until we…read morebought a home that was in desperate need of a complete gutting and remodel. Here's why we shop at McLean's: 1. OUTSTANDING customer service with people who know where things are, and KNOW how to get things done! I have asked so many questions, received so much good advice, and I am certain that our home wouldn't be as far along as it is today without the help of the men and women who work in this store. Joe, Gary, Nancy, Cathy, Terri, Kip, Jeremy, Jessica, Alyssa, Celina...the list goes on and on. They've even helped me find solutions, multiple times, that didn't require me spending a penny in store! 2. UNBELIEVABLE selection of products. They probably carry what you're looking for, and if not, they'll tell you where you can get it. (More than once I've been told to head to another store to get a product they didn't stock...who does that??). Whether it's lumber, hardware, tools, or some miscellaneous bolt that you need to prevent a barn door from sliding off its rails (for real!), they have it. 3. LOCAL employees, local owners, and this is a company that invests in the community. They hire a lot of teenagers and work with their school and sports schedules like few other companies do. One of our kids worked for them and we couldn't believe how well they paid her, and how graciously they worked with her athletic and academic schedules. Locally owned matters. 4. COMPETITIVE pricing to go with their significant inventory. Sure, you can occasionally save money on certain products by hitting up the big box stores, but not having to drive 35 minutes (each way), or not having to try and find someone to help answer your questions (seriously...McLean's staff are plentiful and their experience is unmatched!) is worth a few extra dollars. 5. FREE popcorn. yeah, if you were on the fence before you now have a reason to make this store your go-to for hardware and lumber. You can't be sad and eat popcorn at the same time. So if you like locally owned hardware stores that have outstanding customer service, great inventory, competitive prices, and free popcorn...McLean's is the place for you!

I enjoy shopping at this local hardware store. Their selection is great , and the employees are all…read moreextremely friendly, knowledgeable, and helpful!

Very helpful old-fashioned service. Love going in there if they don't have it I'll order it for…read moreyou. Very helpful.

This is your general hardware and catch all store, I say catch all because we needed pickle all…read morerackets and they had them. They have very decent service but will very likely have what you need. I know that the whole world is pretty inflated money wise right now but they definitely have their prices kicking the sky... pretty insane Overall pretty meh

Excellent service, great product selection and they even offer repair services! The advertise as #1…read morehardware store in MI ... I believe it.

Stopped in to get a screw for mom's armrest of her wheelchair which had fallen out. Cody helped…read moremake sure we had the correct one, then came out to the car to screw it in to make sure it fit properly, gave us a backup and wouldn't take any money!!! Customers for life!!!

They advertise "Gill-Roys has it" and they do! They have always had whatever I needed, even things…read moreI doubted they would have. Add very reasonable prices. and excellent service and you have the best hardware in the Traverse City area!

What a fun store! If you are in the mood for a browse through cooking, hardware and all things…read morehandy this is a good spot to check out. We wandered in partially because they have been in business over 100 years, which is super impressive and noteworthy. We were looking for some grilling equipment and baking items, and found a whole array of things we wanted and could use! They had something for every budget and all good sturdy items. Also they had a lot of fun and quirky items like foldable blankets for hiking (packed into a tiny sack) and sayings for your wall. It was a fun shop to browse and discover some new items. The store was clean and staff were friendly and helpful. I found the aisles to be open and easy to navigate, and shelves were not overly packed. Great store to find what is needed!

Nice hometown store with everything from hardware to gifts. Staff was super friendly and talked to…read moreus for quite a bit.