Although I have to admire the cashiers dedication after a beer bottle broke and cut his hand. I…read morewould have been totally fine waiting for him to clean up and wipe up the blood from his hand before helping. He wasn't the only one there, there was no disinfectant sprayed, he put a paper towel over his cut(s) and keep going . Even without all the issues with Covid going on there should have been some type of Bio hazard clean up. I love going here for the convince and speedy service but kinda don't wanna go back now.

They have no problem with I'd from other states I am from calif the girls are very nice and have…read morevery smart with helping people out

Their service is excellent. Provide the info on discount and very dependable great selection.read more

Everyone who works here is so awesome and nice, I appreciate how every single time I walk in, I'm…read moregreeted by a smiling face and a great attitude. Great employees, give those women raises

i come here to cash my lottery scratch off and they won't cash it in because it's $100 winning, if…read moreyou have a big win on a scratch off don't come here

The reason for the 1 star is kinda sad cuz the place is nice and the people there are friendly, and…read moreI can't help think if this has something to do with what kind of state Idaho is. So I go in and buy my tobacco and decide to play the Lotto and I buy a bunch of scratch tickets. It's hard to believe that it's just a coincidence that a place that sells tobacco and other taboo items {at least taboo to some} happens to be the place where someone buys 5 each of 3 different scratch tickets plus a few more random tickets and out of all those tickets, there is not one stinkin winner. Not even a buck back on all those tickets, if they are targeting business' to sell only the losing tickets because of the products not being proper enough for some, it worked. Sorry to say, I will not ever be going back to that store just on principle. And I was a good customer they lost. As I said, it's sad.

I paid double for a item and the person working there did not let me take it so this place is…read morehonestly the worst

I normally go here for vape supplies. Today my boyfriend and I go through the drive thru and the…read morelady at the window could not be more rude. I believe her name is Brandi. She scoffed at every request we had. Even though it is her job. She constantly rolled her eyes. She then proceeded to lecture his ID (because he's from California),telling him how he should get his licence changed to be more accurate. When his ID is up to date with california standards. I understand we all have bad days... But customer service is important. Fake a smile and happy attitude because it's what you do for work (I worked in retail, and I've done it). That interaction makes me not want to go there anymore.

Andy and Maddie were fantastic! Super helpful (I'm new to vaping). They showed me how to properly…read morechange my atomizer and gave me lots of tips. Definitely will be back!

Bought an expensive battery a few weeks ago. $50.00. It failed…read more I called and was told if bought a few weeks ago out of warrantee. No customer service here. Customer service is what it is all about. Went to Vape on the blvd. They took care of me by exchange even though they knew I had bought else where. Vape knows customer service. Do not shop at the Vaper Emporium. Mike

If you're in downtown Boise, this is THE place for premium cigars! To preface, I am a very…read moreoccasional occasional enjoyer of cigars... certainly no aficionado. However, this location is absolutely perfect everyone, from novices (such as myself) all the way up to the most discerning cigar smokers. To start, the walk-in humidor is very large and is well-stocked with an exceptional variety of cigars at every price point. Sturman's carries a diverse selection from top luxury brands such as Padrón, Perdomo, Dunbarton, Oliva, Ashton, and SO much more. Additionally, Sturman's has a great selection of affordable cigars for those on a tight budget. I must stress that all the cigars here, from individual sticks to full boxes, are VERY well-priced. Outside of cigars, the shop also has a solid selection of premium pipe tobacco. Leaving the humidor, the shop carries a choice selection of cigar and pipe hardware as well as accessories including lighters, cutters, punches, humidifiers, luxury humidors, ashtrays, handcrafted pipes, and so much more. Just like their cigar selection, Sturman's catalogue of accessories is highly diverse, ranging from affordable (but high-quality) options all the way up to premium hardware brands such as Xikar. Trust me, for all of your cigar needs, Sturman's is the spot to choose. While not as large as the lounges at the Sturman's locations in Eagle or Garden City, the lounge at the downtown location is still excellent. The indoor seating area is very comfortable. The four, leather chairs are comfy and the indoor seating area is extremely quiet, well air-conditioned, and equipped with fans and air purifiers making the overall smoking experience very pleasurable and relaxing. No lingering smoke here! On top of that, there's an outdoor seating area at the entrance of the shop with several cushioned chairs and a large ashtray for those who'd prefer to be outside. Lastly, it would be crime not to mention the store's desk clerk and tobacconist, Lance. Lance is incredibly friendly and exceptionally knowledgeable about cigars and hardware. I asked him what he would personally recommend for a medium to full body Maduro that wasn't too spicy or peppery. He immediately pointed me in the direction of the Leaf by Oscar Cigars, specifically in the 5 x 50 robusto size. This cigar was absolutely delectable and is most definitely my new favorite. Pairing this delicious cigar with the comfortable lounge made my time at Sturman's a delight! Lance was a lovely person to talk to while I was there and his enthusiastic dedication customer service elevated my already incredible experience. Whether you are looking for a quick stop for supplies or a welcoming place to relax and smoke a fine cigar, I can't recommend the Sturman's Smoke Shop in downtown Boise enough!

Always a pleasure to visit and chat with Lance. Exceptional…read moreselection with service. Sturman's is a must see when visiting Boise.