Bolt Laundry Service is the BEST!! From the quality of the service to the customer service I've…read morebeen so impressed with them. Everyone is professional and so easy to work with. And in this time of everything automated, you can actually talk to a REAL person when you contact the 800 number. Recommend them 100%!!

From the owner: Laundry & Dry Cleaning Valet service. Pick up & delivery all through Virginia Beach. We offer same…read moreday service. And offer a 200% satisfaction guarantee. The best in the industry! If you are not satisfied we will pick your items up for free, if you are still not satisfied you'll receive a refund! We guarantee a pick up time within a 2 hour window. We'll sort your laundry. We wash, dry & fold your clothing by itself, never with another order. We weigh your laundry when it comes in and when it goes out, to make sure we don't miss anything. No contracts and you can cancel the service at anytime. No waiting, no quotes, no phone calls. Confirmed immediately.

Almost every time I go to drop off or pick up no one is there. When you call the number for if the…read moreattendee is not there. They don't answer or told the attendee called out yet again. I was even told to go to one of their nearby laundromats and that someone is there, I get there 10 minutes later and no one is there either. I call the service number again and told they must have left early. They do a nice job cleaning my comforter at a good price to, but no one is ever there and it's really inconvenient and not good business. I won't be returning and warning others not to waste your time like I have.

Good location and prices are okay on the washers but most of the washers are usually broke and not…read moreoperating. Many of the dryers are broke today. I have been here several times where a washer or dryer broke on me while I was doing my laundry. They do have an attendant during the day up to 3:00 p.m. On Friday, September 12th, 2025, I was doing my laundry. there were only 2 rolling carts to move laundry from washer to dryer. I'm walking to look for a cart hoping there is a third one somewhere.I see the office in the back, the door is open and there's an empty cart sitting there. I go up to the female attendant that has black hair pulled up in a bun, ask her if I can use the cart in the back office. she blurts out, "You went in the office?" I told her no. the door is open. I saw a cart in there but this left me a little startled and unsettled because I wasn't expecting her to blurt out hostility. Then as I put my quarter in and the dryer it will not turn. I had just put a quarter in and it worked before. The dryer light was on but the dryer would not start up and work. I'm by the dryer, this lady is up front behind the front desk and I say," hey". she doesn't look at me. I said hey again waving and she doesn't look at me. now I said it loud enough where she should have heard it. there's not very much noise in that laundromat, it's only me and two other people in there today. then I yell a little louder, "hello", wow! she replied "don't yell at me!", then she goes on and on. Very cranky very crabby. I said to her you must be having a bad day? she starts clapping her hands focefullly and says, "I am not entertaining this conversation", trying to dominate and shut me up. I'm trying to tell her I did not yell at her... that she didn't even respond to my first two calls. whatever her problem was that day she goes on with, "God bless you". oh my, did that get under my skin. It's always the ones that overreact and that are in the wrong with their emotional outbursts saying, "God bless you", trying to dominate and convince themselves THEY are the righteous victim but doesn't realize ....she acts like an ass. From the start, first time I went in, this lady had a jacked up attitude. Did not say, "hello" no greetings when I entered the business. She gave off an I'm pissed vibe. This is the first time I've been to a laundromat where somebody who worked there put off vibes like that. Most laundromats, the staff is cheerful or at least pleasant. This is the first time I've ever encountered a rotten attitude. She needs to clean up her act, Tydee up her act. Working isn't always pleasant but I didn't do anything to aggravate this lady and I did not appreciate at all the hostility that she threw out.

They did a fantastic job with my banquet table cloths. Their service was top notch. I appreciate…read morereceiving the tablecloths on hangers with plastic over them to keep them clean and pressed. Very happy with their work.

From the owner: To provide the highest quality tablecloth cleaning solution for clients in the banquet and party…read morelinen industry. Freeing up time and resources to focus on other areas of business or personal life.

Great customer service given by this dry cleaner. I ran in…read moreto get a pocket stitched and unfortunately their tailor wasn't in. The gentleman could have shrugged me off, left me high and dry or told me to leave the pants and they'll get to it another time. Instead, he took great care of me and gave me directions to another nearby tailor who could help me. THAT is admirable and as someone new to the area I appreciate it. I'll be coming here first for all of our dry cleaning and non urgent tailor needs.

Very friendly! Customer service was top notch and Buddy went above and beyond to help me out! I…read moreappreciate the service excellence!!