I just called to confirm the price listed on website. It went from $55 on the website to $89…read more I feel like this is a bait and switch. PLEASE confirm price before booking. Don't rely on the website.

The website quotes $45 from O'Hare to Elgin. I called to make a reservation and was quoted $85!…read more Lyft is cheaper!

Dirty and unfriendly service plus horrible and violent driving and late all the time!!…read more My older friend fell out of his wheel chair and pace bus did not stop to help him he won a lawsuit against this horrible abusive company! Which they tried to hide the fact it even happened! Plus they even would tell him his day pass was not working just so they don't want to give him a ride! These people are a bunch of fools and just take advantage of people who actually need a ride and have a job that's why they have a security camera and reviews so everyone knows how we were treated by pace bus, I even had one guy go insane on the bus and they would not let him off the whole thing is a joke and I want safer service if I'm using public transportation!

The buses for the most part are on time and get you where you need to go. The signs are easy to…read moreread and follow. This transit center has the pace buses you need to take you around Elgin area and to Woodfield and other neighboring cities. The metra is really close. The bus drivers are really nice and helpful. It sometimes does get trashed here with cigarette butts and other things. A major clean up needs to be done. The people that work in the transit building are of absolute no help. I never needed help from them but I have stood inside waiting for the buses when it's cold. I've seen how they talk down to passengers and offer no help at all. I have no clue how they have their job. They should be fired for really poor customer service. Absolute worst.

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

Monday, October 12, the car arrived on time, had room for my husbands wheelchair as…read morerequested....driver (Tim?) was awesome. We went from Matteson downtown to Rush Hospital where my husband was having surgery. Not sure when we would come back....but when I called on Saturday morning, Frederick's remembered us...and sent a car to me within 2 hours of my call for the reverse trip. I cannot tell you how AWESOME the service was....and for a first time use of this business....I would use them again without a moments hesitation! Jackie Harn

From the owner: I drive people to sporting events concerts night on the town in airports and weddingsread more

I use Uber a lot! But not always out of town over a long duration. However in Chicago I did use…read moreride share exclusively for a week. Note I also used Lyft and would compare prices. Not one or the other was always more reasonable. However once the price was $12 difference when heading to the airport. In my option ride share is the way to go if in the city of Chicago. There are too many issues with parking and the high price that makes it counterproductive to rent. The app functioned well, better in my opinion than Lyft. I utilized Uber around 10-12 times and found on average the rides arrived in under 10 minutes. Some were within a few, but others were longer. The drivers were almost all foreign, but spoke English. They were professional and mostly knew their way around. Few instances of problems that brings the review down a star and a half I would recommend Uber. 3.5 rounding up. Always tip your driver.

So these bastards signed me up for an Uber One account without my permission…read more Here's what happened: I was trying to place an early morning coffee order with GrubHub. My browser suggested Uber, and I was half-awake and uncaffeinated, so I clicked through to Uber and started to enter my GrubHub login info. By the time I realized my mistake, Uber had my email. But I hadn't given them my credit card. Which raises a troubling question: If they really erased my data -- as they said they did when I deleted my account earlier -- how were they able to sign me up for Uber One and start billing me? When I read the email congratulating me on my Uber One membership, I was livid. Had to spend the next half hour trying to cancel, because of course, you can't talk to an agent. I'll double down on what I said earlier. This is a shady company. They're too cheap to invest in customer service, and they operate right on the borderline between crooked and legal. Don't trust them.

I have used American Taxi at least 10 times . The car were always clean, the drivers helpful. On…read moretime every time,

From the owner: Looking for reliable taxi near me? American Taxi serves Lake County Illinois 24/7. Fast,…read moreaffordable, professional cab service. Call now! We're your trusted local transportation partner for Libertyville, Lake Forest, Gurnee, Waukegan, Vernon Hills, Highland Park, Lake Bluff, Mundelein, Deerfield, Antioch, Grayslake, Round Lake, Lake Villa, Lake Zurich, Wauconda, Fox Lake, Buffalo Grove, Lincolnshire, Lindenhurst, Bannockburn, Long Grove, Hawthorn Woods, Beach Park, North Chicago, Zion, and surrounding suburbs. Expert airport shuttle to O'Hare International Airport (ORD) and Midway Airport (MDW) with guaranteed flat rates—no hidden fees, no surprises. Clean vehicles, courteous drivers, on-time pickup every time. Great Lakes Naval Base specialist—military family transportation you can count on. We provide airport drop-off, airport pickup, corporate transportation, medical appointments, local errands, event shuttles, and long-distance rides. Safe wheelchair-accessible vehicles available. Car seats for families traveling with children. Premium black car service for business executives. Serving Cook County, McHenry County, and all Chicago northwest suburbs. Text to book—no app required. Professional drivers with local knowledge. Competitive rates better than rideshare. Available holidays and weekends. Your satisfaction guaranteed. Choose American Taxi—where prompt service meets hometown reliability. Book online or text anytime.

I booked this company for a 3:45am pickup to O'hare Airport which is incredible early! And they…read morewere early!!! I can't recommend them enough!!! They provided the drivers bake and phone which was great because he was at the wrong hotel (just next door). I would use them again no questions asked! Yes, it's more expensive than Uber but it's clean and safe and reliable so it's well worth it especially as a woman traveling solo at that hour! My peace of mind was well worth the cost! Very professional!

This company charged my daughter last night $409.00 to drive her 3 miles from Logan Airport to…read moreMarriott Long Wharf... really, $409.00

This was my second time renting this party bus for my birthday, and once again it was an amazing…read moreexperience. Everything was seamless from start to finish, and the service was extremely professional. Paul was fantastic to work with and made the entire process easy and stress-free. This will be the only party bus company I use going forward. Thank you so much, Paul!

Great service! Hired him for my daughter's party bus excursion last weekend. He even drove around a…read morelittle bit when he arrived at the venue while we were still setting up the party, so we could surprise her. Will definitely hire them again! Timely, organized and reliable! Thank you!!

Gregory was great. Very affordable sprinter van for a one way ride! The owner had quick response…read moretime.