After my custom built Excursion wouldn't start, I thought I was in for a crappy day...not so! Met…read moretwo very helpful and sharp Tow Truck Drivers in Tom and Alec when they came to tow me 1.5 hours to the shop and they were pleasant, knowledgeable and great to deal with all around. I would highly recommend Integrity Towing & Recovery if the need arises!

Such a good experience in a very difficult situation. This is the kind of business I want to…read moresupport. Thank you for your kindness, promptness, and sympathy. Integrity Towing showed up fast and went above and beyond for me.

On March 29 of this year, I was driving from my home in Bellevue, WA to my sister's home in Salem,…read moreOR. When on HWY 205, my car was rear-ended in a 5-car pileup. I was able to drive it to my sister's house but knew it needed significant body repair. The next day, upon my sister's 100% recommendation, we took my car to Traditional Auto Body & Paint in West Salem. We arrived before the shop was open but Susan came to us and said, "Come inside where it is warm, to wait for the technicians." This much-needed kindness set the tone for five weeks of incredible care and patience. Jonathan Mayorga, Robert Anderson, and all the technicians paid attention to my unique/personal situation in dealing with insurance, my health issues and even getting back home. The professional expertise given to repair my car motivates me to post a FIVE STAR review AND 100% recommendation for TRADITIONAL AUTO BODY & PAINT. The initial examination of my vehicle was thorough, and details were well explained to me. I was updated frequently via phone calls and email regarding estimates and insurance coverage. The full repair of my car was completed in a timely manner, done to my 100% satisfaction, and was cleaned, inside and out, better than it has ever been. I was pleased to be given a detailed report of all the repair that was done, so that I will be able to share this with my repair shop in Bellevue, WA. I certainly do not wish the necessity of auto repair for anyone but, if the occasion does occur, I would highly recommend TRADITIONAL AUTO BODY & PAINT, Salem, Oregon. My sincere thanks to all professionals there! Roberta Mock

I would absolutely recommend this place! Needed an estimate to repair my car from an accident…read more Caliber Collisions do the online estimator, but I wanted an in person inspection. Was able to make an inspection appointment same day. Really friendly people throughout entire process! Helped me communicate with the insurance and explained everything well to me. They gave me a call with an update after a week they had my car, which I really appreciated. Car was done when they estimated. Picked up car same day they called. Jonathan and Hunter were really great to work with. They even went out of their way and fixed a pre-existing scratch, which made me really happy. They cleaned my car inside and out, which I was not expecting. Will absolutely come back. Thank you!

Mayco from P and M came to my house for AAA because I was locked out of my car because my key fob…read morefell under my car. Perfect storm! Of course my purse, ID locked in the car. No extra fob. Couldn't see the key fob no matter what I tried. He used a tool to fish out the key fob from under the car and all was good again.

Highly recommend!!! We were traveling on 1-5 and broke down late on a Sunday evening; P&M was the…read moreonly tow and repair service that picked up! Omar picked us up and got us to a hotel, and the car was ready by noon the next morning. Great employees (all friendly and helpful) and fantastic, fast service. Thanks for getting us back on the road and taking care of us!!!

Some time has passed since this incident, in part because our family has been dealing with the…read moreafter-effects - but it's important to share this because the impact of tow truck operator Tim's actions has stayed with us, and moments of real integrity deserve recognition. Over Labor Day weekend 2025, my son was involved in a very serious accident while towing a horse trailer. A car several lengths ahead of him suddenly stopped on Hwy 126 after missing a turn, and my son made a split-second decision to veer right instead of continuing straight - preventing a much worse outcome and possibly saving lives. Two people thanked my son at the scene for his quick thinking. The driver who caused the accident drove off. My son's truck was totaled, and the horse trailer ended up several feet into the rear of the truck, creating a complex and unsafe recovery. AAA was called, and no drivers were willing to take the job - until Tim stepped in. Tim went far beyond a standard tow. He helped remove the trailer from inside the truck, then towed the vehicle to Bend late on a Friday evening, knowing everything would be closed until Tuesday. When we arrived, there was no after-hours drop-off available. Dispatch told Tim he could leave the truck - and me - there, but he refused. Tim would not leave the truck to be towed by the city, nor would he leave me stranded in an unfamiliar place. He helped find a safe alternative, and I stayed overnight in the damaged truck to protect my son's work tools until we could return with a U-Haul. Even after all of this, Tim went back to where my son was staying with the trailer - in an area with no cell service - just to make sure he knew I was safe. That was care he did not have to give. We tipped Tim generously, but no tip could reflect the integrity, compassion, and humanity he showed. While many people have moved on from the accident, it's something my son still lives with. It brings us comfort to remember that, in the middle of chaos, Tim showed up with heart. Santiam Towing & Recovery should be incredibly proud to have Tim.

Lady on the phone was a delight. So helpful and caring . On November 8, 2024 I was broke down with…read morea bad starter after getting a new battery. They hurried to take great care of this disabled VET. Great people and service. Thank you USAA for connecting us. Mark L.

We just had my husband's handicapped van repaired here and they did such an awesome job! He was…read morestuck home until it was repaired. They fixed it in 3 DAYS because they knew how dependent he was on his van! The workmanship was exceptional! They were so friendly and helpful. We cannot recommend them any higher! Take your car to them, you won't be sorry!

Recently I struck a deer and did about $2500 damage to the front of my truck. I took it to…read moreJackson's on the recommendation of some friends who had work done there before. They were very easy, knowledgeable and convenient to deal with and handled their end directly with my insurance company. The result of their work was the front of my Truck looks as good if not better than when I bought it new! In addition i was extremely impressed that in addition to the repair work, they completely detailed my truck inside and out. Kudos to all the staff and management of Jackson's Auto Body for an exceptional result! I highly recommend them.

They're called Rocket Automotive now, they changed it about a year ago. Everyone was super nice…read morethough.

Took my truck in for a "diagnosis" and upon arrival they asked us our concerns. And we stated them…read more 4 hours later they finally started checking into the truck. And said oh yeah that's an issue. Not straight to the point, and didn't answer our questions of cost or explanation. Then Later in this conversation, added that there was this issue... we asked about the cost again. They didn't find out the cost or wasn't sure. We waited for their phone call to hear on the prices. And 2-3 hours later, my husband called them and they still didn't look for the price for one part that we asked for. Like what have you been doing all this time?! Diagnose fee wasted. They didn't even write and print up a report for us. Definitely a fishy business. I want my money back.

Excellent service and very good competent people working there. They took great care of my car and…read moretreated me really well. Thank you guys so much for taking great care of me. Glad I came here.

Took my Volkswagen GTI here twice and had great service both times would definitely recommendread more

I want to start out by saying he was really good.He was quick and he was really helpful and I wanna…read moresay thank you for getting it done

Friendly and fast, waited with me while I waited for my in-laws since I had my pup with me and he's…read morea bigger boy. Made me feel calm in the situation, no one likes their check engine light going off and breaking down on the side of the road. Highly recommend Aspire and Shawn. He kept the panic attack of being stuck with my dog in a hot day from taking over.