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    Just in Time Immediate Response

    5.0 (1 review)
    Open Open 24 hours

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    7 years ago

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    AutoHaus Towing & Recovery

    AutoHaus Towing & Recovery

    4.0
    (47 reviews)

    Had my first accident in 50 yrs while on vacation far from home. Auto Haus driver Taunie quickly…read morearrived and performed with confidence and was super friendly and helpful. As a retired State Trooper, I've met many a Tow Truck Driver and she was certainly one of the best. The next day at their yard I removed some of my personnel items as was assisted by Bob who also was super helpful and was a very comfortable person to work with. As was the office staff who gave me some great advice. Bottom line--Great outfit.

    I was recently in an accident and rather than wait for a tow company covered under my insurance,…read morethe police department called Auto Haus. I have never received such horrible treatment like I did from this tow company's front desk person. The tow truck driver is friendly enough but gave incorrect information . They did not notify me of their astronomically ridiculous fees. My car was not in their lot for more than a day and I ended up paying close to $900, to get it out. They neglect to tell you that when you have your car towed to their lot you will pay out the nose just to be treated badly. They also neglect to tell you that, no, you cannot just go in and out and get what you need from your car, you have to set an appointment, and God forbid if it isn't your car. The registered owner has to go in and get your things from the car. Yes I know it's better to grab your things before the car is towed but if a police officer is yelling at you stating that you can get it later and the tow truck drivers are saying the same thing, you have to let the car be towed and you can get it later. If I had known this I would have pushed a little harder and had the police officer wait for a tow company who actually listened to me about where I wanted the car towed. Well done on the horrible customer service and the completely appalling front desk person! Avoid this company at all costs

    Just in Time Immediate Response - roadsideassist - Updated June 2026

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