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    Just in Time Immediate Response

    5.0 (1 review)
    Open Open 24 hours

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    7 years ago

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    AutoHaus Towing & Recovery

    AutoHaus Towing & Recovery

    4.0
    (47 reviews)

    I was recently in an accident and rather than wait for a tow company covered under my insurance,…read morethe police department called Auto Haus. I have never received such horrible treatment like I did from this tow company's front desk person. The tow truck driver is friendly enough but gave incorrect information . They did not notify me of their astronomically ridiculous fees. My car was not in their lot for more than a day and I ended up paying close to $900, to get it out. They neglect to tell you that when you have your car towed to their lot you will pay out the nose just to be treated badly. They also neglect to tell you that, no, you cannot just go in and out and get what you need from your car, you have to set an appointment, and God forbid if it isn't your car. The registered owner has to go in and get your things from the car. Yes I know it's better to grab your things before the car is towed but if a police officer is yelling at you stating that you can get it later and the tow truck drivers are saying the same thing, you have to let the car be towed and you can get it later. If I had known this I would have pushed a little harder and had the police officer wait for a tow company who actually listened to me about where I wanted the car towed. Well done on the horrible customer service and the completely appalling front desk person! Avoid this company at all costs

    Had my first accident in 50 yrs while on vacation far from home. Auto Haus driver Taunie quickly…read morearrived and performed with confidence and was super friendly and helpful. As a retired State Trooper, I've met many a Tow Truck Driver and she was certainly one of the best. The next day at their yard I removed some of my personnel items as was assisted by Bob who also was super helpful and was a very comfortable person to work with. As was the office staff who gave me some great advice. Bottom line--Great outfit.

    Barber’s Towing

    Barber’s Towing

    4.5
    (17 reviews)

    This one is a long one...called around to get my box truck towed. Barbers towing said they could…read moretow my truck. Said they would have to unattach my driveshaft due to towing a heavy duty vehicle. Like okay i hear that, they unhook driveshaft and deliver to a discount tire 5 miles away due to my trucks front tire blowing in Milwaukee, thus needing the tow. When dropping it off the driver said discount tire can put it back on, i asked him if he knew that for certain or guessing. He shrugged...we paid then 50$ to unhook the driveshaft to then be told by the driver they cant hook it back up due to legality reasons....when we called the company back next morning asking them for a solution. The front desk lady told us that we lied about our vehicle size and that the cost shouldve been 800+. But we did tell them, texted them a picture and ALSO the driver wouldve "logically " tell us upon arrival that price would change or he cant due it because "we lied about our vehicle" (ill attach pictures of us texting them a picture of our rig). She continued to say that its common and all box truck owners know that upon towing the driveshaft would be unattached and would have to get it reattached on our own dime. Which thats not "common knowledge ". Wouldn't as a tow company, youd want to inform and educate your clients? They said we got a steal of a deal due to their new girl of one week "misquoting us". (Talk about poor management then)... I dont think 800+ for a single tow to then pay more money on top ($250) after the fact to make my truck DRIVEABLE again was "competitive ". Lesson learned only call if you have a small car!

    These guys are awesome! I can't emphasize enough how professional, thoughtful, and thorough they…read moreare at their job. On a Sunday afternoon they were out to the property within 20 mins of calling. They were faced with a 350 Dooley, dump trailer, and backhoe sliding down an embankment, due to wet muddy conditions, approx. 80ft away from pavement. 3 trucks later and and dealing with a difficult neighbor, they had all vehicles out and unscathed. We can't thank them enough!

    Just in Time Immediate Response - roadsideassist - Updated August 2026

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