On site employees are always pleasant and helpful and always go the extra mile for me. The place is…read moresuper clean and I always see their employees sweeping or assisting customers. I have had to go there twice when my washer needed repair and drove all the way from Eugene.

I used two 60lb washers and set my timer for 16 minutes. Timer goes off and when I go to get…read moreclothes out they were not there. Apparently there policy is their on duty attendants can take your clothes out of the washers and dryers and put in a cart and park it by the door. This is unexecaptable!! Anyone could have grabbed the clothes and walked away with them. Not to mention.. I was going to use the washer again so I didn't use two washers. There is no posting of them saying they can and will do this. When I asked for her name she refused to give it. This is unprofessional!!

I stopped in here at exactly 9pm, on a Friday. All I needed and wanted to do was throw my BRAND NEW…read moretowels into the dryer so I could take a shower at the planet fitness next door, the lady who worked there instantly came right up to me, and aggressively said , "We close at 10pm so we're not currently letting new people start there laundry". And I nicely replied, "I'm only trying to throw my new towels into the dryer to get the lint and fuzz off. I won't take but 10 mins," And she again said " NO..Like I said we close at 10, so I can't let you start some laundry. She was super rude, and super unprofessional, and the fact that she wouldn't let me throw my towels into the dryer was completely ridiculous. So I'm leaving 1 star because of multiple reasons, but if your gonna say you stay open till 10. Then there is NO REASON I couldn't use your dryer BEFORE 10.

My go-to laundromat. Staff is nice. The machines are almost always working. Cheaper than other…read moreplaces I've been to. Will keep going here.

The dirty homeless people who dry their nasty clothes without washing them, and leave cigarettes on…read morethe folding table, should be kept out. Also, most of the dryers were out of order. Only two of them worked.

Stay clothed. That's what the sign says…read more Cute and trendy Eugene laundromat. Full of signs admonishing no alcohol - must wear shoes - must be clothed!! First time for us to observe signs such as these a-n-y-w-h-e-r-e... Anyway... I did our laundry fully clothed beside a very friendly self proclaimed meth addict who was sorting thru his drugs and chatting gaily. I also brushed elbows with a seemingly nice chap who did not wash his clothes but unpacked a damp backpack to dry his items in the dryer. And sort thru his stuff. He shared that he was informally camping for the past few months. A man staggered in at some point to mumble and inquire about change. He was not interested in any laundering. No sink and no access to water. No tv. One trash can. No restroom. No attendant. Nice music. We wanted to try this place after discovering it on a walk but won't return.

Too expensive and almost all top loaders dont work. Clean machines but $5.50 for 1 large load, and…read moreanother $3.00 for drying = $ 8.50 for 1 large load of laundry. Ridiculuos.

Every single time I'm here one of the machines eats my quarters and doesn't work. Today it went to…read more9 and then just gave up I don't know why it's always like this I've been going for months and apparently maintenance isn't done or is done cheaply.

Everything broken the machines are in poor shape there is no coin return if it takes your money…read more No valid phone number to call.

I have used the laundry many times over the last several years . Lately the i have had problems…read morewith the credit card readers. I was in there tonight and 2 of the 7.75 washers took my card and the machine said it was starting g but neither machine started . I called my card and charges were pending . Many machines were out of order and the place had no customers so im assuming word has gotten around they are the worst place in town

Everything! They wash/dry and fold for $1.40 per pound which is really not that much more than…read moreplugging the machines yourself plus you don't have to stay there while you're doing it!! Or fold etc

all the workers were nice and the store was super clean would recommend going again definitely five…read morestars

Conveniently located next to some sweet local businesses, and some close parking spots, were pluses…read morehere. I went in to use the large washers and dryers to do some big comforters. I was going to do some blankets as well, but then the PayRange app double charged me. I think it might've had something to do with the fact that there is no obvious way to actually start the washing machines. The app promised me a free wash, but then it wouldn't give it to me. I had to add money before I could do anything. The large commercial washers smelled moldy. There is no restroom, but I can understand why. I bought lunch at Tradewinds and used their restroom. A nice lady who was a frequent customer of the place pointed out a phone number where I could call the owner to ask about a refund for my double charge. I also emailed Support on the app. After some back-and-forth, I eventually got my refund the next day. Meanwhile I struggled to find large dryers that still had the pay range app numbers on them. A lot of signage was missing, including the word 'start' on the start button of a number of the machines. All in all, it was not the smooth experience I was hoping for.

I go to JC's at least 2 to 3 times a week and do around 4 loads each time. About a month ago I was…read morein drying laundry and as I pulled a nice blue tie die shirt from dryer 37 that I did not recognize. The lady next to me had a lot of tie die clothes, so I asked her if the shirt was hers. She said no. The attendant happened to be there and so I told her I found the shirt in my dryer. She asked dryer number and I told her. She put the shirt in office that they use. Next day my son wants to know where his new blue tie die shirt was that he had put in washer yesterday (unbeknownst to me obviously.) As soon as son told me that it was his I went back to JC's. The attendant was not there. I have seen her there at different times so I went home and tried a hour later. No atttendant. I went next day and no attendant. So I went home and wrote a note and a couple hours later returned with my note and tape. I didn't know if I should leave my phone # considering it's just taped to door- anyone can see it. ( I'm not trying to get a bunch of weird calls) but the shirt had never been worn and I needed it back so I put phone ## on note. I explained what happened and that I have been trying to get it back and asked the attendant or whoever works there to call me to pick shirt up. No call all weekend so I went and tried again and again. I have been there at least 20 times in 3 weeks to dry clothes as per usual but I also have tried to catch attendant randomly. Even thought ok maybe I need to be there at opening. No one was there then either. In short I decided that I will be-going to 18th st to dry from now on. Everyone's right the laundry mat is sketchy. The machines are always out of order and it has been a pig stye most of my trips there. They don't care about there customers clearly. oh And it has flooded twice in the years since I started using it.

I see a lot of awful reviews on here. Hopefully the owners made some big changes because I had a…read moregood experience today. I had one over-sized item to wash that is too big to do at home. The machine worked great and cost $5.50 compared to $10.75 for the same over-sized machine at Riviera Laundry in Santa Clara, where I had a lot of issues. Nothing to complain about here.

I have used this place twice this month. These are the only 2 times I've ever been here. The…read moreemployee, Nancy, was very nice and normal and chatted up my sister and I as we folded clothes. I think she said she is the new manager. She was cleaning machines and then sweeping as we talked. She mentioned she had taken over and was having to run off people who try to take a bath in the sink. I think she is whipping the place into shape. I got a good impression. Be aware that the gas dryer is extremely hot and will burn your clothes if you go higher than Medium heat. I think Nancy is doing her best to run off trespassers and trouble makers. A few machines ( I think triple loaders) were out of service but all together a good experience. I was there until closing and I felt safe. There were only a few customers and they all kept to themselves and seemed to be minding their own business doing their laundry. I will be back until I get my dryer fixed!