Did not want to go through another winter dealing with drafty old windows. We had consultations…read morewith several companies and we chose MS WiNDOWS. We are so happy that we did! The windows look beautiful from the inside and the outside! Mike and John are the best! With different sized windows in every room it was challenging, but they got it done! If you are looking for great service and value from a trustwortby company don't hesitate! Mike Sousa and company deliver! We will be having them install new doors soon, and floors once this winter is done!

Mike replaced an old wooden screen door with a beautiful new one. He was prompt, gave an estimate…read moreand kept us informed about his arrival and work. We will use him again soon!

First, the workers, did a good job vinyl siding the 3 decker we reside in. They were polite,…read moreefficient, and worked long hours. Quality job. On the flip side, at one point, the owners/bosses appear. They were typical bosses wearing clean jeans, pointing, and talking. But then they decided to start removing boxes and wiring without asking anyone or considering the consequences, which resulted in the entire house losing Internet access. I work from home and ended up losing 6 hrs pay. They offered to follow the wires from the router to reconnect, but since they didn't know what they were doing initially, this failed miserably. If you hire this company, DO NOT ALLOW THE OWNERS TO TOUCH ANY WIRES!!! They proved their incompetence. Normal folks would simply disconnect the boxes, and reconnect. Beware!!

Highly recommend; roof and siding replacement. No stress, great communication, great products…read more Crews on time, worked full days, great attention to detail, daily clean up. No disappearing act. Great great price, saved thousands from the higher priced competition. Would hire again if needed. Face left on 22 year construction, They took off off cedar shingles, installed quality vinly. House in Narragansett still looks beach.

Highly recommended. We hired Chris and the Reliable Remodeling crew to build a couple of decks and…read morea custom shed for our newly purchased home and the result has truly turned our new house into our dream home. We've also hired him to address some additional quite major problems that our inspector missed and to add a railing to our basement stairs. Their work was consistently excellent. Communication was also great and they always showed up when promised. Very, very pleased.

Chris did a complete update on my hallway 3 levels. Walls, floors, doors, trim, fixtures, all of…read moreit. In a 1910 home, nothing is standard. He did an amazing job. Great workmanship, very crafty, even tips and saved me money. That's definitely not an experience I've had before. You can tell he takes pride in his work. He was always on time, cleaned up. I was so pleased, I had him do replacement of my back stairs and some door frame work afterwards. I am very meticulous. I have a future project he will be working on for me. He's also done window replacements on my mother's home. She too is very pleased. And he is by the book.

Definitely not the easiest company to work with. We had the sales rep come out early fall to get a…read morequote. We were told our custom sliding door would be in within 6 weeks. Between the price, quality and lead time we decided to move forward. Weeks went by with little communication, no estimated install date, WE had to call to find out when they were coming out to measure again. It took a total of four months to get this door installed. And when we were finally given a day to install, they called asking if we could move it. The install was fast (within a few hours) and the crew who installed was friendly. While the door itself looks nice, the outside has these patches all around. The door itself is also tricky to open. Not pleased and would not recommend window world.

after giving a poor review i was sent a package with 4 latches. 3 of one kind and only one of…read moreanother???? if i needed to replace 2 then that would be a problem . and it is today i attempted to replace the one that matched. well they are not screwed on. they are snapped into place. i could not get it to move. not wanting to BREAK the frame i gave up.also for a window frame for a wet location i was surprised at all the water that drained out when i tilted it to get at the latch. they sold me this window knowing full well where it was going to be installed. apparently the sales person was incompetent. DO NOT BUY FROM WINDOW WORLD!!! poor sales poor product and Terrible customer support. now i am stuck with a window with 2 rusty latches

Joe P, Freddy and Dave were wonderful! They were on time, courteous and cleaned up perfectly…read moreinside and out. They took time after installation to go over how to clean windows, what we needed for paperwork in terms of energy star credits, etc. Three great employees. Lorraine Barnes Norton MA

Best Window company in RI!!!! Family owned and it shows. Fantastic communication and straight…read moreforward excellent pricing. The crew that installed were second to none. Joe and his crew were friendly and were great craftsman. Could not beat this team, from Anthony and his dad to Leah in the office and Joe and the crew. Great job guys!!

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

John was fantastic. I am a remote landlord and needed somebody I could trust to do some work on my…read morerental property. John's response was incredibly prompt (on a Sunday no less!) And he got to my project in less than 24 hours. He did excellent work and his prices are very reasonable. I'll definitely be using him again!

From the owner: call today for all of your Handyman needs!read more