Can't say thank you enough to Andrew for being an HONEST tradesman…read more Knowledgeable, personable, kind, honest, communicative, honest. ... You said honest twice. I like honest. He could have lied like so many others and got a $4-5k low-material-cost job, but he chose to be honest. I tipped 50%; he deserved every bit of it and more. I do almost everything myself, and for anything I ever need certified I won't hesitate to call him again. Thank you.

Our new "go to" plumber! Be prepared - plumbing is expensive…read moreto have the right person work on it. But these guys are the right people. Bailey was great - he got right to work, did a really nice job on everything, and was in and out in far less time than I anticipated. Everything looks and operates perfectly! Thanks Bailey!

CJ Plumbing was highly recommended. Honest plumbing contractor…read moreThe city is upgrading the street lead pipes. With this upgrade, the homeowner is responsible for resident upgrades. Main service upgrades (check valves) and exterior (back flow hose bibs). James was assigned. He was very professional and ensure the install was code compliance. He reviewed the operation and thoroughly clean up the areas. Photo's confirm his expertise and pride in the project.

Excellent service!! Highly recommend. They removed our oil tank and old boiler and installed a new…read moregas boiler and a tankless water heater. Very friendly and professional, on time and great people to work with. They informed us every step of the way about their work. We are very happy!!!

Excellent service and good advice. Would use in the future. I appreciate this company.read more

Quick to respond and very helpful and informative; explains everything and prides himself on…read morequality parts and workmanship. Highly recommended and will be using for all future plumbing needs.

Absolutely horrible experience with Sureflow Rooter…read more We hired them for a sewer backup issue, and the situation became significantly worse after their visit. The basement was left with visible sewage contamination on floors, walls, pipes, and surrounding finished surfaces. Instead of properly cleaning and sanitizing the affected areas, the sewage appeared to have been smeared around the basement. What should have been a professional sewer service turned into a biohazard situation that now requires professional remediation and possible removal of contaminated materials. The technicians and management were extremely unprofessional throughout the process, and after we raised concerns about the condition the basement was left in, communication became dismissive and calls were repeatedly ended without resolution. If you are dealing with a sewer backup or any situation involving contamination in your home, I strongly recommend hiring a company that takes proper containment, cleanup, and customer safety seriously. Based on this experience, I would never use or recommend Sureflow Rooter again.

Sureflow rooter was the 4th place that I called after my antique bathtub wouldn't drain…read more The first place wouldn't open up a panel to access the pipes and wanted me to do it (I'm not a handy person). Sureflow did it without any issues. The second place wanted me to pay a dispatch fee which I didn't want to do if they also didn't want to open that panel. Sureflow didn't charge me a dispatch fee. The 3rd place no showed and when I called to figure out what happened, they were vague about when they would get to me. I called Sureflow and they came on time at our agreed upon date. I highly recommend Sureflow rooter and will definitely call Sureflow again with future drainage issue.

All of our experiences with this business have been very positive. They respond promptly, treat…read moreyour issue with urgency, and show consideration. Both times we called on this company, DrainPro pinpointed the problem and resolved it efficiently, offering high quality work and very fair pricing. If we have another problem, we'd be happy to work with them again.

Joe and his crew are AMAZING! We purchased a new house in Providence and IMMEDIATELY discovered…read morethat everything we flushed, showered, etc. was being backed up into our brand new finished basement. We discovered this on a Sunday evening. Joe became our plumber that night because he made himself available to come out the following morning. And he arrived on time. What he found was a catastrophe that involved a crew to rip out a whole section of sidewalk in front of our house to clear the several feet of city tree branch that had grown into our pipes. He got the right people in to do that job, was onsite to oversee it throughout, and he fixed a few other plumbing hiccups during the interim and even offered to install the new toilet seats we had sitting in their boxes while his excavation guys were doing their thing. He's a really helpful, friendly, and dedicated person who seems committed to making his customers' homes "right". He also put us onto the most fantastic crew to mitigate our basement disaster. After how happy we were with those guys (who were in our home to fix our basement properly for five weeks), I will take recommendations from Joe for anything we need. In fact, we are already working with an electrician he recommended to sort some crazy-wired switches out and move a junction box (not a small job). I recommend Joe and his crew with a 5/5, no question. These guys are great.

Great service - responsive and flexible with my schedule. They cleared out my main drain line that…read morehad a clog and recommended what might be needed in the future. Reasonably priced for quality job done well.

They saved me when my basement sink was clogged and smelled like sewage all throughout the house! I…read morecalled them one night and they came out first thing the next day to fix my problem! The guy fixed the problem and thoroughly explained what the problem was and how he fixed it. I wasn't charged for an emergency fee either. Very fair price. While I hope I never have to call them again, if I have a problem they would be the first ones I call!

Always reliable and easy to work with. Scott and his crew are always so helpful. I will always…read morerecommend them! Jodi gets a shout out for always promptly responding to my calls! And I know they'll always do the best by me. Always reasonable rates.

Scott came by today and completed my requested task quickly and neatly. He educated me about my…read morefuture options. His new van looks great.

We had no hot water for the past week. I called Crystal and mentioned the issue. Three other…read morecompanies wanted us to replace the entire system which was a huge price tag. I was told that because my system was outdated, repairs would be difficult or impossible. Crystal right out said that's not true and the electrical panel could be replaced, connected me with an electrician and resolved my issue. Her husband Levin came to check the system. Everything is now working perfectly. I highly recommend this company. They're wee upfront and honest.

Kevin did a great job! He was very nice and very nice and professional. They provided quick…read moreservice. He was very informative about some issues with my old unit, and I felt like he cared about the people he serves. His wife was helpful on the phone too.