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    BigSpan Construction

    5.0 (12 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

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    Services - BigSpan Construction

    Balcony addition

    Deck construction

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    2 months ago

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    11 months ago

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    3 years ago

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    Review Highlights - BigSpan Construction

    From electrical, to plumbing, and custom woodwork, every aspect of Rob's work was carefully and thoughtfully executed.

    Mentioned in 12 reviews

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    Carl Welch Tile & Bath

    Carl Welch Tile & Bath

    (1 review)

    I hired Mr. Carl Welch for the repair of a room a tree had fallen into last June 2022…read more I talked about the project and what I would like to have done and repaired. I was told "no problem" he can do the job in about 4-5 weeks. I fired him on December 22 because the job was not done and the work that was done was mediocre at best. He gave me the runaround, every week there was a new health problem with him or a family member. He didn't show up more than once a week. His helper was so discussed for not having the materials to do a job, he quit. I paid Mr. Welch $ 12,500.00 for materials that were never delivered, and 2 additional payments of $ 4500.00, I never received a receipt for any material supposedly purchased. He used a lot of material I had laying around from some previous job, which was fine with me as I had no further use for them. I was told the siding would be delivered on a specific day, but it never arrived. Out of desperation I had him take the siding of my garage and used that so it would match the house. He did replace the garage siding doing a hideous job. The new room was to have a normal high ceiling, he didn't spend the money to buy the material so he made a cathedral ceiling, which I hate. When I asked about that he said: "oh yeah I remember now but it's too late now to fix it". The flooring for which I was charged $ 4000.00 never came, he told me it was due to COVID delays. I ordered the flooring from Home Depot it was delivered within 4 days. I was told the amount would be deducted from the original bill, but that never happen. I had him build a lean-to attached to the garage, and I paid for pressure-treated lumber, instead of using pressure treated 4x4 he nailed 2 2x4 together and used that as the supports for the roof. These 2x4 will be rooted in 2 years if they last that long, and I will have to have them replaced. There is a 2-inch gap on the side of the new entrance door,I can see daylight coming in. He couldn't figure out how to align an existing wall with the new one he had to build, there is a 3-inch bend/ slant in the wall and lots and lots of spackle. After making a point of telling me all work will be done by him, he hired his father to do the taping, because he doesn't like to do sheetrock. The father, poor guy had arthritis in his shoulder and hands, he couldn't do any sanding, needless to say, the job looks like it. Mr. Welch also "fixed" a roof that had a small leak, The roof leaks now more than it ever did, the rain pours in. I finally had enough, I contacted the BBB, and I was informed, that Mt. Welch never responded to the inquiry which was sent by the BBB. to Mr. Welch. However, Mr. Welch did send an email to me saying, "I'm sorry but due to the fact you had filed a complaint against him" he would not be able to finish the job. I was advised to hire a lawyer and take Mr, Welch to court, Of course, Mr. Welch was fully aware that could not afford to hire a lawyer since I live on a very limited budget, but he took full advantage of that, and the fact that I'm an eighty-year-old lady. If you have any questions, you can contact me at huettersdorf_usa@yahoo.com

    From the owner: dedicated to giving the customer a quality job at a reasonable cost.read more

    Lee Tile & Stone - Visit the Largest Tile and Stone Showroom in the Berkshires!

    Lee Tile & Stone

    (2 reviews)

    If it were an option, I would give Lee Tile and Stone zero stars…read more My wife and I are remodeling our kitchen and bathrooms. We had seen some ideas that we liked, and expected to receive some help with stone and tile selections at Lee Tile. Upon entering, we wandered around for a time while the young woman was on the phone. When she had completed her call, she continued to ignore us, and when we asked for help, it seemed that we were interrupting her day. We told her what we are looking to do, and after only about 2 minutes, she told us that if we had pictures of the things we liked, to email them and they would 'take a look'. At that point she just pointed us toward some samples and told us that if we had any questions, to ask. Well, we had a lot of questions, but it was obvious that she wasn't the person to be dealing with. We since found a place in the Capital District that has done a great job in investigating our needs and recommending solutions. Since our experience a couple months ago, we have heard similar opinions form others who have been frustrated with their lack of service. Unfortunately, we would suggest avoiding Lee Tile.

    Bob and Dawn were outstanding through our countertop selection process, guiding us along the way…read more Bob ensured that we'd be happy declining a delivery of a slab that didn't meet his specifications- things that our untrained eyes had missed. We reordered a higher quality piece and we were very happy about that. Bob and his expert team of installers (all 4 of them) were most professional and courteous and very knowledgeable. And before the delivery, their tech John in the shop was very helpful asking for input about where to make the cut, confirming other details on the order; he was great as well. And Dawn was very helpful and patient and knowing how to multitask with her clients. They earned their 5 Stars as they offer the best service, expertise, price, caring about their customers. Rich and Sandra Seefeldt Richmond, MA

    BigSpan Construction - contractors - Updated August 2026

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