Bike and Spin

I brought a bike from Amazon for my 7 year old son. However it was very hard for him to pedal. The…read moreowner said their is nothing wrong with the bike and said it is fine. I asked if he can reassemble it maybe fix it which he did for a small fee of $50. I greatly appreciate the honesty , knowledge of bicycles, customer service and the craftmanship. He fixed the training wheels so they are even. Once my son grows out of this bike I will certainly buy a new bike from Spin City.

Jimmy took amazing care of my bike. He was super friendly, easy to work with, and had my bike…read morelooking and riding like it was brand new. The turnaround time was surprisingly quick, and although the service was on the pricier side, it was worth every penny for the quality of work. Highly recommend this shop!

Twin Bicycle & Sporting Goods

(46 reviews)

Three days before the five borough bike tour I decided to try my luck and pop in for a tune up !!…read moreEric made it happen in less than 24 hours !! Great store great help fantastic work ethic . Won't be going anywhere else , locked in for life . Check them out !! Highly recommend

Love this place. They are so good and fast to get ur bike back…read more Went there more then a few times. Erick is great.

BikeFixNYC

4.2

(39 reviews)

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If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

Gray's Bicycles & Accessories

4.7

(47 reviews)

I have been going to Mrs. Gray for 50 years. Great lady always got the job done. I highly recommend…read moreher for repairing or a new bicycles

I wanted to get a bike for my pet cows so they can ride around the field looking for grass to eat…read moreinstead of plodding. I figured it would be more efficient for them, improve their quality of life, and bring them into the new Moolennium. Sadly, I came to the wrong place. I should have gone to Graze Bicycles instead. This is by far my favourite bike shop in New York City. I've probably used five different bike shops in New York City over the past 10 years or so at various times, and one of the reasons is because when I'm staying in New York with certain friends I will usually borrow their bike or rent a bike or whatever. I know lots of bike people, especially in Queens and Brooklyn. Anyway. These guys are super friendly and considering it's in New York City it's not even expensive so I'm a big fan. Reliable and trustworthy and they remind me of my Dad's old shop back in England when he used to run a bike shop. Yes some of the reviews are fake but plenty of them are real, and you can add another real one to the list because I fully endorse these guys.

Trek Bicycle Forest Hills

4.6

(23 reviews)

I have to say that the staff here are super amazing!!! I got everything I needed in one visit after…read morepurchasing my bike online and picking it up in store. I would recommend this shop to anyone who appreciates great care, kind faces and authenticity of character!! Kudos and keep up the fantastic work!!!

We returned to this store after three years to take advantage of their kids bike trade in program…read more The policy is for the kids bike only, not adult bikes. We can bring back the bike we bought from their store within 3 years. They will give us half of the price credit towards another new bike in the store. This time Staff Claudia assisted us. She was at first little occupied but she was friendly overall. She was knowledgeable and helpful. The reason was minus one star is limited display bikes. Many of the rack are empty. Claudia said they have boxes of bike in the back, but they are not built yet. So I picked two styles of bike for them to build, so my son can try them on before buying. We will have to return in a week's time. Another worth mentioning is we fix the brakes on my daughter's bike. They fixe bikes from everywhere including those bought from other places. Technician John McAllister was very helpful and patient. Obviously he was very knowledgeable in what he was doing. He even adjusted seat and adjust other minor parts for free. He let my girl try it on and make sure she was a happy Customer. overall great customer service. great quality bike.

ADT Bike & Skate Shop

(48 reviews)

Tuesday was my first time at this particular bike shop.I had looked them up on Google. I was…read morelooking for a large seat saddle for my trek bike.so I called the shop and a guy name mike answered. I told him what I was looking for ,and he told me he just got some larger cloud nine seats in today.so I told him I was on my way. Once I got there I met mike and he showed me what I was looking for.he had a show case of seats ,cloud nine model.I was able to make a good choice in a seat.a wide width seat with a nice cushion. They also installed the seat for me ,which didn't take long.mike in company were very professional and helpful very courteous. This is definitely a new bike shop for me in queens, I would call it some what of a hidden gem,in Richmond hill on jamaica Avenue.

I highly recommend this bike shop, the best I've been to. The manager, Russ, was incredible, as…read morewell as the staff that worked on my bike. My rear brake was damaged and also a broken spoke. They told me it would be about 45 minutes to repair and sure enough, was repaired within 45 minutes with a job well done.! The next morning I noticed the rear tire was flat. I called and they told me to bring the bike in. When I arrived they took me immediately and did the pair at no charge (even though it was possibly unrelated). This is such a professionally run establishment and such a delight to deal with . PS....They offer a very large selection of bikes and skate boards.

Bellitte Bicycles

4.6

(104 reviews)

Love this place, always available Fix am everything and…read moreanything Never disappoints Been coming here a few years now

My experience was disgusting. I was over charged and my electrical bike brakes were misaligned…read morewhich almost cost me a accident. Then when I went back the next day and advised them of the problem, he told me he will fix it for 20 more dollars. I refused to pay for his oversight and poor business ethics. Be vigil when you go there and also get a receipt. THEY ARE CROOKS. Period.

Last Mile NYC

4.3

(8 reviews)

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

Nomad Cycle

(19 reviews)

The owner is an ungrateful man !!!I I was a good customer…read more Brought a bike from him and also bought other customers to him!! Told me to stop calling him when I needed repairs on the bike he built for me. Stay away from this ungrateful business

Quite wonderful…read more Bought a bike from Damon and the process couldn't be easier/better. It was everything I wanted and more. Last year, I tried to buy a bike -- it was impossible. Bike's were in high demand supply couldn't keep up. There are three bike shops in the neighborhood and the other two refused to help. I get it, if bike's are flying off the shelf, there's no real need for customer service. If you know what you want, great. If you don't, well then you can go kick rocks. That was the attitude I was given. But I don't know anything about bikes and buying one is a pretty big commitment/expense. This year, I started thinking about it again. I stopped by Nomad while on a walk. I heard they don't really sell bikes, just repair, and Damon confirmed this. Although, as he turned, he had a bike he was gifted. An old old beater from the 1970's. He was gonna fix it up and sell it. It was almost literally the same bike I was going to buy (a modern version of) online. I was over the moon. He said to come back next week cause he had some other bikes in line to fix up before getting to that one. My OCD started to flare up and I couldn't get it out of my mind that someone else might stop in and pick it up, so I went back the next day with cash in hand. I didn't mind how long it would take, just so long as it didn't disappear. Damon was great, told me there was no need, that he'd hold it for me and we're good. I went back next week, bike looked great. Bike rides great. Damon's got a customer for life. It should be noted that my experience was an outlier; Nomad really doesn't sell bikes, I just got lucky. Also, there's no bike locks and accessories here.

MMPC

(772 reviews)

Derrick came out and did our inspection, and gave us so much peace of mind. He really took his time…read moreto explain things, answer questions, and make sure we felt completely comfortable before he left. And even his communication after the inspection regarding next steps/the state of things has been absolutely stellar. Any apartment we live in from here forward, we'll make sure to use MMPC for any pest concerns, because of how great our experience with Derrick has been.

No further pests of the rodent or insect variety!!…read more Many thanks, M & M, and Tim Wong!!

Residential Appliance Services

(192 reviews)

Eli fixed our Bosch washing machine. He was prompt, knowledgeable, and professional. Price quoted…read morewas price paid, and diagnostic fee was applied toward total cost. Repair comes with a 3 month warranty on parts and labor for peace of mind. Highly recommend!

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

NY Refrigerator Repair Specialists

5.0

(143 reviews)

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Sam's Plumbing Services

(172 reviews)

I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

Leak under my kitchen sink due to the failure of several pipes, including one that was cracked. I…read morereached out via phone and after sending some photos, he was able to get to me same day and fix everything in about 30 minutes. Communicated ETA by text as well, which just makes life easier. Really appreciated the service and would use again.

Airnizer HVAC

(159 reviews)

I recently had my mini-split AC units deep cleaned, and I cannot recommend this company enough…read more From start to finish, the experience was seamless and highly professional. Max was fantastic to work with from the very beginning. His communication was constant, incredibly clear, and prompt. He went above and beyond to make sure all the scheduling details were perfectly aligned and that the estimate was accurate. It's so rare to find this level of responsiveness and transparency. On the day of the service, our technician, Oleksandr, was outstanding. He was incredibly thorough with the deep cleaning and treated our home with the utmost respect. What I appreciated most was how he took the time to explain exactly what he was doing at every step of the process. His work was meticulous, and he left the space spotless. If you are looking for an HVAC company that is honest, thorough, and genuinely cares about customer service, look no further. I will absolutely be using them again!

The team at Airnizer are excellent. I recently had a mini-split unit installed in one of my rooms,…read moreand a separate cleaning effort for multiple mini-split units. They are extremely responsive through text and phone calls, providing all details and cost breakdowns so there aren't any surprises. The pricing is on par with competitors in the area. As for the work itself, the team was prompt, showing up at the earlier end of the promised time window. They were efficient with both installation and cleaning efforts. The installation went seamlessly and flawlessly. Overall, I would absolutely hire Airnizer again as they provide an excellent level of communication, responsiveness, and overall service quality.

New York Computer Help

(498 reviews)

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

These guys were really incredible. My laptop is fairly old, but they managed to get it set up so…read morethat it's no longer necessary for me to get a new one right away. They kept me in constant communication and understanding throughout the entire process.

Zabivay

(118 reviews)

Cannot recommend Sergey enough, punctual, quick, and did a fantastic job. Gave an accurate quote…read moreover the phone, was able to come same day within two hours of speaking, and was friendly and went above and beyond. Fixed a hot water valve under the sink and replaced an old faucet. Prices are the best for exceptional service.

Called and got a quote over the phone. Came on time. Was professional, efficient and clean. Would…read morerecommend.

Cobbler Shoe Spa