I have been going to Mrs. Gray for 50 years. Great lady always got the job done. I highly recommend her for repairing or a new bicycles

I wanted to get a bike for my pet cows so they can ride around the field looking for grass to eat instead of plodding. I figured it would be more efficient for them, improve their quality of life, and bring them into the new Moolennium. Sadly, I came to the wrong place. I should have gone to Graze Bicycles instead. This is by far my favourite bike shop in New York City. I've probably used five different bike shops in New York City over the past 10 years or so at various times, and one of the reasons is because when I'm staying in New York with certain friends I will usually borrow their bike or rent a bike or whatever. I know lots of bike people, especially in Queens and Brooklyn. Anyway. These guys are super friendly and considering it's in New York City it's not even expensive so I'm a big fan. Reliable and trustworthy and they remind me of my Dad's old shop back in England when he used to run a bike shop. Yes some of the reviews are fake but plenty of them are real, and you can add another real one to the list because I fully endorse these guys. read more

Gray's Bicycles & Accessories - There's no Gray's area - Bike Rentals Near Me - Kew Gardens, New York

Gray's has a great bike mechanic. I didn't know my bike could ride so nice after a tune up. He even cleaned the bike. Honest people at Grays. They have been in business for 60 years, that says a lot. I will go nowhere else. read more

My yearly tuning up of the bikes is rapidly loosing its luster and shine, sometimes it's nice to just let someone else do it and this is the year, too much going on. Unfortunately I didn't see Mrs Grey so the pleasant chat I've come too know and truly enjoy was missing from dropoff but hopefully my fortunes will change upon pickup. Once inside, I marvelled about just how much hasn't changed minus the full time mechanics number going from three to one. I'm hard pressed as to why that is. The pricing structure has remained all but the same, yet my bikes not ready till tomorrow but I'm fully confident that a smile will pass upon my face once the bill reaches me. read more

See all

Great price! Bike away! Obviously, during the last few months, it has been very hard to stay active with all the gyms being closed during this pandemic. But Gray's Bicycles makes it very easy and affordable to rent a bike and have an adventure. My friends and I decided to rent bikes and ride through Forest Park which is conveniently located nearby the rental place. We didn't book any appointments and there were 5 of us that needed bikes. The customer service was excellent they helped us out right away and found bikes that fit us all perfectly. (Since we are all different heights). The person that helped us had a great personality and super friendly. I loved how trustworthy they were. We didn't need to fill out any paperwork. Also, they were very generous, I believe got all our bikes at 11:40 am and the guy said he will start our timers at 12:00 pm. It was 7$/hour and tons of fun. We had a great time riding through the park together on bikes. Brought out our inner child. lol. The only thing I would say is... the rental bikes are pretty run down and not so new. So I would be a bit more careful. Other than that, thanks for staying open in these times and giving us something to do! read more

Gray's Bicycles & Accessories - Forest Park: is a beautiful place to bike through! - Bike Rentals Near Me - Kew Gardens, New York

I brought my carbon road bike to get a tune up here, as well as get my front tire realigned. When I dropped off the bike, Ms. Gray said it would take "a few days" to be fixed. When I picked it up, I noticed that the tire was still not aligned properly. I pointed it out to the repairman and he took it back and did something and gave it back to me. The tire was STILL not aligned. Also, I never got a phone call from the shop that it was ready. I called four days after dropping it off and they hardly could figure out which bike was mine, but it was finally ready. I was really upset that I paid so much for such a small fix that couldn't even be dealt with. I took my bike over to Spin City in Forest Hills and they fixed it in 20 minutes and for half the price as Grays. read more

My husband attempted to fix a flat on my bike tire. It was a valiant effort that took about 2.5 hours . I really appreciated it. But then the chain was running against the bike. He fixed that. I joked a few times asking if I was going to die when I ride the bike. He was fairly confident all was well. We finally went on our bike ride to our old neighborhood to pick up bagels from Baker's Dozen and sweets from Pink Lily. Within 5 seconds of riding the bike, I noticed something was wrong with the brakes. It could not fully stop the bike no matter how hard I squeezed; or at least when it did there was a delay. The brakes had no sensitivity. We passed by Gray's all the time when we lived in the neighborhood. We knew we can get the bike checked out there. I was super cautious and walked my bike down hills and across streets. When we arrived it was pretty busy. You can tell this was the go-to spot for bike issues. We bought our bikes after we moved to Briarwood so never stopped by. We were greeted right away and told it was a bit of a wait, which we didn't mind. Everyone was friendly and sweet. The man doing the repair fixed my bike within 15 minutes. He checked it thoroughly and tightened everything. Then he cleaned my bike up! Which was certainly unnecessary as I'm the one who got all that dirt on their from going through the woodsy trails of Forest Park. Excellent service. My bike was all fixed and even ran smoother. This will be our go-to when we need a tune up. :) read more

Gray's Bicycles & Accessories - Bike Rentals Near Me - Kew Gardens, New York

I first rented bikes here, and this is the only place I rent bikes on weekends! Good decent rental bikes, great and kind owners, nice services! They are so kind they sometimes gives me unexpected discount and free water! You gotta come to this rental/bike shop! Rental is cheap! $6 per hour! ;) read more

I believe​ things happen for a reason....and somehow the universe brought me here today. I live out on Long Island and work in Queens. For convenience, I tried out 2 bike shops out by me and both were terrible. Overpriced and complete hack jobs on my bike as well. I decided the city was better because there are more bike shops out here. Indeed a bunch of them came up on my Yelp search and i was checking them all out. It was the combination of the great reviews and proximity to my job that got me over here. I rolled up with my bike and was quickly greeted my Mrs Gray. She instantly came off like an Auntie or Grandmother. Very friendly and accommodating off jump. She offered me bagels and donuts while I waited!! So friendly as well...I love her. Lol Pricing wasnt bad at all either. Definitely fair for the time it took so I tipped the guy who worked on it. I had been dreading my bike repairs all winter and today was a pleasant experience. So glad i came to Grays Bike Shop. read more

Mrs. Gray was a staple of my childhood. That was 45 years ago and she's still kicking! *wild applause*. With rampant gentrification and the demise of the small mom & pop shops it's comforting to know that there is still a place in the world for Mrs. Gray. We need places like this. If you do go in there, take a moment and take a deep breath. Right? It smells like tires, chain oil and childhood. I get back to KG every other year or so, and there will always be a special place in my heart for this fantastic lady. Now Mrs. Gray - go tell those neighborhood kids to get off their phones and go scrape a knee on a bike. read more

Reasonable prices - Great service- I've had friends come from brooklyn to use Gray's because the service is so great and usually pretty fast. Te Bikes are always wiped down and looking good . A real Neighborhood institution and You support a local shop owned and operated by an African American woman . I can not recommend them more. read more

This collection of heartfelt thoughts should not be regarded as a review but rather a celebration of the existence of a mom and pop shop that shines under the stewardship of one of the most ethically charming businesswomen I have ever met. After my car was vandalized on Friday the 13th of all days, I was forced to repair a bicycle that I have not used in nearly five years. A lot of work needed to be done and Ms. Gray and her equally admirable staff resolved all the safety issues in less than one day for a price that left me speechless. When you realize you can pick extended family members in business and social spheres, you feel a sense of community and belonging that is not evident when you enter megastores where you may be valued as a client but the truth is they could care less about your personal experience and societal contributions that affirm our sense of humanity. Ms. Gray I take my bicycle helmet off temporarily in your honor ! read more

Had an excellent time renting a mountain bike for a little expedition with my wife. The rates are very reasonable at $7 an hour and the bikes are kept in good shape. They were more than willing to adjust the bike to fit my stature and comfort level. Ms. Gray is also very kind. She offered me a bottle of water when I returned seeing how sweaty and exhausted I was. I look forward to returning and hopefully getting my bike fixed there! read more

I love this place so much I still have my bike tires changed here even after the move to Li. Part of it is the age of the establishment and the charm that comes with it and the other part is the owner who owns this place since 1960. I'll come here for as long as it open . read more

Came here in the morning to make a purchase for a bike I got quoted on for $200 Found the same bike online for $125. When I asked if they could work on the price they said no way. Since I'm in desperate need of a bike due to the COVID pandemic. I decided I'll take the price difference since most department stores are closed anyways. Returned back to the location, and they posted the bike for $ 279!!!!!! When I confronted them about it they said "no way that bike would be $200." These people do not value customers, and quite frankly have no idea about their inventory bc when I called them they said we don't even have that bike in stock, but when I came to check the store they did. Do not come here: the workers are nasty, and not resourceful read more

I love Mrs. Gray! She treats you like a friend (offered us pizza!), pays attention to what you need, is genuinely interested in old bikes and keeping them running, offers quick service and lets you know right away when the work is done. What more could you want? read more

Small shop but very nice shop owner. Brought my mtn bike to be tuning after sitting all winter. Bike is running amazing. Quality tuned gears, brakes, and handle bars $18 read more

I had my daughters bike checked out for this spring because Her brakes weren't working right. They fixed the brakes and even added an easily adjustable latch added because her seat was low and didn't have one. Their prices are reasonable and their service is done on time! They are nice and helpful and they get the job done right! This shop Will definitely be my number one spot! Highly recommend them!!! read more

Perfect spot to visit if you want a bike rental to ride around Forest Park. Prices are reasonable and staff is super friendly and knowledgable. It's a bit of a mom and pop shop and some of their procedures could be updated for sure, but I find it charming!! read more

Such a lovely place, and such a kind woman who owns it. I rent bicycles here with my daughters during the summer, and Mrs. Gray often tries to refuse to take any money at all. And she also makes sure that my girls have cold water and whatever else they might need. Once, after a bike ride, we went home to bake a cake, and the girls insisted on bringing back a couple of slices for Mrs. Gray and the man who works with her. I love this place. Feels like Sesame Street. read more

I found this place using yelp while I was out riding. I stopped by just to pick up a small item; the person who helped me was very friendly and considerate, going over the contents and usage of the item purchased. She also let me borrow tools to do an ad hoc adjustment, and sent me home with a bag of fresh vegetables to boot! Go here if you want good service. read more

Great job done for very cheap. Had 2 bikes repaired here. Saw him fix a kid's brake problem in about 2 seconds for free the other day (just had to unspin the handlebars 360 degrees to free up the brake line). read more

Gray's is a diamond in the rough, one of the best bike shops I've ever been to. The service is fast and attentive, the atmosphere is warm and familial, and everything about Gray's is what other local bike shops (all local businesses) should aspire to be. read more

The owners of this business are very nice, and the rentals prices are quite reasonable. I'm a newcomer to biking, and rented a bike there for my ride in Forest Park. The owners were happy to help me out with some useful advice, and were just generally very nice and welcoming. I'll definitely go back there to rent bikes in the future! read more

Open on Sundays! I was able to get my bike tuned up, gear shifter replaced, brakes adjusted, water bottle holder mounted and tires filled all while I waited. Great service from 50+yrs of bike experience in this small bike shop!!! Thanks so much read more

Great service, quick ~ bought a cheap bike @ Target and then took it to them to adjust brakes and gears, tighten up all the screws and chain the seat to the frame ~ they said come back in an hour & they charged me $20 ~ owner is Roberta & she's had the business for 50 yrs & is working there read more

Such a nice lady , the owner Mrs Gray! We brought our delivery business bike from Manhattan to Queens to tune up and repair here and there. It's not only about her business that people come to her but kinda feel like she is really a nice and kind hearted old lady. I totally recommend everybody to bring all the business here and she does great job !! Thank you Mrs Gray read more

This is a family owned shop that has been in the community for years. Extremely knowledgeable, patience, and honest staff that go above and beyond. I paid for a simple tune up and was interested in purchasing a new bicycle but rather than take my money, Mrs. Gray was honest and told me the bike I had did not need to be replaced or have any major work on it. One of the men at her shop even did some simple modifications on the fit of the bicycle for me and watched me ride it to see if there was anything else they could suggest to make it a better experience for me at no extra cost. The shop may be small but they can order what you need if they do not have it. I visited another shop that was much larger and flashier but it was fairly obvious they were more focused on making a sale then giving me the best option for my needs. I would much rather choose a smaller shop with people who seem to genuinely want to give you a good experience at fair price. I will be back for any of my bike needs and encourage everyone else to check this shop out! read more

Love this place! It's a small mom 'n pop with the kindest, most patient employees you'll ever meet! The bikes are used but incredibly well cared for. All the parts run smoothly & are in great working condition. Most astonishing moment: they refused to accept my money after I told them I couldn't bike!!! It was so sweet. This happened twice until I finally learned. They also gave us bottles of water for free on a really hot day. You cannot find a better establishment to rent a bike!!! read more

I'm thinking of moving to Kew Gardens and thought it would be great to ride the neighborhood. I found this shop on yelp and have to agree with the positive remarks. To begin with I was greeted by the owner, Mrs. Gray and she is as lovely as everyone says. She got us bikes and then recommended a nice itinerary touring Kew Gardens and ending in Forrest Hills. The bike rental is only $7/ hour. Hard to beat! read more

Highly recommend place to rent bikes, Mrs. Gray is a very professional and sweet woman. The process of renting a bike was very convenient and the bikes were in great condition. read more

We brought two bikes into Gray's. One had a completely twisted front wheel and hadn't been ridden in 20+ years. New wheel, brakes, and a bunch of other stuff. Also a folding bike with a bent gear plate. Straightened it out. all for $95 in less than a week. Excellent service, excellent price! read more

Courteous, expedient and professional ..... and the prices were very reasonable!

So glad I found this shop! I needed my cruiser bike disassembled and packaged for shipping. Even though the yelp profile says that Gray's is closed on Monday, Mrs Gray thankfully picked up when I called. I explained that I needed it ready by the following day if at all possible. Took my bike in around 3:30 and by 4:50 it was taken apart and neatly tucked in a bike box ready for shipping. Somebody helped me load it was into my car and it only cost $25! Great service, super responsive and great price. I only wish I had found Gray's much sooner ( instead of trekking to BK ) read more

I'll always return to this shop for any and all my bicycle needs. They were patient, affordable, knowledgeable, considerate, demonstrated excellent expertise, and were great for my needs. Not only did they do a whole bunch of work for a low price, they helped me fix my bike lock without ripping me off and charging me for a new one (which they easily could've gotten away with). The owner/manager is extremely considerate and a pleasure to speak with. Look no further, this is your place read more

Got my bike fixed over night, realized another issue with it I have never experienced while riding home and figured out, that parts of the chain got replaced or two elements of the chain got hammered together so aggressively that they couldn't fold smoothly around the gear wheels in the back. I remember the repair man telling me that the initial issue was fixed and I remember him mumbling about some issue in the back. Yeah I guess I seemed like a bike rookie since I was visiting this shop twice within 3 days to get something fixed, but to get f..... over like that.. come on! Avoid! read more

Great little local shop with friendly staff. Took my hybrid bike in for a tune up and turned out great. Also offer rentals to take to nearby Forest Park for a quick ride. read more

Got a puncture on mile 50 of a 75 mile ride around Kew Gardens. Randomly found Grey's bicycle by some miracle and they had me fixed up in no time. Also, the ice cold can of coke purchased refueled me to the finish. read more

Wow! I can't believe this place is still in business. I first went to Gray's in the early 70's when Mr. Gray was fixing bikes. Fantastic, we need more shop like this. read more

Ms. Gray knows everything you need to know on bikes. You can get your wheels pumped with air for about 10 cents. The prices are quite good and there are lovely vintage bikes to purchase from in the shop. Gray is ma gurl. read more