My wife and I went to the dealership yesterday to shop for a vehicle for our son. We went back…read moretoday with our son to look at a Crosstrek Hybrid, and he liked it. We went to another dealership to look at and test-drive a Ford Bronco Sport, then went back to this dealership for my wife to test-drive the Crosstrek. The salesman asked my wife for her driver's license, which she provided (as she did at the Ford dealership). The salesman then asked for a copy of our insurance, and she produced our USAA insurance information on my cellphone, but the salesman said he needed a physical copy. When my wife noted that the Ford dealership permitted her to test-drive a vehicle by presenting only her license, the salesman abruptly and rudely told my wife, "We don't want your business," and, at that point, we left the dealership, never to return. If someone at this dealership will treat a customer so rudely over something so insignificant, it isn't a dealership with which we care to do business.

I purchased a new Subaru Outback from this dealership in 2022. The sales process was stress free,…read moreno pressure from the salesman. The staff is knowledgeable and accommodating. The service department is great and seem to care if you are satisfied with the service they have performed. I highly recommend River Cities Subaru!!

Everyone was so friendly. Mary Beth was very patience with us and couldn't be a better saleswoman!!…read moreShe was also very fun and NOT boring to work with it!! Johnathon was also very nice and friendly during the whole thing. I definitely recommend buying a car with them!!

Good company, great staff, i looked a a car they had posted for sale. A lady called me and asked if…read moreI knew what kind of vehicle I was wanting. She said she had it noted and they'd call if they gotten any in. Less then a week latter I got a call back from a gentleman. He Said they had gotten a car in that seams to be exactly what I was looking for. We went to Huntington. One look is all I needed and I knew it's exactly what I wanted. Ya see, my husband and I had gotten our first new'ish car in February of 2019. It was a 2016 Nissan Pathfinder. O it was the perfect car, it was perfect size. I wanted a 3 row seater because I have 3 kids, sense I live in McDowell Co. West Virginia I wanted something I could lock into 4 wheel drive; We have some rough winters and rougher roads. But I didn't want anything big like a van or a traverse. When I seen The 2016 Nissan Pathfinder, I fell in love, it matched my demands perfect, but there was 1 problem. The 2013-2018 Nissan pathfinders didn't have Bluetooth music streaming. Your iPhone had to be plugged into usb for music. that was just something we'd have to live with. So we got the 2016. Not from this car lot. It was a different company for that car. Unfortunately 6 weeks after we got the 2016 someone ran me off the road into a deep ditch. The passenger side undercarriage almost directly between the front and back doors hit the ground hard when my wheel went into the hole on the side of the road. The curtain air bag deployed and the passenger side seat air bag deployed. The insurance declared it a total loss. I cut the air bags out and drove it as is for right at a year before deciding to turn it in. The insurance company set us up with a rental through enterprise rental. That's where enterprise sales come in. As I'm trying to find the renal site to schedule my rental pickup I came across enterprise car sales. I explained that I wanted the Nissan Pathfinder 2020. Because I loved the 2016 so much. But I wanted music streaming had to be Bluetooth. within the week this gentleman called. When we got there everything seamed to be in order. But then the financing bank for the 2016 wouldn't give us the go ahead. The new bank needed the old bank to show that the 2016 was paid in full so we wouldn't be on the hook for 2 vehicles. It took 2 weeks after we paid the down payment. Before we could actually bring our car home. In mean time we're driving a rental. The insurance company had quit paying for this rental 7 days after we gotten it because the 2016 was considered a total loss. The gentleman at enterprise car sales said that sense we already paid the down payment for the 2020 and the bank was holding us up. Then he would contact enterprise car rental's and explain to them what was going on. The rate for the rental was $37 daily the insurance company was only paying $30. But enterprise rentals was hounding me to come and sign a different contract that was going to rase the rate from $37 daily to $98 daily! I don't know anyone that could afford that kind of rate to rent a car for any reason. So I explained this to the gentleman at car sales. He called the rental company and had a little trouble with them, but alimentally got the charges lifted for a week. Then the wait went into week 2. So he called the car rental and argued again. And got those charges removed from my account. After 2 weeks we was finally able to go get or car and bring it home. The prices are great as well. We did look at a diff 2020 pathfinder at a different car lot. The car was a modal below the SL so it had less features and was $10,000 more on over all price. The people at that car lot was pushy trying to make us take that car. That's for a different Yelp review. As for this car lot and the people that work here. I absolutely recommend stoping I or calling their office if you looking for a replacement vehicle or just wanting to add an additional car to your household. They have a great staff that actually listen to what you want, and with the best competitive prices I found from looking online and in person. Great please. I wouldn't recommend renting a car with the enterprise rental. But enterprise car sales in Huntington is wonderful. Hope I don't bore anyone with leaving such a long in detail review.

I just bought my second vehicle from the River City family, my first being a Subaru from River City…read moreSubaru. Both times the buying experience was great. When I purchased my new vehicle I found what I was looking for at River City Ford, so I went to look at it. The salesperson was Homer Wilson, he was very pleasant, knowledgeable and was very easy to work with on my purchase. Within an hour of pulling in to look, I was heading home in my new vehicle!! The River City dealership family has gained another loyal customer with me. I would highly recommend to anyone looking for a new vehicle to look at their dealerships.

Terrible dealership. Stay away! I purchased a vehicle from this dealership in 2021 and it has a…read morenumber of active recalls that this dealership has all but refused to fix. I've been told on no less than 4 occasions over the past 3 and a half years that they would order parts and get back to me. This never happened. In the last instance of this they waited for a program to elapse that would have gotten me a 2nd key I was told that I would receive back in 2021. So now I don't have the key I offered to buy or the one that was offered by Ford for free. This dealership is an embarrassment and whatever poor excuse for management that is in charge of it should be terminated immediately.

I am a repeat customer. I brought my acura tl to their shop due to thumping noise at the back of my…read morecar when I drive over rough road. They checked it for free and found that the rear struts need replacement. They offered me options with regards to the parts to be used. The cost of repair they charge me is very reasonable. They did the repair on time and even gave me back the parts that were replaced as per my request. They are honest mechanics. I will always use them for my repair needs. They are respectful and can be trusted. They did an excellent repair on my car .

My car broke down 3 hours from home, and I'm so thankful this shop was recommended to me. They…read morediagnosed the issue, and completed the service same day. They were timely, and the cost was fair. Friendly and put me at ease to travel back home. They use Square so my payment was safe and fast. I appreciate the service I received!

Not only did I find EXACTLY the car I wanted, Rusty and Joyce figuratively "held my hand"…read morethroughout the entire process, even calling my insurance company for me before I drove my "new" car off their lot, and offering to drive my old car to my house had I needed that service. I REALLY appreciate their no-nonsense approach, finding it so refreshing after several frustrating interactions at various dealerships across the area. No sales manipulation taking place here. I didn't feel "sold to" so much as "guided through" the experience. I also learned that if you have a specific vehicle you want, if you let them know, they will be on the lookout and do their best to get it there. I highly recommend you stop by and introduce yourself. Don't be fooled by the seemingly low inventory on this small lot. It's like seeing only the tip of the iceberg. They restock nearly as fast as they sell!

Very friendly staff gets work done in a timely manner great prices on used parts and auto body…read morework. The owner Randy Gue is a family/businessman and always puts his customers first.

The initial salesperson was very nice. She moved on everything and was very friendly. Then my…read moretrade in value came up. They offered me a very low trade in offer. I knew it was low as I did my homework before visiting the dealership. I made the salesperson aware that the offer made by her boss was very low. She went back and said he is not moving on it. I also confirmed with 2 other dealerships that the offer made was about 50% too low. Also, they did move on the price. If you decide to go in, make sure to do your homework.

The sales department was fantastic!! BUT...our vehicle we purchased needed new brakes. We went on…read moreThursday afternoon to get it and waited. It didn't get done. They said it would be done Friday morning. It didn't get done. At 2:30, they said it would be done in an hour. We didnt get the keys until 6:15 in the evening, after they closed. That, to us, almost made it not worth it.

They will work on transmissions but they located in KY and I live in WV,so, I can't do business…read morewith them. I sure that they are excellent garage, give them a call!

At first I thought they were great. I had an oil change. Then I opened my hood after getting home…read more I noticed that they didn't put the cap back on the oil. I called to tell them. They seem like they were friendly and professional. And said they would give me a free tuneup. So I returned. Because I needed struts and shocks all around then I had them install new high Performance Monroe struts and shocks.again very nice and friendly. Now I know why. They did halfway. The rear springs both sides were cut with a torch! And the struts were not new. No wonder they were so nice. But I was going to call them to schedule another oil change. They never called me back or responded to my messages. Because I without realizing what they did. Found out 1 1/2 later. So just case any mechanic is extra nice and friendly. Be very cautious and alert. Check out their work before driving away.