Shopping for tile for our guest bathroom. Something I'm truly an amateur at. But we meet an amazing…read moreassociate "Jack" at Floor & Decor. What a knowledgeable young man. He not only helped us find materials. He offered options, and made us aware of their sample policy. 90 days to bring a product back. So come on down and go crazy with your ideas. This place has everything. They even offer a contractor resource to get quotes and answer questions. I truly love this place. Ask for Jack and enjoy the experience.

I came in today to purchase a couple boxes of wall tile and I approached an employee named Hope for…read moreassistance, she very rudely responded "ok" and radioed someone else to get it, when no one else was available instead of communicating that to me she proceeded to act like I didn't exist. She kept rolling her eyes at everything and acting very rude making the whole experience very unpleasant but she seemed to be very nice to the man that was in line before me. I generally love this place and other employees have been great in the past but I did not leave happy today.

The entire process was painless from start to finish. Andrea was fantastic to work with. She…read moreunderstood the struggle of choosing a flooring from so many options and was happy to get as many samples as we needed to make the right decision. She was super knowledgeable about all flooring types and did not push any one product or brand. She was consultative and not pushy like so make sales people can be! The installers were amazing! True pros!

Needed to get close to existing carpet in a bedroom. Jason Brundige spent a long time with me…read moretrying to match an old piece I had. We got close and he quoted me a very competitive price. Within 2 weeks, Carlos came over and installed it. He cleaned up when done and even vacuumed the room. Nice job all around.

Excellent selection, fantastic service and install. Highly recommend them. We did carpet, tile,…read moreand hardwood. Ibrahim was excellent on his recommendations, in a no hard sell manner. Installation was flawless, on time and exceeded our expectations. They move the heavy furniture with care and return it to original location when job is done.

Ibrahim and Tony were fantastic to say the least. The work was completed super quick and the…read morequality was top notch. Their pricing was very reasonable as well. Highly recommend them!

We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

We had a great experience with Timbercreek Floors. We had some water damage to our existing floor,…read moreso we reached out to have them help lay replacement flooring. Ryan was super responsive & friendly, and Daniel did a fantastic job replacing the floor (and was great with our kid). It looks so good; you can't even tell anything ever happened. Highly recommend.

Soleil Floors replaced all the flooring and stairs in my two-story house with engineered hardwood…read moreand tile. They did a phenomenal job. The floor makes the house look brand new, and the attention to detail and respect for all the items in our house they moved was above and beyond what I expected. One small complaint was that they chipped areas of my wall in various places, but this was after informing them that we were going to repaint the walls ourselves. We didn't mind the wall damage due to that, but I would recommend communicating your needs clearly like we did. Excellent work!

Courtney helped us to find the best product for our wool carpet project. Her design skills are…read moreexceptional. The installation team did an awesome job. We love our new carpet and custom rug!

We have used Flooring Warehouse before. We decided to go back when we were in the market to redo…read moreour kitchen/den flooring. We couldn't be more pleased. Amber was helpful in assisting us in our tile and grout choice. Fernando did an amazing job with installation. We highly recommend Flooring Warehouse!!

This has been an absolutely horrible experience. The crew sent to do the install were completely…read moredisrespectful in my house. And then Friday left without completing the job. I had to find another person to come in and paint and fix all of the issues on my walls. They never finished the job and I've been stuck with incomplete flooring. That was almost a month ago and I'm being told to wait another three weeks before they can finish.

Heidi was very helpful with good communication. The…read moreinstallers were very quick and did an excellent job

Want to save time, money and a whole lot of hassle? Just start with Lisa @Floor King…read more Carpet was orginally installed in three rooms of a house I bought from the first owner a few years ago. Love the house, hate the carpet. After reaching out to five local flooring stores I went with Floor King and Lisa handled my order. I couldn't have been happier. Since the existing wood flooring in the rest of the house was six years old, matching it was tough. Plus, as a developer-built home they relabelled the manufacturer's name for the wood with their own "brand" name (i.e., they just made it up. Swell.) Fortunately Lisa patiently worked with her Shaw rep (I knew who made the wood even if I didn't know the name) and they found a match in just about ten days one the holiday period. They were moving. Lisa brought the planned sample out, and once I checked the match she confirmed the square footage estimate I gave her, wrote the order up and I executed it after that. Installation was done the day after they received the product and Romeo, who did my install job, showed up right on time, went straight to work, no breaks, no goofing around talking; he just got the job done. A really nice guy who does good work. So if you're thinking about who to go with for flooring, go back to the top and read my second sentence!

Katrina and her team are top notch. I always feel good knowing we are referring the best of the…read morebest to our friends and clients. And if you need a specific flooring and can't find it, Katrina will track it down for you! Highly recommend Flohr for great quality and service.

Flohr installed our new tile and hardwood floor and we are extremely happy with Oscar and the…read moreentire crew. We lived in the house while they did this, though almost everything was in the garage, the guys covered the remaining furniture, cabinets and appliances to keep the dust down to a minimum. They worked long hours to finish the job and cleaned up afterwards. Did a great job on the molding as well. I would definitely use them again.

Very large Home Depot. All that you need and many different choices. I so much enjoy large Home…read moreDepot's, the one in my hometown is the size of a convenient store. Consequently it has very little selection and most times it's hard to find what you need if they even carry it at all. So whenever I need something, sometimes I wait till I drive into Austin and get it. It is so much easier and there is so much more of a selection. This Home Depot is really nice. Set off the highway a bit, easy to find, easy to get in and out of. This is typically the Home Depot I use since it is close to where I work.

Amazing customer service for returns. Especially with Ifiemi the woman who helped me to understand…read morethe returns, checked a million things for me and all with patience of a Saint. She also educated me on how Apple Pay plays a part in the return process which is indeed seen as a diff card as it's encrypted. She was amazing!! I wanted to get this review in hopes her management see this & can recognize her great customer service. I spend more money at Home Depot than I would EVER admit here as I am not a contractor but like to pretend I am one. Daily. Hahaha. A tip is to make sure you do e-receipt or at least remember what card you used or if you used your Apple wallet, then they can look up your receipt. I loved that she educated me in the process in a patient way. She was so knowledgeable!! Thank you Ifiemi (XE28ZX) for ensuring I stay current in this constantly evolving tech world! Home Depot please recognize her leadership. She was unbelievable and I see she is like that with all her customers!! She makes Home Depot SHINE!!!!! I went back to get her name & her co-workers knew and agreed with my assessment which also speaks volumes to her leadership and teamwork. Service like hers is what keeps me coming back to Home Depot even after a bad experience years ago during COVID with a different employee. Gooooo Ifiemi!! Making Home Depot shine!!

2 years later or lesser than that, I just haven't revisited the showroom yet to see what can be…read moredone. Our vinyl planks are buckling. I was told their warranty is for 1 year but does that cover workmanship? I'm not very happy after all since the planks are throughout the entire house! Will provide update once I speak to them!

Ibrahim helped us prepare our house for sale. He had fantastic ideas that made the best use of our…read morebudget and had a variety of professionals he could call on to address the variety of items needed. He was incredibly responsive whether that was items on our punch list that were missed by the contractors or new work we wanted to add to the scope of work. The painters did the interior and exterior and did an incredible job! The flooring including tile and carpet were well done. He also suggested we sand and stain the upstairs floor rather than replace it saving us money and the floor looked like new! We were having a plumber install a new stovetop and discovered the granite was 1/4 inch too small. We had no work done relating to granite, but called Ibrahim and he was able to get a professional out there the next day so we could continue with the install quickly. Ibrahim acted as a general contractor and was able to keep our project moving especially in our tight timeline of 4 weeks to get the house ready to put on the market. It took a lot of the stress off of us and we appreciated having such a knowledgeable partner on this project. I can't recommend Arbor Floor N Design enough!