Incredible service. This guy saw me taking a picture of my board before I walked in and he just…read morewalked out, looked at what I was looking at, then started pulling out the thing I needed (a leash for my paddle board) before I had fully realized he worked there. When showing me options he showed me the cheapest option first and explained how it was different than the other two, also affordable, options he had pulled out for me to look at. I also asked about the bungees for my bag and while they didn't have that, they told me exactly where to go to get some and explained how to ask for it. It's worth it going across town to get here because these guys are great.

Arnie, the employee here is very disrespectful in the water. He calls people motherf*ers. Very poor…read moresurf etiquette . Dont be fooled by his different behavior in the store.

I am a water skier that has been buying water ski boat and ski equipment from Miami Nautique for a…read morenumber of years. I have always received good service, with quick delivery and good prices on anything I ordered. The true test of service is when you experience a problem. I experienced a problem with an expensive ski part I purchased, almost a year after I purchased it. I contacted them for a solution. They secured a replacement from the manufacturer immediately, had it drop shipped to my doorstep (at no cost to me) then followed up to make sure it was taken care of to my satisfaction. That is true service! Thank you Adam, and Miami Nautique!

Let me be clear! I worked for miami nautique starting October 2020 my first experience walking in…read morewas to a jeep with a strap on dildo attached to the hitch on the back. It's miami so I kept my mouth shut. Some weeks go by and I confronted the owner of the jeep. He was shocked to find out it was there. One of the top technicians I'll call "T" admitted to putting it on the jeep & thought it was funny. I did not think it was funny at all. I imagined all the strange looks in traffic & concerned parents afraid to ask..what's this. I state that because it brings contrast to what I'm about to say This guy restlessly bullied me for the next three years July of 2023, T commits a felony & secretly records a conversation between him & I Takes it to management in an attempt to get me fired The owners and their manager sit me down and tell me about the recording I explain it's a felony in florida to do what he did This is some sneaky, unethical behavior that is the culture of the service department They fired me for what I said on the tape & T got to keep his job... wow ok The week before this incident T threatened to put my face through my car and beat my a$$ the week before.. IN FRONT OF ANOTHER EMPLOYEE that witness everything So by the following week when he started a confrontation I went ALL in and told him if he wanted to fight me..bring it. I was enraged because for years I've been complaining about T...not once or twice..for years. I stopped when the manager told me he would love to fire him but the company didn't want to be sued. Very curious what he has on them..maybe it's proof of Victor's claims in a yelp review Bottom line, toxic environment I'll give you another example Back in November 2022 I was assaulted by the parts guy for calling him out for coming in hours before his shift & making breakfast It resulted in me be assaulted I quit & refused to come back without a sitdown with management This all happen at 6am.. by 9:30 I was assured of a meeting so I came back I was in the middle of a critical, time sensitive job that management knew without me completing it would mean they would have to be honest with the boat owner about why it was taking so long to get back It was the week before Thanksgiving.. So they agreed to a meeting. I thought for sure would result in a termination due to shoving me, backing me up, calling me racist names He'll no! Here's how he was punished.. had to come in at his scheduled time (8am) and no longer could work Saturdays I didn't file a police report for this.. I was understandably upset and threatened to quit I was immediately threatened with a lawsuit to get the money in training they paid if I quit So I stayed Big mistake BIG Ask yourself this..all this aside When you look around at the service department Does it look like the type of place you want your 250k plus investment worked on Toxic employees yes Toxic environment yes (literally) pics to prove it

In 2023 I Purchased an electric JetSurf board. It ran great and was great fun for about 1 1/2…read moreyears, then it stopped working. I paid to have it shipped from Phoenix, Arizona back to Miami, Florida for repairs in May of 2025. Service personnel there told me that the board appeared to be in excellent shape, visually. They have been unable to diagnose the problem, going so far as to say that the factory is more interested in manufacturing new units than resolving performance problems. It has been over a year and I don't have my board back or a replacement. After reading the other reviews, their customer service has apparently gone to hell in the last couple of years. I have also filed a complaint with the Better Business Bureau in Florida.

terrible service last time they sent me the wrong part despite all the proper information I…read moresupplied them which ended up messing up my board, they're not trained either their own products, parts are overpriced through the roof, I reached out to of occasions after paying for same-day shipping and overnight delivery. It's been two weeks now, and I still haven't received the parts that I paid for reached out to spending a excessive amount of time trying to get a hold of them, and they have nonchalantly admitted that they have not even sent the part out. To summit it up. Representatives are unreliable on a experience, knowledge and contact basis. I've had the third-party source my parts from the European warehouses because that's the only way I can get the proper parts as well as get them at all if you're gonna buy a jet board or any parts, I would not recommend buying it from Miami. Store where I've been having these reoccurring issues that do not cease or seem to die down.

Nice super friendly skate shop. Stopped by to get the kiddos a new skateboard. Owner was super cool…read moreand very helpful. Like the fact that I'm supporting a family business.

Great experience! Abe was the best and took care of everything we needed. Couldn't be happier.read more

Customer service is nice, good selection of "skater" items that are a bit overpriced for normal…read moreclothing but decent quality. We have returned a few online orders here and they always process it quickly and offer to return money to credit card!

Great value with a great staff. Pete made sure all of our needs were taken care of and mare sure we…read morehad everything in order.

I am writing to express my profound gratitude for the outstanding service I received today from…read moreEric Suarez - Edwin Watts - Miami Doral. Eric provided last-minute club repair skills that truly saved the day! Our son Joey had an important match coming up and his club broke just a day before the tournament. We were in a panic, however Eric 's calm demeanor and quick response put us at ease immediately. His club repair expertise and efficiency in repairing Joey's club in such a short time frame were nothing short of remarkable. Thanks to Eric. Joey was able to compete in his tournament with his 3 wood. Eric's skill and dedication made a significant impact on his performance, and we are incredibly grateful for his efforts. Ed Scott Lemont , IL.

Absolutely have to give a shot out to Armando. This salesman was the best I've ever encountered…read more Knowledgeable, friendly and made appropriate suggestions for the type of sneaker I wanted. I put a pair of air max's on hold thinking I'd be back the very next day. I ended up coming back a week later and was lucky they hadn't been sold. Armando was there and almost immediately remember who I was. His up-sale game was on point cause I bought socks, and insoles too. Point is, Foot Action impressed me and l will be back to buy more sneakers.

I went to footaction today an this kid Joey went beyond duty just to make sure I had the right…read moreshoes the computer said they only had uh certain size an he made it his business to prove the computer wrong an found the size I needed thanks kid...an the kid at the door was pretty cool to awesome costumer service

I like this store to string my racket or buy one. I bought a shirt online that was sent to the…read morestore so I didn't have to pay shipping. I drove 20 minutes each way to open up the package at the store to the wrong shirt. It was very annoying and they didn't even have to shirt I orders in stock.

Great selection. Decent prices. Helpful and knowledgeable staff. They did an excellent job…read morestringing two of my rackets.