Excellent staff and service! Had a flat on a rental car and they made multiple calls to our rental…read morecompany to investigate options. Super friendly, I feel they really went the extra mile! Also excellent location near a great park, playground, and the mall made spending a few hours here with kids very manageable. The ice cream bars and coffee in waiting area were an added bonus.

I have found my new go-to for everything tire-related shop!…read moreYesterday I had an emergency with a punctured tire. I drove in without an appointment and Matt was incredible! My car was up on the hydraulic jack and the spare mounted within five minutes. They kept my injured tire while I went on about my day, and by mid-afternoon they had the tire repaired--and reasonably priced. I was very impressed with their operation and friendly, welcoming attitude.

Just have to say- these guys are so nice! I drive my Jeep here once each year from Dillon and last…read moretime I was here, they accidentally overcharged me (it was a new system). The manager, Justin, gave me a card for a free oil change. I came to Bozeman today to do the free change and couldn't find the card! They honored it anyway!!! So, I decided to splurge and have the. Replace the front wiper blades!

Denzel and Valerie are the best my truck was being a bit of a POS to them and Denzel worked as…read morehard as he could on that son of a gun of literal days and got the problem solved. I usually work on my truck by myself so I don't have much experience with these type of companies, but I would say they're by far the best

Buyer beware! Billion's service department is totally dishonest and unprofessional from top to…read morebottom. I've heard horrible stories about their sales side, but have not dealt with their service side before. Should have known. My daughter's car would not start and since the tow company told us it needed a new battery, we had it towed to Billion (our regular mechanic could not take it in that day). They took it on a Friday and called my daughter the following Monday, telling her that it needed a new $2500 starter (it's a 2019 Jeep with 60k miles). I called them back and told them we were pretty sure it just needed a battery, but they insisted it was the starter. We said we would like to get another opinion before doing the starter service and they said that we couldn't have the car taken to our mechanic until we paid them $254 - a classic scam artist move. What they failed to tell us was that they charged the battery while at the shop and the car was starting and running just fine after that. Because of their lie, we thought we had to have it towed to our mechanic. They knew all along that the car was running and didn't need to be towed. After we paid their blackmail fee to release our car we found out that they lied about it not running and didn't even tell the tow guy that the car could run - he found that out later. Our mechanic did not find an issue and said the car was starting and running just fine for him, it just needed a new battery. We did not realize the extent of the con job Billion had pulled until we saw the paperwork they left in the car (my mechanic saw it and gave it to us). It clearly stated all they had done was charge the battery and that the car was starting and running. Why didn't that get relayed in the phone call to my daughter, or in the follow up call with me? One reason - they wanted to rip us off for a new starter. We have disputed their $254 charge because they lied to us about what they did and their services were not what they claimed. Their operations manager called me to find out why I would dispute the charge. I explained how they lied about the service and cost us even more money with a second towing due to their lie, he became angry and stuck by his lying colleagues. Clearly he needs some customer service training. What a disgrace to Bozeman and all Montanans to have such a lying, criminal dealer in our area. Unbelievable behavior.

Words cant describe the horror that Billons has put myself and my wife through! This has been the…read moreworst customer service experience ever during any transactional situation Ive been involved in which includes but not limited to any fast food, box store, car wash, etc. Im now 2600 miles from home with an illegal vehicle because Billions wants to tell you anything they can think of to make a sale. Once the sale is over dont expect ANYONE to care what was said, paid for, or contractually bound to fulfill the commitments of the transaction. Better off finding ANY other dealership to do anything. Not to mention the service department is a joke ehen it comes to scheduling, actually working, or helping in anyway. STAY AWAY AT ALL COST!

I arrived to an unfriendly bunch who treated me like a nuisance rather than a customer. After I…read morestarted unloading my wheels and tires a tech immediately came outside and barked at me to move closer to the building. I never asked for help. As I was backing up to the building the tech rolled their eyes and waved their hands faster as if I were moving too slow. Then they threw down my tailgate so hard and rubbed their lazy body up and down my paint rather than let me the customer hand them down the wheels. All 4 of my wheels were perfect when I dropped them off. All 4 are now gouged from an inexperienced tech. This was absolutely the shittiest experience possible. I feel violated big time.

Saved us fixing a flat without an appointment. Super friendly and great quality work!!read more

I want to thank Bozeman Community Auto. Reading their reviews, I saw one that said "this is an…read morehonest business". I agree 100%. It's not very often you find a good reliable place to have your car serviced. I was concerned with me living in Denver and not being familiar with the various auto places in Bozeman. I surfed the web and found Bozeman Community Auto. It had great reviews. I had no choice but to try them. My daughter goes to Montana State in Bozeman and has my Jeep Wrangler. My daughter has had a couple of issues with her car. They fixed my daughter's car at a great price. Their technicians were very knowledgeable, explained exactly what the problem was and what it would take to fix it. Having worked on my Jeep Wrangler before, replacing the cam and rocker arms, I was very familiar with the types of issues that are common on the Jeep. Their assessment was right on! I highly recommend Bozeman Community Auto. Because of their popularity, they are busy. It will take a week or more to get your vehicle in. It's well worth the wait.

We have a very old classic truck that these guys have been fixing for a few years. I don't know if…read morethere's anything they can't repair. Our next big project - getting the tail light replaced without breaking the tailgate with all its rust. But I think they can do it!

So the fucktards at oil change shop on 7th and oak screwed up my windshield wiper!!! Dip shits when…read morecleaning windshield somehow got the driver side wiper under the hood when they closed it!!! When I came out after paying they were fumbling with the hood as it wasn't closing tight! Another guy came out and slammed it down.... I didn't realize anything was wrong until I tried to wash my windshield and my wipers weren't working... my windshield was all wet, can't see now driving down 19th in the dark! Pulled off at Lowe's to discover my wiper inside my hood at a 90 degree angle... I think it got bent at the connector to wiper motor! I highly recommend you do not go here!

Didn't fasten the plate back. Needed an oil change in a pinch. Got all the way home before…read morerealizing they failed to secure the strike plate back, so I drug it 20 miles home. if they fail to catch the basic stuff makes me question the major stuff. Manager did go out of his way to come fix it and offered a free oil change next time which was appreciated but insufficient after spending $130

I hate to write a negative review, however I believe my experience was bad enough that it is…read morewarranted. I brought my car in to get a wheel bearing replaced which I was intending on doing myself due to it not being an incredibly difficult task. Sadly I was rather busy and figured it would be easier to just bring it in. Kirk's communication was less than ideal. I spoke with Kirk on the phone 5 times. Every time I called. This was slightly annoying but acceptable. The true tragedy of my visit to Avalanche Auto was when the car was finally finished Kirk charged me 25% more than I was originally quoted. This was an upsetting surprise. I payed what was asked even though almost 600$ is absurd to replace a wheel bearing. Kirk is the owner of his shop and that is admirable I would hate for him to loose business. This being said I believe there are much better local shops in the Bozeman area. If you use Avalanche Auto I recommend talking to Kirk in person if you would like to be treated like a person.

This is the worst mechanic EVER. Do NOT see this man, especially if you are a woman looking for…read morehonest work. Kirk charged me $350 for spark plugs he is dishonest and absurd. I had an honest conversation when I came back with a friend and would not lower the price knowing he was ripping me off. It takes 30 minutes to replace spark plugs and he didn't even have to get under my motor. I just moved to Bozeman and thought there wasn't rude people here and this guy honestly ruined my experience of having such a positive outlook here. NOT TO MENTION - my check engine light came back on the next day!