Once again, horrible customer service. We scheduled with Lynne an onsite visit to measure for new…read moresliding glass doors 2 weeks ago and were told our spot would be late morning. Today Lynne calls and says we will be toward the end of the day around 3 -4, well we finally get a call at 6:10 the guys just leaving Highlands which puts his arrival at 6:45pm. We don't accept such poor customer service and would recommend everyone to go elsewhere

Great service! Being an out of towner, I have a limited window of opportunity to get things done…read more Franklin glass communicated with me for over 2 months and came through as promised. Everyone on staff was so professional. I spoke with Bob, Bill, another Bill, Ken, the installer, and his partner(great guy but I can't remember his name). I gave Bill a measurement through yelp, the mirror was cut precisely. Ken and his partner, FOUND ME IN THE MOUNTAINS! They took out the broken mirror, no easy task, and installed the new one. They even vacuumed up the broken pieces! What a first class operation. I canNit recommend them enough.

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

Called Mountaun Glass and explained I had several windows needing re-glazing. They quickly…read morescheduled a time for a person to come to our house. Representative made the list and said there would be a quote. After a few day, I had a resonable quote. They scheduled a day to complete the work and they arrived on the scheduled day and on time! Polite workers that did great work. Very pleased all around.

Doesn't answer phone, no answering machine, no call back. Not very businesslike…read more I will be looking for a company that is responsive.

Excellent customer service. While the window product I needed for a rental property was not not…read morewhat they specialized in the customer service rep was extremely helpful in recommending two other sources with addresses and phone numbers.

I have a very difficult work schedule and Asheville Window went out of their way to accommodate the…read moreinstallation on my day off. The new window is beautiful, the installers were very professional, and they cleaned up after themselves completely. I'm very happy with my choice of Asheville Window and Door.

Super fast, super reliable, excellent price, great communication, solid work. Couldn't be happier.read more

My house was in need of all new windows screens. I had Brandon Meeks…read moreScreenmobile of Gainesville and Northeast Georgia 678-865-4001 Come out and do the job. Brandon did an excellent job. There were a few problems, but Brandon quickly took care of them. Recommended.

Jim was very patient with the issues we were having dealing with the insurance of the company that…read moreoriginally installed our siding. He and his workers were diligent, friendly and professional. They paid close attention to detail and made sure their work was done correctly and that we, as the customer, were satisfied with the results. We would highly recommend them and use them again if ever needed.

From start to finish the owner Jim was involved in the process. We requested a quote for total…read morewindow replacement and wanted the new windows to have a picture frame border. Excellent craftsmanship, service and workmanship. New windows were an upgrade from previously installed low end contractor grade installation during new construction. Very happy with Jim's expertise in selection of new windows. New install went as expected with a little delay due to inclement weather. Windows are beautiful and Jim's crew was courteous and professional. Jim's inspection upon completion and he helped the guys cleanup. Finished product is outstanding. 5 stars for a business that has been serving WNC for 53 years. www.carolinaexterior.com

Do not use this company. Not the same as years ago. Will require money up front, do half the job…read moreand ghost you. Do not make the same mistake I did.

They installed some glass shower doors. They looked absolutely gorgeous when they were finished…read more However it did take a long time.

We recently had replacement windows installed in our home by Window Works and the whole process was…read morevery smooth and efficient. Tyler, who helped us in the decision-making process, was very knowledgeable and had a no-pressure approach which we greatly appreciated. When we stopped by the office on a couple of occasions with some additional questions, we were treated with courtesy and respect by everyone we encountered which speaks highly of the company culture. The installation process was very smooth and we had a wonderful team. Stevie, JD and Wes were all clearly experienced in window installation and made the process very easy. They were very punctual and tidy and communicated very well. We highly recommend Window Works for any window replacement. They made a tough decision easy from start to finish!

Window Works replaced 22 windows for us in our 1939 home in 2019. We've had no issues and we're…read morepleased with their installers. All done in one day.

Patriot door was great! They replaced two garage entry doors for us. They gave a very fair price,…read moreordered the doors right away, and installed them when suited our schedule best. Definitely recommend!

We just had our screen porch done and are very happy! This company is amazing and definitely take…read morepride in their work and go above and beyond. I highly recommend them!