We recently were looking for a roofer to do some minor repairs on some facia that was damaged…read moreduring some high winds, but most of the roofers in the area were reluctant to do this small job. When we called RRG they were very nice to speak to you on the phone and quickly scheduled our work. They followed up the morning of our service call to make sure we were still OK with the time and told us that Josh would be doing the repair work. Josh called prior to getting into our home and said he was running about 30 minutes late, which to me is huge because nowadays most people won't even bother calling you. Josh arrived and I showed him what had to be done and he was quick to get to work. He reattached the facia that was pulled away and also inspected the roof to see if there was any other damage but said everything else looked good. I can't speak highly enough of these folks as I've been a general contractor for 25 years and have dealt with some real characters in the past, but these guys are top shelf. I would highly recommend this company for all your roofing work even the small jobs. Hats off guys and thanks again for taking care of our project.

Juan was my first point of contact when he traveled to my home to provide an estimate and look over…read morethe job. Juan is a good sales person as well as being easy to talk to and well educated in his line of work. I also appreciated that Juan returned to my home after the job was completed as I had some issues as a result of some stone work that was completed one day after the gutters were installed. We worked through the fixes and now waiting on them to return to complete the work. It would have been beneficial if the gutter installers/schedulers/ would inquire about any other work scheduled to occur that might affect gutter install so as to not have to deal with a situation like mine.

Lewis Lee was referred to me by a carpentry contractor. He came very highly recommended, and I was…read morenot disappointed. He is thorough, professional, and obviously cares about the quality of his work. He has been in the roofing business for decades, and it shows. He takes no shortcuts, and still does things the old-fashioned way: one nail at a time. Trustworthy, courteous, professional, and reasonable. What more can you ask?

Matt and his team came on time, worked through the chilly morning, put on a beautiful new roof and…read morecleaned up. I would recommend them highly.

RedWolf was recommended to me by some friends, and I'm so glad I took their advice. Just as they…read moreexperienced, so did I, the professionalism, quality of work, timeliness, and a job that came in on budget, with no surprises. They are responsive and dependable. While I shouldn't need another roof for some time, I hope they'll still be around if I live that long! George

We are so pleased with the great work that Jesse & Cody from John McClung Roofing did for us. We…read morehad leaks in different areas of our roof and a leaking skylight. They fixed it professionally and efficiently. Not only was the work done so well, but they are great guys. Also, every interaction we had with the ladies in the office was so nice & very helpful. We recommend this company highly and will definitely use them for any other roofing needs we have. Pete & Sherry Rauschenplat

John McClung roofing is by far the best, most reputable and fairly priced company in Buncombe…read moreCounty. After vetting several roofing companies I decided on McClung Roofing as they presented as fairly priced, accommodating, happy to answer all of my questions and had superb communication. The point person for the consult, Jesse, was was wonderful to work with and elicited a lot of confidence in the company. Once the job began the crew proceeded efficiently and it was clear that the company was well run. We did experience a snafu mid install, an over site of one of the employees, which was discovered over the weekend..... The owner John McClung, personally cut his trip short to come to my home immediately to address the issue. He was very willing to take responsibility and took measures to rectify the situation both within the company and fixed the problem with no costs to me. John, personally came to my home several times to insure my satisfaction and went above and beyond to support my progress in several ways. The true test of of a company's success is not always having the most employees, lowest price or fastest results, but in having the most integrity, professionalism, and customer's confidence, especially in the face of unexpected difficulties. My initial instincts about the company held true and I'm very happy with the final results, the capabilities of his employees, and the the integrity that John McClung demonstrates as a business owner.

I met with the owner of Cervantes Roofing who promised to send me a proposal for the installation…read moreof a new roof. Several days and no proposal. I called the office and the woman on the phone assured me that she'd call me back later in the day. A week later and no phone call. Grateful that I did not hire this company given their lack of professionalism and lack of customer service.

For the last decade, we would always see Cervantes' trucks around town. That is a sign of a good…read morebusiness. Our neighbor, who does not fool around, hired Cervantes to do roofs on his rental cabins. He said that they look great. We decided to go with Cervantes when we needed a new roof. We did investigate other roofing firms, but Cervantes was the only one that came up with a plan to fix a certain problem we were having. They came and replaced our entire roof in one day. They work very hard and are incredible. We even got new gutters through a business associated with Cervantes. They did our garage, too. Great job. Labor is guaranteed for one year. You can call with any problems that you have. Raise the roof!

We had a leak in our roof and these guys came out for an estimate. Out of the three roofers who…read morecame, they were the only ones to recommend also checking in with a plumber about the pipe coming out of the roof. We followed their recommendation, worked with a plumber, and then had DLV make some other small fixes they'd recommended. When they came out for the repairs, they went above and beyond by painting the white pipe the plumber put in to make it blend with the roof more. They didn't charge extra for that, they just took the initiative. Also had a great experience with the scheduling staff. Katherine was even able to coordinate with us to have the team come sooner when there was a cancellation.

Terrible stay away from DLV, I can't imagine a worse experience, initial quote which I agreed upon…read moreturned out to be non-color matched hip and roof shingle, then they charge me to get the correct stuff, all along the correct hip shingles are well documented on the Presidential TL bundle wrapper. The first crew turns out to be subcontracted (even though DLV's salesman emphatically stated they don't subcontract), it was this crew who refused to install the hip shingles because the color clashed so badly. After waiting six weeks for the correct hip shingles to arrive through the hail and storms of April they then send a second subcontracted crew. Of course the second crew neglects to trim back the material at the ridge vents creating complete blockage, I bring this to DLV's attention and they argue with me, I say I'm bringing in an engineer, and they say let's have a certainteed inspector look at it for my 5-star warranty, of course the inspector sides with me. Stay away, far, far, away. This Asheville, NC DLV organization, sucks, plain and simple. I would have been better off with a storm chaser, stay far, far away. James, are you listening?

Met with Highlander rep late last year. Requested a quote for some roof repairs to tide me over…read moreuntil we could get the 22 year old roof replaced. Instead of quoting me a repair, he sent me a high $$ quote for a new roof only. I went with Limeberry Roofers who did a great job for $8000 less at a fair price.

Brett and crew came out to give me a quote for cleaning the gutters. It's been a few years and, as…read morea legally blind klutz, there was no way I was going up on a ladder. After a quick look around, they determined that the gutters were in pretty good shape, the downspouts are working, and that very minimal cleaning would be required. So, they did it on the spot and they didn't charge. Sincerely appreciate the honesty, especially since I'm waiting on a quote from another gutter cleaning company as we speak that wasn't as truthful. Will definitely keep Highlander Roofing Services in mind when the time comes to replace the roof.