Words cannot express how grateful I am for Carpenters Camper's! I am a first time RV owner and I…read morewas fearful of walking onto a Dealership lot and feeing pressured or having a pushy salesperson... Tori was extremely helpful and patient with all of my newbie questions. She took the time to educate me and provided guidance based on her personal experience. I felt comfortable and confident in making my purchase decision at Carpenter's because they really do treat you like family. After Tori helped me decide which RV best met all my needs, then David took over to explain financing and payment options. He was fair during negotiations and explained everything clearly. An independent local transport Professional- Chris C. (850) 206-6204 delivered my new RV, helped me with leveling/ setup, and even recommended equipment for hookup, hoses, wheel chocks, etc.. Chris went out of his way to make sure I was 100% ready to go before he left. If you are in the market for a new RV/ Camper, I highly recommend Carpenter's and contacting Chris C. after your purchase. 12/10 would recommend and send my family and friends to do business here! A huge thank you for all of your help, support, and guidance!!!

AVOID. SCAMMERS. DAMAGED MY VEHICLE…read more Tech caused damage to my vehicle that forced me to sell it. Never had issues prior to having added work done at Carperter's Campers. Work was extremely overpriced and unprofessional with tape that was drooping on my heat shielding on my exhaust pipe at pick up and hanging wires I had to secure myself. Within a couple of days of picking it up, I had various electrical lights flashing I had never seen before. I called Carpenter's who offered to install MORE issues for more money. I brought it to the dealership who offered extremely pricey diagnostics and repairs worth more than what the vehicle was worth that would have just "undone Carpenter's damage". Contacted Carpenter's Campers management on this issue, they stone walled me and would not compromise for their damages without proof from dealership. All this with less than a week before my move across the country. I tried to contact a lawyer on short notice but ended up selling my previously perfectly drivable vehicle, with overpriced, DAMAGING work from Carpenter's Campers because I had to move, and I could not move this car safely cross country. Do not trust this dealership. They will damage your property with no shame.

Called Handy Andy on 6/23/26 He answered. I told him my…read moreproblem and he tried to assist me while on the phone so that he didn't even have to come to me We are in Pensacola. He ended up coming out a couple of hours later and checked my air conditioner issue I was having. He suggested a few things and then got to work. After doing the bare minimum to my unit we feel like the issue was resolved. Very professional and did not try to over sell me. Great experience with Handy Andy. I will recommend and definitely call him with any issues when in the area!! Thank you sir

Coleman AC replacement, I had and AC that was under warranty and he came and found that it was bad…read moreand called Coleman and we had a new unit the next day. Once he had it he can out late in the afternoon replaced the unit and everything works as it should. He has a great work ethic that you don't see much of. You could tell that he was well trained and had manners. i would be happy to hire him again. jerry b

We have been very pleased with the RV we purchased here. This RV has been our retirement plan for…read moreyears, and they worked very hard to make it happen. The reality is, as is with most RV dealerships, is they disappear after the sale. If I had to do it again, I would have bought a used RV from a private seller. If you are going to eat the cost and make all the repairs yourself, might as well save that money that you immediately lose in depreciation and use that to pay for repairs because they are not going to do it.

Williams was wonderful. Our sales person Corey was so nice and only showed us RV's within our…read morebudget, which was so nice. Our finance went smoothly with Karla and even the service guys called us to make sure what we were having installed was correct and caught a mistake, so honest, thank you. Highly recommend Jack & Sue

We had a very disappointing experience with Cruise America. From the start, staff tried several…read moretimes to get us to sign the paperwork without properly checking the RV, which felt wrong. When we finally received the camper, it was extremely dirty. The floor was sticky and brown, the kitchen drawers left brown residue when touched, and overall the interior was in poor condition--loose drawers, a broken microwave turntable, etc. When we pointed this out, the employee helping us said it was because her colleagues were "lazy," but she made no effort to get the RV cleaned. On top of that, the towels and linens we rented were unacceptable: stained, with yellow marks, burn holes, and even black hairs in the washcloths. We told Cruise America the condition of the RV and linens was unacceptable, but were simply told that no other RVs were available since each customer is pre-assigned a specific vehicle. As we had a long drive ahead and needed to reach our destination before dark, we reluctantly took the RV and ended up buying our own towels and sheets. At drop-off at another location, we again shared our experience, but the response was just "sorry to hear about that," with no attempt to make things right. The lack of cleanliness, the poor state of the RV, the condition of the rented linens, and the dismissive customer service made this an awful experience. It was clear that Cruise America staff simply didn't care. I strongly recommend looking elsewhere for RV rentals.

DO NOT- DO NOT rent from Cruise America!!!! I reserved the RV 6 months in advance and received a…read morecall 4 days before our trip to be told that they "overbooked" and canceled the RV. I was told that I could drive to Baton Rouge (5 1/2 hours away) to pick one up. Cruise America did NOTHING to help find a RV locally. After 2 hours I was able to find a smaller one in Enterprise. Picked it up and the NIGHTMARE started! Toilet was leaking after the 1st day. The water in the tank that we tried to shower with was brown. It started raining where we were at and we noticed water at the top of the sleeping cabin- it was LEAKING! As we drove the RV back EARLY because we could no longer use the RV it started leaking inside the cabin on the driver's side and passenger side! The only way to contact ANYONE regarding a concern- complaint is by email and it takes 10-15 days for a response. Once they finally did reach out by email only, they have NO desire to compensate for the disaster of an RV that was rented to us. WORST EXPERIENCE EVER!!!!!!

The owner Ted Todorovich is very pleasant and helpful. I generally hate dealing with salesmen of…read moreany kind but he was great! We went in to speak with him about selling our RV on consignment. He made us a fair cash offer on the spot, and even helped us sell some of our accessories (hitches, etc.). Genuinely nice guy! A pleasure to do business with!

My wife and I purchased a used 2017 RV with 12,000 miles on August 1, 2025. Before buying, we were…read moretold the RV had gone through an "extensive inspection," and we were charged for that inspection as part of the sale. The unit was sold as‑is, but we were assured it was safe and road‑ready. After only two short trips, we discovered a major safety hazard involving the slide‑out. The bottom of the slide showed rust, grooves, and soft spots. Inside, we found that someone had placed an end table over the damaged area and bolted it to the floor with L‑brackets, preventing anyone from seeing the soft spot. The couch had also been altered -- the legs were removed and the couch was mounted to a wall bracket -- again hiding the rotted floor underneath. When we removed the brackets, my wife nearly fell through the floor. This was not minor wear and tear -- this was a structural failure that posed a real risk of injury. This type of rot does not happen overnight. It should have been caught during any legitimate inspection, especially one we paid for. At minimum, it should not have been concealed behind furniture modifications. When I brought this to the dealership, the first response was simply "as‑is, no warranty," with no concern for the fact that someone could have been seriously hurt. The service contract I purchased also did not cover it. One service employee did send photos to management, but despite multiple calls and three in‑person visits, the GM never returned a single call. The lack of accountability and the complete disregard for a clear safety issue is unacceptable. I'm a local customer, and I expected honesty and basic concern for customer safety. Instead, once the sale was made, the dealership showed no interest in addressing a dangerous condition that should have been identified long before this RV was put on the lot. Buyers deserve transparency and a dealership that takes safety seriously. Based on my experience, that is not what I received.

This experience was awful! We purchased our RV in March. They filled out a "We Owe" (which ended up…read morelost) with several items on it, so we left the rig there. We were told that everything was ordered or arranged and would be completed in a couple of weeks. We went back a month later and NOTHING was done! I mean nothing! They had not ordered parts or arranged anything. We got very upset after being told earlier in that week that everything would be completed by our pick up on Saturday. When we picked up on Saturday, they were able to go and pick up a part and fix that in a few hours (steering wheel adjustment) and sort of attempt to fix the A/C and replace the broken lights. The A/C was not fixed at all once we got to where we were staying. Communication was awful throughout the whole thing. No calls. No emails. We would call and email with no returns completed. We also continued to find things wrong that they missed during their "inspection". We gave up on them fixing anything though and will be fixing the remaining items ourselves.

The service was top notch and I just wished that I could have stayed longer. The people who were…read morethere were amazing and thoughtful. I'm sure to go back again

Great service very friendly and knowledgeable and helpful with our purchase with our new motor homeread more