Do not use this company. I was just charged over $300 for a drain clog that was never cleared…read more Apparently the tech found a possible break in the line and didn't tell anyone, i did find out multiple days later when all of the drains in the house started backing up again. This is the second time i have had issues with this company. If you call these guys, be prepared to have another company return to actually complete the job.

Troy did an excellent job on the drains which haven't been cleaned in maybe 25 years. He stayed…read morewithin budget. Don't confuse these folks with AK ARS.

We had an almost 30 year old water heater, a decent leak started so I requested service with our…read moreAmerican Home Shield warranty. They set us up with Harvey's and Mike came out the next day and within 5 minutes said he'd get us set up for a new one. A few days later he came back out and had the new one installed within a couple hours. Fantastic work and quick responses! No cost to us either, highly recommend these guys.

My husband and I found a wet spot on our carpet, that eventually led to finding a significant leak…read more (it's 9 pm at night) the NEXT day we have a service technician out, and he found the problem and resolved it within 3 hours. Had to run to the store for a part, took less than an hour. He was extremely professional, prompt, and even looked at another area when I grew concerned about another area. I was extremely impressed with their communication, kindness, and good, fast work. We definitely recommend this team!! Thank you guys so much!

Overcharged because what I was told would be done was not completed. And after lengthy…read morenegotiations with Alex it was agreed that I would receive a partial refund and never did. Do not recommend at all. Was trying to keep my money with a local, small business by using this company. Don't waste the call. Find another company.

Did not come back to fix the issue and tried to charge a ridiculous amount for "identifying" the…read moreproblem. It's too bad I can not post pictures on here in order to show the repair work they did not fix. I simple pipe replacement under a sink that they left draining into the wall into the lower floor of the building until another company came and property repaired it.

Called for service & had a plumber, Jason before 2 pm. He was cordial, efficient & had the job done…read morein about 1 1/2 hours. He replaced a leaking faucet & preformed some service on another. We are very happy with his work & the price was affordable.

Called Southside Plumbing at 11am and by 12:30, Shawn E was at my house ready to help. He assessed…read morethe whole basement (even putting his head in the drywall to double check plumbing routes), explained by step what our problem was and solutions, and emailed us multiple estimates to find a solution that worked for us. I am so impressed by this company's customer service, knowledge, and compassion. Will be using them for all of our problems going forward.

They more than exceeded the service I thought I would be getting. If you need your main sewer line…read morereplaced, don't call anyone else!

I hired this company to replace the sewer line from my house out to the street. The sewer had…read morebroken and had tree roots in it. I was worried about the driveway as the sewer line went under it.They managed to replace the entire line without tearing up my driveway, saved me a lot of money. I believe they are reasonably priced, and very honest. They are not gonna overcharge you, like some of the other big companies. They did a wonderful job, very professional. The entire job was done in one day. I think they did a good job trying to minimize damage to the yard, for such a big project. I highly recommend this company, to anyone that asks about sewer line trouble.

Mike is absolutely wonderful and kind. We got in touch, but it didn't work out. Had to use someone…read moreelse and they didn't do the job. Mike sent out Wyatt and he was just as kind and friendly as Mike. Based on that I would say he has the best crew!!! Wyatt completed the task with my water heater and also my pressure reducing valve. I feel blessed this Christmas. Will use for all future needs!!!

Smaller team, personal attention - they've been great to work with! They're friendly and responsive…read moreplus quality craftsmanship. Would do business with them again in the future.

One of our water heaters went out. Gretna Plumbing assessed our situation and proposed a solution…read more They installed the new equipment one day later. Their crew was professional and friendly. John pointed out some related issues in our utility room plumbing and fixed a few of them on the spot. I was very impressed with the service, the price was also very competitive. I am usually very critical of service providers, these guys did a very nice job. John is a clear communicator and a straight talker. It was a good experience. It is several weeks post-install and we have zero issues or complaints.

two men came for a straight forward repair on a toilet. installed a defective fill valve had to…read morecome replace and left water all over floor. Replacement was still defective. and is still not working properly. Already charged me $322 for the first install and wanted another $230 for the other piece they thought was now the problem. Suggested I just get a new toilet. Basically charged me $320 and did not fix the problem. ( water swooshing every minute or so). Do NOT call Gretna plumbing.

We had a stubborn floor drain clog in our laundry room, and Royal Rooter was a total lifesaver…read more They answered the phone quickly, scheduled us for the next morning, and they arrived right on time. He was professional, friendly, and explained exactly what was going on with the drain system before getting to work. In under an hour, the drain was cleared and everything was flowing smoothly again. What really stood out was how thorough they were...they even checked other nearby drains to make sure there weren't hidden issues. Fair pricing, no upsell pressure, and excellent service. Highly recommend Brett & the Royal Rooter team if you need a reliable local drain cleaner in Omaha for drain cleaning or emergency backups. Five stars.

I called these guys on a Sunday with my kitchen sink clogged 2 hours before my in-laws were coming…read moreover. They sent Kevin over and he had it taken care of before any family arrived!! Kevin was so kind, he even wore surgical booties while fixing the drain. Couldn't believe how professional, quick and informative Kevin was. Really impressed with the cost as well for a Sunday! I've recommended these guys to all my neighbors.