Me and 2 friends went to early dinner there and the service was appalling. The other times that I have been here were lovely, however after we ordered our mains we were completely ignored. Our waitress didn't even look at us, and we had to ask 3 other staff for service. When we had finished our main course, our plates were not taken away until 25 minutes later, and we had to get the waitresses attention. We then had to get another waitresses attention to order our desserts which took 15 minutes to come, and they were simply ice cream. It then took another 10 minutes to have our desserts cleared away, and still we had to force the waitress to come over. It may have been busy but for our first waitress to completely ignore us after she took our first order is absolutely ridiculous. The fact we had to gain 3 different waitresses attention is unacceptable and disgraceful. They saw us looking around and they should have noticed that we had not been served. I am very disappointed as our Bill's is normally a welcoming place with attentive staff, however tonight was a complete let down. read more