Jason is one of the best, if not THEEE best, he explains all options, is supportive, informative,…read moreand huge assist in the community. His is office is "home" to many and the staff is welcoming to all. I highly recommend stopping by to meet Jason and his team and inquire about the many involvements they have around the community, grab a free coffee on Friday morning, and schedule a review for your policies, you can not go wrong.

I've been working with Melissa on my auto insurance and most recently home insurance and she is…read moreamazing! She is super quick at getting back to me and they have really good affordable rates. Definitely recommend!

I was looking to get life insurance and decided to give Capdeville Insurance Agency a try. The…read morestaff was very friendly and helpful they set me an appointment with the agent Jake. I came to this agency I had been with my previous company many years and never had anytone take the time to explain to me so kindly and so I could understand like Jake did. I have now been with the agency for about 5 years and and feel very confident that I am getting the coverage and help I need and expect from my Agency. I highly recommend giving them a try.

made me wonder if I really had a policy. 5 years no paperwork (requested paper,USPS) I end up…read morehunting her down every year for POI cards. Found a company at half the policy price and they answer the phone.

So, in this time of DMV only seeing people with appointments yet they won't let anyone make new…read moreappointments, what are you supposed to do when you get a car? I am so glad we found Your Way. A quick phone call and everything was going. New insurance, transfer of title, new plates. And here is the SERVICE level you don't see anymore, she picked up my friend at work to help get the ball rolling as I wasn't off work yet to get her to their office. WOW! If you are looking for a new agent or need DMV work done please give them a call.

I went here Friday, April 27, 2019, just before noon, to discuss a potential windshield claim with…read moreLiberty Mutual, my auto insurance company. I have used them for just over a year for both my auto insurance and renter's policies. Stacy R. Kennedy, CISR, is my agent, and she has always been so pleasant and professional when I have dealt with her. The office is located on the second floor of 10345 Professional Circle, which is to the left of the Renown building. Parking was easy,although the lanes were a little tight. They have restrooms on each floor. And from the second floor there is a huge glass window in the front with a spectacular view of the parking lot and mountains. I didn't expect my agent to be in or available, but I thought I would stop by since I was in the area, and their Yelp page had no pics, which made me feel sad. As it turned out, Ashleigh Foster, another agent, was there, and was happy to help me! I signed in first, then waited. She offered me water while she went back to check my policy. She came out and told me for a small windshield claim, it might be better to pay myself. Since it was comprehensive, I would not be surcharged by them for it, but if I decided to shop around and change companies in the future, I would have to disclose I filed a claim. But she also said if it was a larger amount, go ahead and file the claim. I also asked if I had to get an estimate first. Like with collision, they send you to Caliber Collision, which works with Liberty Mutual to give an estimate. They go by that amount for the claim, but you are free to choose your own body shop. So I wondered if it worked the same way with auto glass. Ashleigh said no and that I could go wherever. She recommended I go to Reno Sparks Auto Glass in Sparks to handle it, since she said they provide excellent service, are local, cost less, and even have done her own car, a Subaru. I said I called the national number the day before, and they told me Safelite AutoGlass was Liberty Mutual's preferred partner. But Ashleigh said the national corporation recommends them, but the local agents here know better, due to the reasons mentioned above I also asked her some questions about recalibration of my safety equipment, since when you have your windshield replaced, any safety camera or sonar that is built in need to be checked. My car has a camera between the review mirror and windshield, which monitors the lane lines as part of the lane assist feature in the Toyota Safety Sense (TSS) package. She was unaware of that, and at first thought I was talking about a dashcam, but she told me to ask the window company. They have a nice customer waiting room, with three chairs and a bowl of candy by their window. Strangely, they have a secure window between the customer and desk person, like some banks do. I think it is kind of strange for an insurance agency, since they do not handle money, but maybe they just inherited that when they took over the office.

Did not have a good experience with Liberty Mutual. They are not customer oriented. Difficult to…read morecontact and took months for a decision. Would not recommend.

I feel extremely secure with Will Biddle as a financial advisor. He is respectful, considerate,…read moreextremely knowledgeable, always looking out for me. His help in consolidating my resources has been tremendous. He always contacts me promptly. He has been exactly what we needed at a time of turmoil with another company. His advice to securing a good CPA was awesome. His advice, to have a trust made is exactly what I need now. As the market changes, his advice as to options has always been great. He assisted me in setting up accounts to manage my parents trust, as well as a brothers trust. No easy task, but he's handled it all. He even listened so patiently as I worked through my husband passing and making changes. My husband disagreed with me from the 1990's as to investing, but when our current investment company was really causing issues, a recommendation was to switch to Will Biddle as an advisor. Meeting Will Biddle and listening to him, my husband finally felt this was a perfect parntership and brought him comfort. I am forever thankful for his assistance and his personal contact.

Will has been amazing about educating me and setting me up well for my daughter's 529 plan and my…read moreIRA. He gives awesome and prompt responses, goes above and beyond. He makes you feel like you are his only client when I know he serves many. He is amazing at what he does. You must meet with him!

I highly recommend the Farmers Insurance office of Eric Olivas, and in particular, Ms. Rachael…read moreSchryer. Ms. Schryer is both thoroughly competent and unfailingly resourceful in what I have found to be a sea of insurance-industry indifference, incompetence and bureaucracy. My mother's home and car were insured by a major national company whose name is prioritized in an alphabetical list. Upon her passing, it was utterly impossible to continue home and car coverage through them, despite my being on titles for both. After several phone calls and my satisfying their multiple requests that ended up being irrelevant, I had believed it was simply impossible to continue coverage while I was out of the country. A friend suggested either an insurance broker or a more local company. I am grateful to past reviewers that led me to Rachael Schryer in the office of Eric Olivas. With Ms. Schryer, not only was I able to obtain coverage for my mom's home without issue, but also her car. Unfortunately, I only realized that I filled out the wrong DMV form when I was finally forwarded a notice that the DMV had cancelled the car registration. Based on the DMV website, I would have had to pay over $1000 and wait 45 days before I could get anything straightened out. Ms. Schryer went above and beyond in helping me get the mess straightened out for much less cost and delay by connecting me with a DMV agent who was just as helpful. In closing, I cannot recommend Rachael Schryer in the office of Eric Olivas enough. Insurance is one of those things that you hope is uneventful, but when things go wrong, you want someone exceedingly competent and helpful on your side.

Best service in Reno. Eric and his team are very professional and there when you need them.read more

Patrick is simply amazing. We have been with him for over 12 years.. He is now a insurance broker…read more One year we found a cheaper rate and we went to Patrick and informed him. He got back to us right away. He told us if he couldn't match it he understood if went else where. He did a lot of research and found us a lot better deal with more coverage. We have referred many friends to him and they always call us back and thank us for helping them to save money. He tries to figure out what product will match and fit your needs. He is friendly, knowledgeable, and honest. If he doesn't know something he will tell you. Then he will go research the heck out of it before he gets back to you.

Patrick condon is the worst insurance agent I've ever had. Completely unwilling to help in anyway…read morepossible. Every other insurance agent I've had has helped me with claims, and anything else I need. He has helped with nothing while telling me he's "sorry to hear that" about any complaint that I make. Take your business elsewhere!

Shawna and her staff are awesome. After our homeowners insurance was cancelled by another company…read moreand we could not find coverage, she had our new policy in place the same day I called. She went out of her way and was so efficient. The policy was far better than the cancelled policy I had for 35 years with many more features. This was the best customer service we've ever had and Shawna knows her stuff and is amazing. I highly recommend her Agency.