I have been with Michael since 2018 and have been very satisfied with the speed and efficiency of…read moreworking with both him and Loreece. I highly recommend this business and would still be with them, but we moved to Canada!

I have been trying to get to this review for quite some time now as I had left Michael Daniel a…read morelong time ago and am now with a different insurance company. Without going into all of the details, my account was transferred to Michael Daniel from a different Farmers office that was closing. I was told by the transferring agent/office that Michael Daniel would be calling me to introduce himself and establish the relationship. I was also, sent a mailer from Michael Daniel stating the same thing. Never got a call. I stuck with them for a little while longer until I found a reputable agency/office that offered competitive rate. When I called to cancel, I wanted to be 100 % sure that we were all squared up and made my last payment and what I though was my final balance. Many months later while getting ready to apply for a home my loan officer brought my attention that there was a collection department trying to collect funds on an account through Farmers. After calling Farmers, they told me that I did in fact still have a balance (which I was unaware of), and that they had sent a letter to my home. I let them know that I had moved and that I had not received a letter and would have been happy to pay if I had known. I asked why they didn't call me (they have my phone number), or email me (they sent me marketing every week), and it all could have been taken care of right away. They told me that they didn't handle final payments like that, and that they only sent snail mail. Nonetheless, I quickly took care of the small balance and was happy that I had moved on.

American Family Insurance - Jason Candler & Associates LLC…read more After selling my home I contacted Jason Candler to cancel my homeowners policy. I did not realize that I would be receiving a refund check on this policy. When the refund check was issued it was issued in my name as well as my ex-husband's name. I have had an issue getting the check reissued in my name only and when I reached out to Jason Candler's office they were not willing to assist me in any way. Thankfully with the additional information that I provided to the American Family CSR the Second Level Support Team reconsidered and reissued the check in my name only. Had Jason or any member of his team taken the time to listen to me or be a bit friendlier and tried to help a former client I wouldn't be writing this review on YELP! Happy Holidays to you and your team Jason!

If you want personalized customer service above and beyond Pat and his team are it! Thank you guys…read morefor all that you do.

I have had my auto and home insurance with him for over 20 years and love this guy and the company!…read moreThanks for all you and State Farm do.

We have received phenomenal care from Jerry and all of the staff in his office. They are not only…read morekind, caring and attentive but they also provide excellent service. They always pick up the phone and respond within 24 hours to emails. We have many insurance policies with him and are so grateful that we have him as our insurance agent. We would highly recommend him to anyone looking for an insurance agency in Reno.

The girls name was Briana who helped. She was the only one accepting calls even though it said all…read morethe Allstate branches were open. She was So Helpful. I was able to rest easy.

Brian is very professional and knowledgeable. Superior customer service. Highly recommend!read more

I've not had ANY issues with this place. I've gotten 3 payday loans from them, with all payments…read morebeing automatically deducted from my account each payday.....completely hassle free, which I like. A bit high in interest, but that's to be expected with a payday loan.

This place has horrible Customer service & God Forbid you lose your job or get hurt cause they just…read moredo not have any compassion & they will take your car and rub it in your face when they take your car like they did to me and my girlfriend. They do not care about what is happening in your life, you either pay when they say pay or you will have your car taken. I tried to stay in contact and let them know what was going on but it didn't matter if I didn't have money for them they were rude and just took our car and then said we still owed the loan we signed up for!? Outrageous! So they take our car and they still we still the complete loan & our car!? Beware our state does not regulate these Title Loan company's they can charge any mount of fees that they desire.

Don't use them anymore. Period…read more They changed their systems so that if you make a mistake with getting money, they can't fix it. Because they have a "new system". Their managers can't override it. I just spoke with a manager and confirmed this. The problem I have is that I deleted the ACH part of my account to get funds delivered to my debit card. Should be the same thing, right? It's not. Their system decided to use ACH (did I not mention I had already deleted it) so I can't get my funds until Tuesday. There is nothing you can do at this point because of their "system". Move on friends. There are a lot more places to get payday loans.

I love this place and the people. I've been doing business with them for 16 years. They are amazing…read morepeople. A lot have gotten their own stores and moved on. They are super nice and all are professional. You cash your checks, get loans and/ or get money orders they want your return business. Any business gets all your money orders at no costs. It's a benefit for being a loyal customer. They usually work with you for all repeat customers. I do and have always done repeat business. They are always awesome with keeping great records. Always greet you as you walk into their office. Cheerful Assist you in getting the best possible loan they can. They are the most reliable and trustworthy lenders in the area. Andrianna F. who has been with the company since 2014 and is the manger at this store. She's the nicest person. Who knows what customer service is all about. Stop by and see if they can help you. Their entire staff is Awesome and friendly.

Elise is the best! I can assure you, you will be insured and taken care of. Insurance can be…read morefrustrating with so many options and fees I dont know where to start. She helped me with the best policy for my situation at an affordable rate within my budget. She gets down to the numbers and we dont waste eachothers time. Which I find rewarding because the less I worry about my insurance policy the better. Its always a welcoming sight when I arrive to make my renewals, im greeted with a welcoming smile and she has been my go to agent for almost a year now . I even recommended her to my family and friends. And I highly recommend her to anyone who's like me that gets frustrated with insurance, to come in and leave knowing you are in good hands.

I am extremely disappointed with my experience working with Roberto Castillo as a mortgage advisor…read more Throughout the loan process, I felt that our loan was not treated as a priority and that communication was lacking when timely updates were critical. One of the most frustrating issues involved the appraisal. We were led to believe that the appraisal had been scheduled, only to later discover that it had not been handled as expected. This caused unnecessary confusion and delays during an already stressful process. As a result of these issues, our closing date had to be extended, creating significant inconvenience and uncertainty for our family. Purchasing a home is one of the most important financial transactions most people will make, and I expected a much higher level of professionalism, transparency, and follow-through. Based on my experience, I would not recommend Roberto Castillo to anyone looking for a mortgage advisor who is proactive, communicative, and committed to keeping a loan transaction on schedule.

This branch has outstanding people, super friendly & willing to go the extra mile. Shout out to…read morePaula & Cortney. They offer every banking service you need! So convenient too.