I would not give Ecel&Y any rating!!!…read more Been with them for over 20 Years. ( Lundgren and Young) These past few years, under new management, being told the insurance company we were with they lost the account or don't deal with them any more. Quotes were way higher with their new choices by hundreds of $$$$$. Getting notified by different brokers, whom I reach out too and than told they don't deal with my policy!! (over 5 in two years). This last two brokers were the worse. (2025 Sept) I was given notice about new policy in August and that they were not dealing with Aviva. Ok! respond with let me know whom you are considering and we can make an appointment. No Response!! No new policy was sent?? Than a day after our policy expires, get a generic response that our policy has lapse and if we wanted to continue with Excel &Y to give them a call?? So currently looking else where for a policy!!

Worst service ever since they changed to Excel & Y. I was with them for 20 years and am now…read moreswitching to a different broker because of such terrible service. Do not expect a call back if you leave a message. Do not expect the individuals to send you the required documents you need and if you do, they will all be password locked. Any changes made to your account have to go through a general email box and nothing says safety like changing your banking info with a general mailbox!

I have my insurance here and have always received a quick response to my questions and a thorough…read morereview of my policy. Thanks!!

From the owner: Krywolt Insurance's team of experienced and educated brokers specialize in insurance products for…read morebusiness as well as auto insurance and home insurance for high net worth individuals and business owners. Krywolt Insurance works for their customers by comparing and researching all insurance companies to find the best coverage and rate to suit their clients' needs. Exceptional service includes answers to the most difficult questions, prompt claims service and ongoing reviews. Business insurance specialties include rental and vacation home owners insurance, retail insurance, manufacturing insurance, realty insurance, professionals insurance, contractors insurance, IT insurance and more.

Called Anita Ip for a car insurance quote. Representative was unhelpful and misleading. I was clear…read moreI wouldn't authorize a soft credit check, and understood the estimate might not reflect the final price. Despite this, the advisor claimed they couldn't provide ANY numbers without my consent, which was clearly untrue. Poor service, wouldn't recommend.

EXCELLENT SERVICE!!! They have gone above and beyond to…read moreaccommodate my needs. THANK YOU!!

After a nightmare dealing with TD for an insurance claim on my home I decided this bank got enough…read moreof my money for the many years I have used them and wanted to go old school and find home and auto insurance through a traditional channel. We actually got referred to this broker by a friend of my husbands who works at the Fish Creek Nissan dealership who uses this broker for their car sales. I love it when I get someone on the phone right away, like a human without the robo menu is a bonus for me, so they started off right. The receptionist was super nice, listened to my concerns and gave me some feedback and was a total professional, she transferred me to a broker in the office and he was incredibly knowledgeable and extremely pleasant to deal with and obviously knew the industry very well. He took some info and started an application for me and said he would get back to me by the end of the day and if he got busy he would have his assistant get back to me. Bonus points, a pretty solid human receptionist and assistant who would actually talk to me by the end of the day...ok, ok, I see you. By the end of the day I not only got a call back, the insurance was quoted LESS than what I was paying with TD and decided to add my car to get a better rate. I didn't even have to go in to the office, everything was done though phone and email and a pink card was emailed to me shortly afterwards. If I had to pay more, I would still use this office; its small but in a good way and I found out they also have an office in Edmonton. They remember you when you call, and send you emails keeping you informed-always a good sign and tells me they run a tight ship. I will never go through a bank again, it took over 6 months to settle a minor claim, but its my own fault for not shopping around, banks are in the business of making money not selling insurance so lesson learned. Kudos on being the small guys who still understand what customer service is, I will be referring friends and family here.

From the owner: Since 2010 Maple Insurance has been serving Alberta with unprecedented customer service and…read morehassle-free insurance policies for home, auto, and business.

HORRIBLE SERVICE…read more Made a home insurance quote request online and specifically asked for this office to contact me/create the quote. No one returned my call...nearly a week later I called them directly and asked if they ever received my request/some request of it and after having to repeat myself, the guy just hung up on me! Clearly customer service does not exist here and explains why they aren't acting on their on-line leads.

Since my review on my recent experience with Bow Valley Insurance, I was contacted by Daryn H, NB…read moreManager. Daryn was genuinely concerned we had a good conversation and I felt better after we talked. I accepted Daryn's apology, he also send me a complementary Fuel Card that was a bonus. Thank you for acknowledging me and my review, If in the future I find myself in search of a new broker I will absolutely reconsider Bow Valley Insurance. Thanks for making it right CH

Beneficial Insurance are fucking crooks. Don't ever go through them for your insurance. They'll lie…read moreto you, say they're help, then turn around and raise your premiums on shit you DONT EVEN NEED THE COVERAGE FOR.

Been dealing with these guys for years. Same goes for several family members and friends. Usually…read moredeal with Gary, but they are all professionals and courteous whether you are dealing with front desk or their agents.

This guys are so professional and efficient, especially Tom, it is very impressive…read more Totally recommended!

From the owner: Protect your investments and get peace of mind by calling the insurance experts at Builder's…read moreInsurance Group Inc. Proudly serving Calgary and area, we are your reliable source for auto insurance, boat insurance, life insurance, commercial insurance and home insurance. For more information, call us or visit our office today. There's plenty of free parking available.

6 months of waiting for TD Insurance to start repairs, and nothing moved. We fired them and…read morerepairs were done in 2 weeks. TD is Totally Useless

My insurance on our house went from 277 a month to 583 a month in 2 years. They were very good when…read morewe had house repairs done last year, but the increase in premiums ignore the $100,000 + we've paid to them since we bought houses for the first time.

Thank you Sylvain and your team for your professional and friendly service…read more Very helpful and have always there when you need them. I was in the market for a vehicle so I got in touch with them for a quote. Sylvain suggested to do financing with State Farm (which I had no idea they did, by the way) and perhaps he could get me a better rate than what was offered at the dealership and lo and behold, Sylvain was able to save me money on financing charges on my new car and I had the ability to choose my financing term. I know exactly how much I'm paying for and for how long, everything was out in the open. Good to know that I wasn't getting ripped off or bombarded with unnecessary charges/fees. No hidden fees, no funny business, just great service and competitive rates! The whole application process was quick and easy and I was able to get into my car within a matter of days! I've very happy with the decision I made in using State Farm for my vehicle loan. Thanks Sylvain for suggesting it. I would definitely recommend Sylvain to my friends and family for any insurance needs in Calgary! Thanks again!

From the owner: Call us to discuss your protection plan. We protect our clients in many ways such as accidents,…read morefires, premature death and even cancer. One Albertan is killed on our roads everyday.