great customer service all around and staff that care! I would recommend them to my friends and…read morefamily. Thank you.

From the owner: Home, tenant, car, pet, travel or life insurance, Visit our website today to get a free quote!…read more Every penny saved counts, why not save on insurance!

You can kinda see it from Deerfoot Trail looking east. With…read moreall the traffic, it's kinda hard getting to this pet supply place if coming from the east. The store is quite big with great selection of exotic creatures, if that's your thing. We came for dog food and a new toy for my dog that will always be my puppy. Had a great selection and we found the dog food we wanted, and a toy my puppy just loves. If you can't find what you looking for your pet this place may have it!! So many unique pet needs for any reptile, fish, rodent, birds, cat, dog needs. I was so lost at looking, watching mesmerized by the creatures. I totally forgot to take pictures!!! -park is okay -clean and very well taken care of -staff friendly and very knowledgeable Had a wonderful time just looking.

The store and the floor staff and the products are great …read more..... The prices .... meh! Not great but OK. The only REAL problem with the entire store is the checkout and the till staff when you want to GIVE THEM YOUR MONEY !! You can go there at peak times with the entire line full or be the only one in the store and have to wait, every , single, time. I've been there and waited while the person on desk #1 will eventually wander back over to it after having a lovely chat with the girl on #3. I was there on Dec 11 and dropped a couple of hundred on dog food and that's how it happened! You will actually feel your life ebbing away and slipping closer to death waiting in that line, its THAT bad. (grin) I don't know if its their system, or the staff training, or the steps in the checkout process, or what, but the waiting in that bloody line is beyond ridiculous. Maybe its deliberate because of all the impulse purchase stuff they have CRAMMED in to the check out aisle. ...... it sure feels that way.

Pet Planet is almost the same as your run of the mill chain pet store, but with a few personal…read moretouches of their own. It has all the food and toys of the large chains, similar friendly, knowledgeable staff, and the same smell that you'll find in other pet stores. The thing I like about Pet Planet is that, since it's smaller, the staff actually remembers you... or your pet. I've seen plenty of people bring their dogs with them to this store, something I've never seen anywhere else. It's pretty neat because when I go in I get to pet and play with doggies that aren't mine. I've never seen any cats in there, but who brings their cat with them places? They offer many different services for your furry creatures such as day spa, grooming, training and day care. Since they have something that would suit almost anyone with a pet, it's like your own personal pet store. Pet Planet actually makes it a point to make sure you are educated about your pet. They offer plenty of information for new pet owners, or people just looking to further their knowledge. I'd rather go to a pet store where I feel the people truly care about my animal and what's best for it. Pet Planet definitely gives me that impression, which is why I'll always go to them first for all my pet needs and questions. This place really is the cat's meow!

LOVE! Super friendly staff. Always remember me and seem to have more knowledge than my vet…read more Also you can earn points on purchases that can add up to money off in the store.

Really sucks that the only place you can buy Artisan raw in Kelowna is at tailblazers‍ I like to…read moreshop at locally owned and operated businesses in Kelowna like Social Pets, guess I won't be feeding my dog Artisan Raw

From the owner: High quality Raw dog food. No supplementation necessary. 4…read moreoz individually frozen pucks. Easy to measure, no mess. 18 lb case to fit in your freezer.

We started going to Pet Planet in Crowfoot when it was the only place that consistently had the dog…read morefood that we wanted to get. It has become the only place we go, even versus the bigger pet stores. They take pride in not selling raw hide chews, from what I have seen, only higher grade pet foods, and good quality toys and accessories. The staff is always extremely friendly and helpful. They sell smoked dog bones, which our dog is a huge fan of, We can't open a paper bag in the house without him coming running thinking we are taking a bone out for him. Great store and staff!

Great selection of healthy dog food/raw options/treats/bones…read more. Awesome staff . They even often open a new bag of treats for my treat snob dog if he doesn't like what they're offering that day lol . Every time we walk by , even when they're closed he tries to go to the door to go say hi .

The best pet store in the Marda Loop area. Everyone here is super helpful and knowledgeable, and…read morethey're especially patient in educating you on the best food for your pet.

I stop here a couple times a month to stock up on rabbit supplies - I usually have to go back more…read morethan once as they're often sold out of rabbit food and Timothy Hay - I imagine they don't order huge amounts of rabbit stuff, as rabbits aren't as popular as dogs/cats. (even though rabbits are way better than dogs/cats...) Anywhoo - when they DO have what I need, the prices are fair and the service is great. if they were to start carrying more brands of rabbit / small animal products, (Oxbow brand, etc) they'd get 5 stars!

I've been shopping here for over 2 years and have always had a great experience. Knowledgeable…read morestaff, always willing to lend a hand. I've never used their grooming services but they do have a great selection of products and their rewards program (buy certain # of bags get one free) has earned me a couple free bags of food which is nice. I will definitely be back again, highly recommended.