I very rarely write reviews and actually make it a policy not to do so but Pam Lemos has…read moreconsistently gone over and above that I felt it was warranted on this occasion. I manage properties in the UK and one in Florida the difference in service from Pam is truly night and day - thank you for all your support and world class service

Kellar always responds quickly to any situation that may arise. Every contractor they send to…read morehandle an issue has always been very experienced and professional. I would recommend Kellar to anyone.

Avoid like the plague! If the Owner's really knew what these incompetent people were doing with…read moretheir properties, they'd be out of business today. Unprofessional and incapable, you've been warned!

Terrible rental department. Talk to you crazy, rude, they don't give a damn. Reception is nice.read more

been trying to look at a property, they keep sending lock box code that doesn't work and nobody…read moreassisting

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

Karen, along with her husband Mark, helped sell our home in Fleming Island, FL in 8 days in…read moreslightly below asking price. They handled the transaction in the most professional manner and my wife and I couldn't be more delighted with the results. The new owners asked for a 30-day close and Karen and Mark provided expert and timely guidance throughout the entire process, keeping us informed of scheduling and timely execution of critical events. Strongly recommend their services if in need of real estate services in the Clay County area.

From the owner: Karen Swinson's real estate business is serious about Customer service ,honesty and…read morecommunication.Our homes sell quickly at almost full price. We service Jacksonville, Orange Park, Middleburg, Green Cove Springs all waterfront and the beaches. Try us,you will love us.

Unfortunately, from our experience, we were left unsatisfied from too many over-promises and…read moreunder-deliveries. Already feeling like the agents were not completely listening to their customer's basic requests or concerns, we also felt like we had to help them stay on top of things, as their communications were seriously lacking at times. Surprisingly, even management seemed more one-sided in talking about how much money agents brought to the company, rather than being more concerned about how the customer was being handled and feeling undervalued at times. All in all, we are just hoping that the overall company's interest will be more tuned in and attentive to 'every' customers needs.

Horrible company to work with especially Brittany Castro. Could never get ahold of her by phone or…read moreemail. Tried to call higher up in the company, they are not any better. They never returned my phone calls as I left serval messages. If you would like to work with a rental company Cold well banker is not the company to go with.

I moved into one of their properties the middle of November 2022, with them acknowledging there…read morewere things that still needed to be done. Well, 8 months later and nothing has been done. Now I get notice they are going to charge $4.00 a month to my card for me to pay my rent. I am 72 years old, in poor health, live alone, do not drive due to progessive blindness but yet they want me to go get a cashiers check and take it to their office on Blanding....BLANDING, the worst road to travel on any time of the day or night. I have sent two note to the office and no response from them. I guess they will have to come take me to the bank for me to get my rent money, then take me back home. Really River Oak Realty....be respectful to me your tenant that does't complain about things that you were to fix when I moved in.

I really appreciate all the reviews posted. I'm moving to the Jacksonville area next month and…read morecontacted this company for a rental. After reading all the negative experiences, I've decided not to go with this company. Companies need to realize that good business practices matter and customers do have a voice. I just feel sorry for the owners who are losing money by not having their homes rented.

I have bought 5 properties and sold 2 since moving to Ponte Vedra Beach, Florida. Each time I have…read moreworked with Suzy Evans of Davidson Realty. Suzy develops such a wonderful professional relationship with her clients that reassures you she is working with you to get the best deal in real estate. I trust her 1000% to get the deal done and done well. She pays attention to all the details and responds to you at all hours of the day. If there is a problem, she is first to roll up her sleeves and find the solution. I have developed a rental property business with Suzy by my side. She navigates me through the ups and downs of real estate calmly and confidently. Her professional discretion is always appreciated. I can recommend Suzy and Davidson Realty with confidence.

Brian Martin is an exceptionally profession real estate agent and I appreciate all the hard work he…read moreput into finding the right home for us. He was available when we needed him and he always had good advice. I would certainly use him again for any real estate transaction in Jacksonville. I recommend him highly.

ABSOLUTELY THE BEST!!! Dee-Dee Robinson made our home buying experience from start to finish…read moreAMAZING. She was there every step of the way and provided invaluable inputs during the decision making process. She was very attentive and listened to our needs. In fact, we often joked that the entire process felt like we had a family member with us. Dee-Dee Robinson is our Realtor for LIFE. Thank you so much for finding us an amazing home and neighborhood.

From the owner: Real Estate Brokerage Servicing Duval, Clay, St Johns, and Nassau Counties.read more

I give Russ a 10/10 for entertaining storytelling but only a 4/10 for property management. My home…read morehad been left with a strong smell of cigarette smoke and hundred of dollars was taken out of my rent payment for smoke remediation instead of taken out of the tenants security deposit. Russ wasn't able to smell the smoke so that was frustrating as it felt like I was having to argue with him to even get it remediated. If Russ manages one of your properties I would do the yearly walk through with him to catch the things that are still broken or damaged since those things add up over the years and you'll be left with the bill.

After several months of my rental property being on the market, Russ Coffey continued to persevere…read moreand found a willing and able buyer. I am thankul for Russ Coffey and the Coffey Group for selling my property.

I have joined the homebuying club for the first time a little later in life than most. Every move…read morewe have done always came with an initial thought of buying, but we always seemed to get spooked away. And who could blame us - it isn't a small committment afterall, along with search after search, finding the right perfect place, the legalese, closing - it is not for the feint of heart. This was to be it. We needed the perfect realtor. There are so many out there. We called and met many - some good, some not so good, but never great. We were about to give up when I got in touch with Chad Harris of Coldwell Banker, Vanguard Realty, Inc. We connected. I can't tell you exactly why, but he listened. What a difference that small detail makes. From then on I'm not going to tell you it wasn't without its stressful moments, but Chad was always there with the right sound and honest advice. It wasn't always what I wanted to hear, but always on point. It is so important to make decisions based on the honest facts, along with the unbiased professional opinion when asked. This cannot be overstated. We found a home that matched every one of our wants and needs - the One! so-to-speak. I called him, long-distance, and on a Sunday no doubt. He made it happen. From offer to close it was about 4-5 weeks. A few stressful moments, but overall relatively smooth and we are extremely happy. I would like to tell you that our experience is typical in homebuying, regardless, there is no way it would have went the way it did without Chad Harris. He has truly raised the standard for what a home buying venture should be, talked me down when I needed it, the advice, the guidance, the professionalism, there is nobody I would trust more in buying or selling a home. Truly the hardest working person in real estate. Excited beyond words to begin our new chapter.

Chadwick is great. His enthusiasm is contagious and his hardwork shows through with the end…read moreresults. If you are thinking of selling your house go with this guy. He helped my sister and I get top dollar for our childhood home that we had inherited from out father. He met with us and explain our options and what we needed to do to the property to get what it was worth. It took no time at all to get a bid and sell the home. Thanks Chad for making what could have been a sad experience (selling our childhood home) into an extremely happy and exciting one.