Bad attitude. Poor Quality of work. They won't stand behind their installs. Just blame the parts read more

Best shop in Salt Lake City! Traveling all the way from California to Utah our BMW diesel exhaust fluid alert light started to blink. Needing a same day service, these guys were able to help us when no one else could. The job was done in about 1.5 hrs. Fair price. Efficient service. Alex, the shop owner was very personable. Thank you again for helping us out! You guys are the best!!!! If you have a German car - you must use this shop. They go above and beyond. read more

Alex is great. He is flexible with his schedule, always accurate with the return of your car, and very technically sound. I wouldn't take my car to anyone else. If your car is new, old, or unique he gets the job done and is honest/straight shooter. read more

Out of business. No answer on phone. No one at office. Not sure if Alex has another shop or not. Over several years had excellent service and repairs were done perfectly. read more

Most honest and knowledgeable mechanic you will meet. I was borrowing my sisters car and brought it in here. It was very clear that he knew what he was doing and wasn't interested in over charging. Plus when I called around to different shops, he had the best price. read more

BEWARE, BEWARE! I took my E60 535xi (78k miles) to Aleks at Bimmer Motor Werks because of the many glowing reviews here. It seemed that they are very knowledgeable and have a strong following. My car usually ran great, but I was starting to get a periodic amber 1/2 engine light, which would put the car into "reduced power" mode until it was turned off (then it reset). When Aleks called me after looking at the car, he told me that the waste gates had failed and the only fix was to replace both turbos at a cost of $5900. Since the problem was intermittent, and there was no waste gate rattle, that seemed like an extreme solution. There were a few other maintenance items he suggested, but he indicated that it would be foolish to do those without replacing the turbos. When I expressed surprise about the extent and cost of the repairs, Aleks became rude and reminded me that he is the expert, a told me that maybe I should not be a BMW owner. I paid the diagnostic fee, and took the car home. I then took the car to another shop for a second opinion. I was told that at 78k miles, the most likely problem was a failed boost solenoid or leaking vacuum lines. A short test indicated that vacuum lines were good, but one of the solenoids was not opening every time, explaining why the problem was intermittent. Cost of Repair: $250 vs $5900 at Bimmer Motor Werks. $75 for each solenoid (I replaced both for $150), and less than an hour in labor. I contacted Aleks and told him that the problem was just a solenoid. He became angry and said that the turbos are going to fail sometime and then I will have to replace them in "a day, a week or a month". It has now been running perfectly for 2 months. I suppose that if I keep the car forever, I will eventually have to replace almost everything. However, I think I would rather wait until the parts actually wear out!!! read more

I was referred to Bimmer Motor Works by another local BMW specialty shop. My vehicle had been evaluated at another shop with a good reputation in another state. I was just cautioned to save up for new catalytic converters. The details provided by Bimmer Motor Works were very specific and the estimate was a good value for the work. This shop does use genuine BMW parts which will cost a bit more. Three months out and still no emissions warning lights. Without the repairs I believe I would have lost my catalytic converters pretty soon. I definitely recommend this shop. One more thing. I was told the radiator neck blew during the after work test drive. It was unlikely to be damaged during the repairs that were being performed and I was ready to pay to replace it. However, the shop owner insisted on replacing it at their expense. For me, it all started with a referral from another shop and that is as close to golden as you can get. read more

BEWARE! This shop charges out the ass and can only use BMW dealer parts. Took my 1988 BMW 5 series in to Bimmer Motor Werks a couple weeks ago for a battery drain problem and an AC diagnostics. Aleks told me an AC conversion was $4000 and that r-12 was illegal. The next day i found another shop that was happily willing to take my car and work on the air conditioning, for $300... I had also asked him to look at my idling problem and he basically just told me to drive it until it breaks. My car sat in their lot for days until i had to call. They showed me or my car any care, love or time at all. I will NOT be returning. read more

My M coupe was brought to Alex by Mo at Guchon Imports. Alex was extremely thorough in making sure it was solid. He highlighted items needing attention and brought the car back to a healthy state! He is a solid mechanic and the best alternative to the dealer. Don't hesitate to let him trouble shoot complex or simple issues. He understands bmws in and out. read more

Bimmer Motor Werks - Auto Repair Near Me - Salt Lake City, Utah

I've taken both my E30 and E46 to Bimmer Motor Werks for a few years now. Aleks is always upfront and honest with me regarding my cars. He will have someone call and explain what is going on and what it would cost to repair the problem before any work is done. He has provided some very good insight and knows the BMW brand well. One great thing about the way Aleks operates is he tells you the list of repairs you need and what priority each repair should take. It is not uncommon for him to tell me, "let's keep an eye on this and then address it when it really needs to be taken care of. This other item though should be replaced as soon as possible." He is 100% honest. He always uses authentic BMW parts for his repairs/replacements. I've been to a few independent BMW mechanics and the dealer and I'll always call Aleks first now if it's something I can't do myself. I wouldn't hesitate to recommend his shop to anyone with a BMW or MINI. read more

I took my e92 335xi there for the 4 oil changes (as recommended 7000 miles per oil change) and coolant flush. Alek has great knowledge about BMW, and his mechanics were very skilful. after each oil change, he usually perform a free inspection and give some feedbacks about the car, and recommend what needs to be done next time and what need to be aware of. I highly recommend Bimmers to bring their cars to his shop. thumb up for this Bimmer indy shop! read more

We had transmission problems with our 2007 X3 (E83) while on vacation driving from Canada to Arizona. Timing was obviously an issue for us, but Aleks was great at getting the car in and diagnosing the problem early. The results were certainly not good, but Aleks explained everything clearly and let us know what our options were. What the repairs could cost (worst case scenario) and might cost (best case scenario). He was open and upfront with everything. Given the time it was going to take to get repaired, we ended up leaving the car there to get fixed so we could continue our vacation. Unfortunately, that was not the end of the problems, but it was through no fault of Aleks'. The parts supplier routed the parts incorrectly, so they didn't get to Aleks in time for us to meet our timeline to get back home. Aleks then went out of his way again to re-source parts and expedite shipping of the parts to him (at his own cost, no less!), and then worked long hours over the weekend to finally get our car fixed. Having a breakdown is never ideal, but Aleks made the process as painless as possible and certainly went well beyond what any mechanic has ever done for my wife and I in the past. Back in Canada, months after the repairs with Aleks, I had an unrelated issue that the mechanics here seemed to be guessing at. I called Aleks again, out of desperation, and he listened to the issues and offered his advice on what the problem was. We had it repaired locally (I couldn't drive the 1100 miles to him, unfortunately!) and it was fixed. read more

I own a 2011 MINI Cooper S. I took it into the dealership and after a quick diagnosis they told me I needed a new engine ($12,106 out the door.) I had initially taken to the dealership due to an overheating issue. The dealership said that I had warped the heads and it wasn't getting any compression. I was shocked. I called Bimmer Motor Werks and talked to Aleks he said he would look at it and let me know if I really needed a new engine or not. If it really was a blown engine he wouldn't charge me anything to verify the dealership diagnostic. I dropped off my MINI and within 2 hours had verified that I didn't need a new engine, but that I did need a new thermostat assembly, new water pipe, and coolant expansion tank. Everything out the door was less than 1/10th of what the dealership wanted to charge me for a whole new engine. Aleks explained everything to me about the situation and work that he was doing. He did recommend some other items that I may want to keep my eye on, what to watch for as far as other parts that are known to fail on MINI's, but he said none of it needed to be done now it was just more for my information. They were quick, friendly and courteous. I had taken my MINI to other repair shops for other maintenance work in the past, and had been referred to the dealership because the shop I was at couldn't read the dealer codes on their equipment. Bimmer Motor Werks had all of the diagnostic equipment on hand and knew exactly what to do. I can't say enough good things about this shop. If any repairs are needed on my car in the future I will take it back to Bimmer Motor Werks. read more

I bought a money pit 1991 3 series. I brought it to Alex to tell me how bad my decision was. He didn't waste my time and as soon as he had looked at the car for 10 minutes came and asked me what the heck I had done! He took me back to the car up on the hoist and went piece by piece showing me how many issues I had. He proved to me the guy that sold me the car had lied through his teeth and told me I had experienced enough pain and he wasn't going to charge me for the inspection. I told him I would pay him and to just write me up a list and prices. He spent time talking with me, verifying everything and handed me the list and I went to pay and he just said no. It's not often you get this type of guy in the car world. Very thankful when I have an experience with someone who respects his business enough to do right by his customers. read more

Called for a quote on water pump replacement for my e70. Instead of giving me a quote he argued with me about my ability to diagnose the failure of the water pump. It seemed very important to him to establish his superior skill and knowledge before answering a simple question. 1. He was wrong about the water pump; 2. his product knowledge in this case was lacking (water pump failure for this model/year/miles is extremely common); and 3. poor customer relations. I never got the quote and I wasn't going to flatbed my e70 80 miles to find out what I already knew. Having already diagnosed the failure following the published procedures in the FSM, I ordered the parts and fixed it myself. read more

I've brought in my 2006 Cooper S in for several repairs, and Aleks is always upfront and detailed in his explanations of what needs to be done and how much it costs. After an inspection, there were a few things he said I could wait to have done and others that needed to be fixed right away. Repairs have been quick, and the parts have been authentic Mini parts. I won't take my Mini anywhere else now. read more

I was a loyal customer to Bimmer for years, they fixed my sunroof on my 2006 X5 3 or 4 years ago. All the sudden I go to put my sunroof down over the summer and it wouldn't go down. I used my sunroof sparingly to say the least, (open and closed it less than 100 times) in that time period. I took it back in to Bimmer and they wouldn't even give me an estimate without paying them a big fee because they knew it would be a big fix. This is no way to treat a customer, I would recommend Precision European and Wofford's European, much better service. read more

Bought 2003 BMW 330 Ci Convertible new. Since moving to SLC, have entrusted my baby to Aleks Zaytsev, Bimmer Motor Werks' owner and master technician. Over more than 50 years I've had may cars serviced -- and I have never before experienced the quality of service, professionalism, and personal consideration. Aleks not only knows everything about my car, he explains everything to me, answers questions, and tells me things I didn't even know I should know! No other BMW service comes close to what you receive at Bimmer! I trust Bimmer completely! Ianna, who schedules appointments, knows what to ask when you call. She knows BMW's as well as any non-technician should be expected to! When you pick up your car, Aleks tell you exactly what was done, and any observations made when he or his technicians worked your car. I will take my car to Bimmer until the wheels fall off! read more

Having owned cars for almost 30 years -- and my 545i for 13 years -- Aleks and his team have provided by far the best repair experience. And given my 545 is a 2004 (first model year of the new style), I have had lots of repair experiences with him! I don't know what Raoul's issue is in his comments--just by the post he makes himself sound like he is much smarter than all of us and probably would have left this post for any mechanic he talked to. But Aleks has always taken the time to understand me and my plans with the car (how much I plan to drive, keep it or sell it, etc) and guided me honestly and truthfully. He has talked me out of doing a handful of repairs with his shop that I otherwise would have been willing to pay for...and on the big/costly ones helped me understand upfront what the costs would be and why. I even had an experience once late on a Friday afternoon after leaving his shop that stranded me on I-80 25 miles from his shop. No questions asked, he sent the tow guy and sent one of his guys to get me home at no charge. Bottom line--in SLC area there are very few BMW pros. Save yourself time and just call Aleks and Ianna first. read more