I was able to book quickly, they arrived on time with in clean, well-kept equipment and made short…read morework of my garage junk haul. The price quoted was well within my budget and was the price charged. I have added them to my iPhone contacvts and they will be my "go-to" for future remodel hauling.

I texted him pictures, he gave an approximate quote. Didn't hear anything for 2 weeks, called, he…read moretexted claiming it went to spam and he was working on his schedule over the weekend and would let me know on Monday. 3 more weeks pass. I called and left messages, texted several more times. I begged to just tell me yes or no so I could move on. Never heard a single thing back. Not a good way to do business.

They delivered it at a reasonable time. Then texted me to see if tomorrow's pick up would work for…read moreme. The dumpster is a perfect size and an amazing price. I just want to say thank you for being such a great business to work with. Also was super easy to rent the dumpster online using their website.

I've been with Lake Area for 18 years. They have always picked up whatever I put out there. I…read morehave always paid whatever they charged. Randomly, out of nowhere, they just stopped picking up the cardboard boxes I put out. When I called to ask, the person that answered got all flustered and said that she didn't know why they picked up before then stopped. She told me that I could bring the cardboard and drop it off for free, but I told her it didn't make sense that it was picked up for 18 years then just stopped. Then she got even more frustrated when I told her to just charge me, that I didn't care as long as they picked up. She then further showed her backside and said that they had new rotations and maybe someone was just doing me a "solid" by picking them up before and now they are getting in trouble for it. Whatever.... this place needs some serious customer service retraining. I am paying customer that called in to offer to pay more and got treated like I was 3rd rate citizen putting out too much garbage and putting square cardboard boxes (broken down) outside the round cans that they don't fit inside. I guess it's time to start looking for a better service. I don't mind paying for better service, if I can find it. Otherwise, I will treat them the same way they just treated me.

I'm so frustrated with the recycling pickup. I have even started emailing the company now and then…read moreto let them know I'm putting it out ahead of time, which I should not have to do because I pay for them to come weekly, but they have only picked up the recycling once since December (it's almost April). I don't put it out often, but I pay full price for them to come every week, and they hardly ever come. I have chronic pain. When they don't pick it up, I have to carry it back to my backyard and then carry it out again and again and again, sometimes for months. I feel like the company is really nice otherwise, but I don't know what to do about the recycling.

After 22 days of not receiving our trash bin I emailed WM to refund my money. I spoke to customer…read moreservice about a week ago and she suggested leaving the trash bags on the curb. I don't want to pick up trash debris from animals. WM used the call back feature, called me back and set me on hold going on 27 minutes now. Extremely dissatisfied. We will be using Lake Area Disposal and Recycling now. I updated to two stars because I was able to finally reach someone at the local office who quickly discontinued service and refunded all our money from the initial start of service 22 days ago. I called the California office 619-596-5100 and they transferred me to the local office. She handled it wonderfully.

A problem with communicating with the office. All their emails were going to my junk mail (ha ha)…read moreso I wasn't getting my bill. I emailed them about this, saying to sign me up for automatic bill pay. I thought it was done, it wasn't. No one contacted me that there was a problem, they just stopped picking up my garbage - that was their genius solution. On their website, there is no phone #. I tried to email them but they keep coming back as "undeliverable". I tried the Chat Lady and in the middle, she said, "Sorry, technical difficulties!!" and cut me off. There's just no way to contact them if there's a problem and they don't contact you, they just let problems fester until they're out of control. For the 2nd time I signed up for automatic bill pay - I hope it "takes" this time. If it doesn't, then the joke's on them. Since it's 98 in the shade, they'll all pass out when they pick it up next week (if they do) and they deserve it.

Once again, JF Hauling has come to our rescue. An unnamed moving company was not able to get our…read more500 pound air hockey table up the stairs. They literally left the table stuck on the stairs, so we were between a rock and a hard place. JF hauling came by the very next day with their crew. They were able to successfully cut the table in five pieces And take it to their truck. They also removed our 400 pound projection TV and our treadmill. As usual, they maintained the highest professionalism and a "can do" spirit During the entire job. They simply are the best, and they again received my highest recommendation!

The guys showed up early to our appointment and were so polite and professional. They removed…read moreseveral large pieces of furniture and smaller items as well. Will definitely recommend them to friends and family!