A first-class gentleman by the name of Scott Barrett just replaced my windshield. He called twice before arriving and was on time. Mr. Barrett was respectful, honest, knowledgeable, and very accommodating. Scott was detail-oriented and did a fantastic job regardless of the weather conditions. This Man is an asset to the company. I will be recommending your company to service our Fleet vehicles from here on out. Scott treats you like family and has a great attitude. Thanks, Andrew read more

Jeremiah and Mark were professional and very knowledgeable. They arrived on time and we are very happy with the quality of the work. I would definitely recommend them and i give them 5 stars. read more

After getting quotes from several local glass people for a mirror replacement for my drum coffee table, Binswanger Glass pulled through with an excellent price and the owner is a super nice person too. I should have gone there first! I highly recommend. They are fair, reliable and have great customer service. read more

Everyone at Binswanger, from the office to the shop, is absolutely excellent! Workmanship, professionalism, courteous! Excellent!!!! We've referred all of our friends, family (even family from Dallas!) and business associates. We appreciate our Galveston local Binswanger team! read more

Oh how I love the! Let me start by saying that these are some of the nicest people I've ever done business with. They are salt of the Earth and just genuinely great folks. On top of all of their accommodations to my needs and time constraints, they are courteous and professional and I will forever give them my business. Buttons! read more

Professional, fast, convenient service! After dealing with other companies for almost a month, Binswanger were able to accomplish in a few days. read more

I cannot remember the last time a company upset me this much. It took them over 2 weeks to send someone out to fix my window. On three occasions during that two week period they told me someone was coming out to my home. No one ever showed up as far as I know. On one of those three occasions they told me someone actually did come out and called my cell (as I had requested), but that I was not home. I work in my home office and there is no way I could miss a phone call- my phone is literally right next to me. Plus, I had no voicemail indicating they called. They finally came out to repair my window today and I called the office to ask if there were any coupons available that I can apply to my bill before the job was done and the lady who picked up said she just gave out her last one. I then said, "considering you've had me waiting more than two weeks to have someone come out don't you think you can apply the coupon to my bill." She then went on a rant that their company is going to start charging people if they aren't home when their guys come out to repair a window (essentially putting me back on the defensive and not helping the situation at all). I can go on, but long story short is that these guys not only treated me poorly, were unprofessional, but they also didn't even have the courtesy to apply a standard coupon to my bill. Galveston is small so I went with these guys because I really didn't have the time to research any other options. They are a large company so I figured their pricing would be fair. I will unlikely use this company again. This is my "buyer beware" warning. read more

Excellent business. Very friendly, fast work, great quality and more reasonably priced than the competition. They went above and beyond the call of duty. If you go anywhere else, you're not getting as good of a deal. Definitely recommend. read more

Binswanger repaired two chips on my windshield. They were efficient, quick, friendly and reasonably priced.

This place made my day. I had a chip on the center of my windshield and I was pretty upset bc I just got a brand new car. I took it in and Justin fixed it in 5 minutes and now it's barely visible. He decided not to charge me so I got this all for free. Loved my experience here and will def be coming back/telling my friends. Thank you! read more

Their initial, service charge is $175, which covers nothing. We called them to fix a shower door. We told them the size of the door, when we ordered the service. They sent one guy out and the door was too big. They then had to send out an extra guy. They had to work on the door a second day because they had to leave the first day. They couldn't fix the second day, because they didn't have the right part and scratched the old hinge. Not to mention they were VERY late to this meeting. They fixed it fine on the 3rd day, but left shards of glass and metal all in the shower and bathroom. They also did not clean the glass. They wore dirty, muddy shoes in the house and didn't clean up after themselves. When I went to pay the owner, Ron Sandlin, he has added $19.99 gas charge, which he never disclosed. He also added a caulk, screws and bolts charge of another approx. $20, which was never disclosed beforehand. I asked if these were charges on every call and he said yes. I explained that we wouldn't have a problem with charges, if he would have disclosed them up front. He was clearly irritated that I questioned these charges. He then said he would take them off, but was going to make notes on my account that they will never do business with me again. I would NEVER do business with this man again. Customer service lost. read more

Best experience ever at Binswanger Glass! We got a chip headed to the island...they got us in and fixed it super fast!!!! Super friendly!!!!!! Highly recommend!!!!!!!!!!! read more

A rock hit my windshield and I had a chip that needed to be filled. The team here was super nice and helpful, especially Justin who filled the chip quickly and professionally. I was in and out in 15 minutes and the work was amazing, it was like there was never a chip there. It looked perfect again. Great local Galveston location and good prices. Thanks so much! read more

Called the Houston number by mistake and got a quote on a shelf. When I called the Galveston number, it was 50% higher. Each location seems to make their own prices. I waited to get the shelf in Houston. I am not afraid to go over that big bridge to by things when a local business gouges on pices. read more

Great people, fantastic work. Good old dump truck dropped gravel in front of us and chipped the windscreen in our new car. Dropped into binswanger glass and they were the most friendly and professional people we've met in a while. And the window is perfect! read more

Everyone was so friendly! (and Dog Friendly!) They accommodated me right away and were very professional. They did an excellent job and saved my motorhome's windshield!! read more

I had a chip in my windshield repaired and was more than pleased with their customer service and repair work. I was in and out in 20 minutes. read more

We called around and got quotes for replacing the windshield in our Jeep. They had the best price so we made an appointment. Super nice people, from the installers, to sales to counter service. They had me in and out in 1 1/2 hours and it looks great. I would recommend to anyone. Buy local. read more

Fixed my cracked windshield in less than 10 mins. Looks great & was cheaper than others I called. Great people, will be going back! Def recommend! read more

Needed a piece of glass FAST for a coffee table my kids broke. Brought in a piece of rope (all I could find) lol. They cut a piece and got it to me while I waited! Fit perfectly! Thank you soooo much!!! read more

They were able to replace my front and back windshields within 24 hours. They even drove me to work and picked me up. They were so nice and just made a really unexpected problem much more manageable and easy to deal with. read more

I don't understand why Binswanger is receiving bad reviews. I am a local Galveston resident and they repair glass counter tops, windows, etc. at my home all the time. I have received nothing but the very best service and pricing. I rate them as one of my best customer experiences in all of Galveston and I use contractors all the time as I have rental property that constantly requires repairs. read more

My glass shopping experience was exactly what I wanted. I called for a quote and possible appointment to have the windshield replaced on my 2006 Nissan Altima. The quote provided was (by my research) a little under what was expected for the job (Nissan windshield, no knock-off brand). And, they had an appointment slot the next morning between 8 and 10, and were willing to give me a ride if I needed one to another spot on the island. I dropped my car off at 8 am and I was driven to work. Around lunch time I was notified that the car was ready, and I had a co-worker drop me off. I paid the amount that was quoted - and I cannot over-estimate how happy I am with the work. The mirror looks like it is fastened on well, the moulding/sealing looks fine around the edges of the windshield, and they transferred the registration sticker from the old windshield to the new one seemingly perfectly. The customer service was pleasant and friendly, the product looks perfect, and the price was more than reasonable - I wouldn't hesitate to recommend their work to friends and co-workers on the island and in the Galveston area. read more

Great place, Great customer service... will go there always... thank you so much.. Had a rock hit my windshield they fixed it in no time.. I have to say it was my lucky day.. read more

I had waited 2 days before arriving to get my glass. The service was funny and they were pleased to serve me. They have great rates to replace any of your needs. I had broken a glass in my house and needed it replaced, thank God I found this location. The staff were excellent. It was a quick stop and go for me. Thank you Guys and Gals that work there!! read more

Bad business. Was quoted $760 and was billed $1,700. This was to have (3) bathroom mirrors replaced. Binswanger said "oops, we forgot to quote labor". Well, that's not my problem. Besides, had a few other estimates that were all around $900 - proving they price gouge their customers. Mgr/owner??? acted like he would make good on the ridiculous invoice, but won't call me back. read more

Worst service ever, had a new windshield installed and a week later it had a huge crack coming from the wiper cowl, took it in and was told it's because the truck is lifted and the windshield can't handle the weight. Wth. After it got replaced a tech stated it must've been installed wrong, so a couple months later I started getting water inside my truck, I looked for a leak everywhere until I found it to be my windshield leaking on driver and passenger sides. I took it back in and showed the same guy I've been dealing with and he stated it must be coming from somewhere else, he kept pointing to other places it may be coming in. After watching him try to find fault everywhere else he finally tested the windshield and sure enough it was not sealed properly on both sides. He finally agreed to replace it but not after the water that was leaking down the pillars ruined a body control module and another module, much less all the water that soaked into the padding on a truck with 22k miles. All my friends, family, and coworkers have chosen to do business elsewhere. read more