We had safety glass installed in my father in law's shower following a major medical event. The technician made helpful suggestions for accessibility. Once the installation was complete, the technician noticed a little detail needed that would improve the quality of the work. He went out of his way to ensure complete satisfaction with the job. We will call Binswanger for all of our future glass needs. read more

THEY NO LONGER DO AUTOMOTIVE WINDSHIELDS Just hoping to save a few people some time! They were very friendly on the phone but I was informed that they sold their auto business to Safelite. read more

"Binswanger is the bees knees!!" - one very satisfied roommate. Personally, I have not experienced going to Binswanger; but the joy and delight in my roommate's face says it all. Now she's not the type to fill out a Yelp review so here I am authoring her story. My roommate happened upon Binswanger by suggestion of her mother (also a satisfied non-yelp reviewer Binswanger customer). Boy! Wasn't she pleasantly surprised when she walked in without an appointment and they offered her a same day appointment along with a new windshield delivered just a few short hours after her initial arrival. Upon check out, her delight grew tenfold when her new windshield cost over $100 less than Safelite's estimate. Overall, Binswanger comes highly recommended. I know she's convinced me to head to Shawnee next time I need to replace my windshield! read more

Alex was a stellar technician! He was prompt professional, and was patient with my little ones admiring his work. Our sliding doors are crystal clear! It improved our home immensely! Competitive pricing on glass replacement, and great service. I highly recommend this company, for your glass needs. read more

They set up an appointment with us knowing the chip in our windshield was on "the left side from inside", but after driving thru morning traffic to get there, I was abruptly told they cannot fix the chip because it's "in the line of sight of the driver"! There were zero apologies, zero nice tone in the receptionists voice, nothing! She just handed me my keys and said "we can't do it". I thought to myself even if they had fixed it, I wouldn't drive back out there next time because she seemed so cold and uncaring...whatever. I'll find someone else. read more

From the first phone call up to my shower installation, the friendliness was evident. When I visited the showroom Gary was knowledgeable and asked great questions to determine what the best options were for me. He kept me posted of all changes and was timely on installation day. They were respectful of my home and time efficient with my installation. I will definitely use them again. read more

I was quoted 4 different prices from the customer service and asked different questions by different reps. Very confusing. I was told they had a new call center. Obviously there are some major hiccups in it. My quote went from $220- $370. The last rep to reach back out to me and it just got too complicated for such a simple windshield replacement. I'd pay more to someone else if i had to because at least i'd know what i was paying. NOT GOOD SERVICE read more

First, I was able to reach a human on the phone. Second, I didn't need to make an appointment for them to look at my windshield to see if it was something they could fix. I was told to just drop in. I did and was greeted immediately upon entering the building. Someone came out within 45 seconds to assess the situation. It was fixed while I waited. This place believes in service to customers. I will come back if I ever need anything glass again. I very much appreciate the way I was treated, but especially being able to reach someone by phone at the location, and didn't need to make an appointment. Thank you, Binswanger! read more

Well informed folks that work here, had a little window chip in my windshield. They took care of me and all the paper work needed. 45 min later I was off. Did notice that you could custom order bout any size of glass or mirror. read more

They did a great job on my windshield replacement. Cheaper than safelight and they came to my work parking lot to perform the work without any extra charge. read more

The two installers were so pleasant and professional! I wish we had more mirrors for them to install.

On November 27, 2017 Jerry Elliott - mobile installer put my daughters windshield in. He was super and very efficient. He seemed to generally care and made sure to show up timely. If I ever need service for glass - this company will be my GO TO! read more

Staff was very friendly and helpful. It was raining on the day of my appointment. They took the time to explain the possible problems with windshield chip repair under wet conditions. They explained how to protect the chipped spot once the windshield dried. It was easy to reschedule. They had my car in and out quickly. They were also able to make a new glass plate for my lamp after seeing only half of the broken plate. When I took home the new plate it fit perfectly. I would definitely use them again. read more

Would like to praise binswanger for their honesty and great customer service. Unlike safelite who gave me the worst customer service ever binswanger has been courteous and professional going above and beyond to ensure customer satisfaction. I highly recommend them and will use their service again if necessary. read more

Have four 8 foot picture window. 1 needed a new piece of glass, 3 needed to be pulled out to replace the sills.New glass install, no issues. The 3 windows that had to be pulled and reinstalled and this is where the problem lies. Logically there are 4 sides to the glass that needs to be recalked. They calked on only 3 sides!!! Talk about the definition of laziness! How do you think that is acceptable and it was the top frame where water would get in. Spent the whole weekend with the house in disarray! Called on Monday. they wanted to schedule for Wednesday. After a lengthy "discussion" they had someone come out in 4 hours. They did an average job...just examine the work before they leave! Oh and when I called to report the problem there was no genuine concern or apology!! read more

I was incredibly impressed with the service I had done. The technician who replaced my car windshield was fast, courteous and very professional. I can see a huge difference in quality in Binswanger's windshield as compared to the previous one I had done. I will definitely use them again! read more

AWFUL! I needed a couple of pieces of glass cut for a baker's rack, so I showed up at 8:00 when they are SUPPOSED to open. The doors were locked, so I waited until around 8:30 and then left. I called later that day and they apologized and said they would be there at 8:00 the next day. I showed up the next day at 8:00 and the doors were locked AGAIN! I didn't even bother calling again, they will never have my business because they apparently don't know how to run a business! read more