I came here to support someone else, not for my own appointment. The facility is quite large and…read morenot a building I had really noticed before, so we were a little unsure about where to turn at first, but we found it without too much trouble. Inside, the space is warm, modern, and welcoming. The staff considering this is an imaging center were pleasant and kind, which made the experience more comfortable. There's also plenty of parking, which is definitely a plus.

Health as many of you know is a key factor especially in older ages. And each year I go here for an…read moreX-Ray. The entire staff is great. And the technicians are the greatest. I highly recommend this place. 5 stars all the way.

I have difficult veins since I have had so many Infusions. This is the only Lab where the people do…read morenot fish. Fishing can be very painful and the employees at the other labs do not listen when you tell them to stop and not to fish. I live in Irondequoit and drive to Webster to have my blood work done for my Oncologist. Strong needs to teach the employees how to draw blood. I recommend the Webster Lab before any others.

The dozens of times I have had a blood draw at various URMC labs have never resulted in a hematoma…read more I willl use the labs on Empire Boulevard, Webster, NY, next time instead of the Barrett Drive lab.

I originally gave them one-star, but Kim called on that Friday and said she'd call me again on…read moreTuesday to get me rescheduled sooner. She did, and I was given an appointment just a week past my original appointment by someone who is going to work through her lunch to squeeze me in. That definitely deserves at least 4 stars. Maybe after the procedure it'll get bummed to five. Original One-Star: I just got a voicemail that this place is canceling my MRI that I've waited 6 weeks for. No reason given...I'm guessing it's a holiday weekend and they don't want to stay. I was told scheduling would be reaching out "momentarily" to reschedule. No one called, so I called them at 4:20pm. I was on hold until 4:30pm when the call rolled to their voicemail telling me they closed at 4:30 and to leave a message. I've never had a facility just decide they didn't want to do a procedure, so they'll reschedule it b/c it's unimportant to them, but not to the patient. I'll be very interested to see how long scheduling tells me I'll have to wait for the next opening when they call in THREE days. Unbelievable!

Service was friendly and relatively fast no…read more the whole facility, though it's a bit rundown compared to their location off River Road. Not as much privacy while waiting for your exam - you're in a small waiting room with many people versus river road where you have your own room your own TV. It's nice and relaxing before you have your procedure.

I recently had weight loss surgery here on the 13th of February. I was in the hospital for 2 days…read moreafter. First let me say I have never had major surgery so I was pretty nervous and scared of the unknown. My surgery lasted about 45mins for the VSG procedure. I woke up pretty out of it and I remember asking "oh did I have the surgery yet?" My mouth was extremely dry. And I was not allowed to have any fluids after the surgery. So the nurse dipped a sponge on a stick in ice water and told me I could bite on the sponge. It sounds like hell...but those little trickles of ice cold water were like heaven! I didn't have any immediate pain waking up because I think the pain meds were still working. After about 30mins of the nurse giving me the sponge soaked water in my mouth, and helping me to cough by applying pressure to my abdomen area to limit the pain. (It was excruciating to cough) I was moved from recovery to my room. There I met one of the first nurses who would take care of me. She was probably the best nurse in the world and I do not exagerate. In fact all the nurses who took care of me post surgery were great. It's why I wanted to write this review. I was in lots of pain from one of the 3 incisions I had from surgery. which I would later come to find out is normal because it's the incision where they pull out a portion of my stomach. I was given Morphine and Dilaudid. Whenever I pressed the call button someone would come and help me. Everyone was caring and compassionate. It can be pretty embarrassing having to have a catheter inserted, or wearing nothing but your gown and having to expose yourself so they can give you shots...this what separates the good nurses from the great nurses...making a patient feel dignified. Which the nurses who cared for me at highland hospital for sure did during my entire stay. 5 stars!

This past Thursday, 8/8/19 I had surgery here at Highland for an "Umbilical Hernia". There was…read moresomething about Highland, it had a peaceful, calm setting. From my pre-examination visit, a couple of phone calls prior to surgery, and on the day of surgery, it was a calm atmosphere. No one likes to go to the hospital if you know what I mean, it's human nature. So when you do go, it's nice to feel comfortable. One thing that impressed me on the day of my surgery, was when my friend dropped me off, I waited at the entrance while he parked,a gentlemen came up and greeted me. He asked if he could help me. He was a volunteer I believe, a nice touch for Highland! Anyways from there we went to registration, I got processed, my friend left. Not long after that, a medical tech came and got me. She took me downstairs to the OR and explained things to me. Then 2 other techs came in and helped me get prepped. They were all super people and wasted no time. Then when my time came up to go in for surgery, there was a delay, ugh!!! My doctor had an emergency which needed his immediate attention. I was held up for about an hour and a half or so. But, all the people of the OR checked on me and made sure I was ok. Then it was my time,they wheeled me in and took care of business. I was on my way home not long after that. In and out the same day. :) My hat goes off to Highland Hospital and the people who took care of me!

I had to have a root canal so needed an endodontist. Dr. Grassi was so nice, always asking if I…read morewas ok during the procedure, explaining what he was doing and showing me my ex-rays and what the problem was. He was kind, efficient and friendly. Staff was also very nice and helpful from the moment I walked in. My root canal was pretty much painless which was great! Would go to ROC Pointe again if needed especially for Dr. Grassi.

I met with Dr. Bunes to take a closer look at the crown my dentist gave me a few years earlier…read more(this practice was recommended to me from my dentist). He was very thorough and knowledgeable. Best of all, I didn't feel rushed. When I made my appointment, the staff was very accommodating answering all my dental questions and providing me with insurance billing codes and fees upfront so there were no surprises. I highly recommend Roc Pointe Endodontics!

Dr. Manos and entire staff are top-notch! Very busy office but always take their time with you and…read moreare incredibly personable and knowledgeable. Exceptional care -would highly recommend.

HORRIBLE experience!!! I made an appointment because my podiatrist retired and I was looking for a…read moredoctor within my area. The podiatrist (can't remember his name, but he was an older Dr.) started clipping my nails and was quite rough and hurtful. 2 toes started bleeding and a young man (Was his name Michael?) came in and bandaged up my toes when the doctor left the room. He was very nice and considerate. He saw the damage that was done. I have never had an experience like this in all the years I have been going to my original podiatrist. I wish I could add a photo of my little toe. I will lose my nail on that toe because of this doctor. it is still VERY PAINFUL. My appointment was back in February. I will try to add a photo on social media to alert people about this place. Be mindful of what doctor you get in this practice. STAY AWAY!!!!.

They gave me excellent care, with patience and explained my problem well…read more Everyone was wonderful starting with the receptionist Monica, the X-Ray tech Concetta and Dr. Briggs. I HIGHLY recommend them. PLUS a - BIG PLUS - they were easy to get ahold of. They also offer Urgent appts. at night.

A couple of years ago I had a knee injury. I was sent to Dr. Finkbeiner's office. From the…read morebeginning to the end, him and his physicians assistant, and their entire staff in that office were great people to deal with. Everyone was always polite and concerned. With an extra special thanks again to his PA, "Meredith Kyle". One thing I would like to add is this. I did everything I was told to do during my healing process. It wasn't a comfortable situation by any means, but,, I healed perfectly without surgery!

Friday afternoon! Recovering from a cold and my ear is getting that clogged up itchy feeling. I'm…read morebetween docs so Urgent Care it is. I chose this one because I was hoping it wouldn't be so crowded being away from Rochester and it wasn't. I checked in - completed my paperwork and was seen in less than an hour. In fact, it took just as long to get my prescription picked up! Hopefully, I don't need them again but would return if I needed too!

Went here for urgent care, receptionist was nice, clean facility…read more Waited there for while but it was worth of wait. I will def come back here when I need to!!