I started donating in January and have never had a bad experience. The staff is friendly and…read morepatient when I asked questions. There are times that are busier than others but I'm able to make appts that work for my schedule. If I have to wait an extra 20 minutes it's no biggie.

The entire staff at BioLife in St. Cloud is Amazing. Kody continually goes above and beyond for…read morethe plasma guests.

As a broke college student, donating plasma is a great way to earn a little extra money while…read morehelping out people in need! BioLife is one of the best plasma donation chains I've seen due to its high payout prices and number of locations across state lines. I've only had good experiences at any BioLife location I've been to, so I truly don't understand the multitude of negative reviews left here. For anyone that hasn't donated plasma before, your first visit will take a couple hours but it won't take that long each time. You will do an initial screening procedure where you answer a questionnaire, undergo a physical exam, take your vitals, etc. During the actual donation process, you will be hooked to a machine via IV where cycles will be run: you alternate between the blood collection phase where you pump your fist while the blood pressure cuff adds some pressure, then the machine will release the cuff while it processes the plasma and returns the blood back to your system. After the plasma is collected, a saline solution runs through the IV and into your body. This process takes anywhere from 20-30 minutes depending on how much plasma you're able to donate. One thing about plasma donation is that the place is kept cold to help with temperature regulation. Every time I donate, I bring a pair of socks to squeeze during the donation process, a sweatshirt, a blanket, and some sort of entertainment like a book or my headphones. While I can't take photos inside the location due to HIPPA violations, the space is well lit and very clean. I've been going to this location for about 4 years and have had nothing but positive experiences. Every single staff member I've interacted with is very kind. Yes, there may be some long wait times and long lines during peak hours, but it's truly manageable. Anyone who has worked in customer service can empathize with the experience of having long lines while you're working as fast as you can; that's just life sometimes! As long as you are understanding and respectful, staff members will treat you the same. Sometimes you may have bad experiences if you have a bad attitude LOL. Overall, I recommend everyone I know to donate plasma. During my first month donating, I made $1,000 and since then I've given a couple hours of my week each week to make some good money quite easily. BioLife has so many locations across the country; I can always find a close location next to my home and my college campus. I will always recommend BioLife to anyone looking to donate plasma!

Majority of the staff as assholes. The nurses especially! They treat you like a fucking junkie due…read moretobthe bruises THEY CAUSE. AND THE PAY.... is horrible for the damage done to my arms and veins. Not to mention the shitty as treatment from most of the staff.

I am so glad we have a Memorial Blood Center Downtown. For a gal like myself who works DT and…read moredoesn't drive, this is super convenient. Like most difficult things in life (going to the dentist, working out, getting a haircut), people are more prone to doing them if they are convenient. Marquette and 7th is centrally located, and accessible by skyway, too! The techs are friendly and professional, and always do a great job. Their new receptionist is really nice, though I miss their old one. Stop in to do a good deed, eat a tasty cookie, and grab some Taco Bell on your way back to the office. Also, have Jen draw your blood - she's the best!

Convenient location and friendly and staff. Everything is clean and the beds are super comfortable…read morewhich is much different than donating in some random place at other blood donation centers. I preferred them because of that and they are more local. Jen did a great job sticking me and if you are taking longer than 15 minutes, they will stop the donation. I was there for less than an hour total for my first donation.

The needle poked through my vein. Blood was running down my arm, I was nauseous and dizzy, I…read morethought I was going to faint. They couldn't give me back my platelets. I was so tired and drained all afternoon. I would give them no stars.

So happy switching here after going to Biolife for so long. I'm usually in an out in a little over…read morean hour when I used to have to wait like 2.5 hours as a regular donor at my old center. I like the pay too cuz instead of dropping u down to the lowest level or taking away ur frequency bonus just cuz you missed one donation, here it depends on how many times you came in the last month. Plus they actually have tvs here

Absolutely love this place!! Top dollar and super clean!! Stellar employees!! Above and beyond…read moreperfect

Worst plasma donation center in Minnesota. Was lured in by them telling me I would receive $100…read morebecause I hadn't donated there since November but if have to do the new donor physical and stuff. Friday I did physical questionnaire, videos and when I did the blood draw my hemocrit was off so I had to come back yesterday(Sunday) came in early to noon appointment and I was last to leave after 4 pm. I was not giving the $100 as promised but only $40. I talked to management and he was unwilling to make things right. 5 hours, actually 8 hours later I get $40