Awesome Leadership,Dedicated Workers.The lines sometimes get frustrating the the hearts and vibes…read moreof the Managers and workers helps keep the focus on the Mission of giving back and saving lives! In a world full of trends of selling, finessing and taking,, it feels good to give a part of ones self to save someone that could be someone else's kid or even our own.

I came here and was given conflicting information. Some of the staff was condescending while the…read moreother half didn't seem to even know what they were doing. Don't waste your time coming here

Over half my visits are very slow moving. Staffing seems to always be an issue here. If they…read moreadjusted their appointment times to coincide with staffing it would help a great deal. Today I had a 7:40 appointment and was still 10th in line in the waiting area when I decided to leave at 9 am. Several others had to leave as well. I have always had good interactions with the staff here but it does get to be a bit much planning over 2+ hours to donate. Luckily the compensation isn't much and doesn't affect me so if I stop donating altogether, it's really no big deal. If you donate here, always be prepared to wait and don't schedule anything else within 3 hours of your appointment.

Seriously BioLife needs to fix these issues. There IS NOT enough staff ever. There is a few new…read moretechs that literally walk like a snail, talks to much and should be home on her couch. Hire better types of qualified techs. They have a job and so do I. Waiting over forty five min to even get in a chair is ridiculous. I am NOT doing it for the money either. Almost every employee here has no respect for the clients here that have a schedule. If they moved faster, stopped talking maybe it would move faster. BioLife you need to hire more people at this location. If employees are over worked then they need to speak up. This location needs help ASAP.

I love donating at the center when I'm not doing the buses. The phlebotomist are always smooth and…read moreprofessional with their work. My only complaint is the app glitching over the years with the issues of logging in. Proud 5+ gallon donar.

They spam me for my O+ blood. Vampires! I receive texts…read moretelling me the bribe of the week, then I click the link to find the nearest bus. The phlebotomists on the bus tend to be highly skilled and maintain good cleanliness of the mobile donation site. Also, you get juice and kosher cookies! Since I am going to donate blood anyhow, today I scored 2 movie tickets. I highly recommend the Big Red Bus.

Beautiful facility, top of the top with the best technology to ensure the blood process at this…read moreplace is safe. Thank you for letting me visit it was amazing.

This place rocks! Friendly, upbeat, professional employees AND you get to save a life while eating…read moresnacks. Not to mention they give you a free gift (ranging from a free movie tix to restaurant gift cards) every time you donate. Definitely give them a try!

My family discovered a treasure with Chena "Chenita" Wattay and Happy Hearts Senior Care. We…read moreextensively researched and interviewed to try to find trustworthy and competent senior care for our Mom, and of course, Mom's approval as well. Mom's medications are complex and difficult to manage, which led to many problems, including depression and ill health. The skill, professionalism and above all, the compassion and individualized care that Chenita has given to our Mom has dramatically improved my Mom's quality of life - and ours! Our Mom is physically active for the first time in years, is happier and so much healthier and truly it is all because of Happy Hearts Senior Care. They help organize (and pick up) medications, drive Mom for day to day tasks, healthier eating, blood pressure checks, drive to and attend doctor's appointments, communicate to Mom and the family what the doctor's say (it's not always very clear what a doctor tells you), walks on the pier with dolphin sightings, companion for special events - whatever Mom needs on any given day, Chenita makes sure she gets it! On a scale of 1-5, they are a 100+. The entire family feels like we not only got a highly qualified and extemely trustworthy RN to assist my Mom, but we all feel the love and genuine care she has shown to my Mom - and for that we are all grateful to have found this treasure! They have indeed made this Senior's Heart Happy! Thank you!!

From the owner: Happy Hearts Senior Care LLC is dedicated to providing quality, individualized senior care…read more Services provided include: Companion Care, Personal Care, Medication Management, Respite Care, Transitional Care and Meal Preparation. We are a family run business who places emphases on quality. empathetic care. We are also licensed and insured. Contact us today to schedule a personalized consultation!

Briana exceptional Totally painless…read moreWonderful patient empathy 2nd time having her do the finger prick n blood donation took 7 min Not my favorite place to visit but she made it a delight Rkkjr

The inside of the Bus needs a good cleaning; baseboards on the floor, grungy & dirty. Gave blood at…read morea sponsored location yesterday. Though there were 3 employees working 4 beds for whole blood donations of one pint, they took REALLY long. My partner came in looking to see if I was alright because it was taking much longer than usual. My technician rubbed my vein site SO hard & SO many times prior to actually poking Me, that it made Me feel nauseated, then It hurt when the needle entered; that's not even necessary. I witnessed one bed across Me where the little squeeze ball shaped like a drop of blood, fell to the floor & bounced around. I pointed it out out loud to the 2 techs working in this Section who seemed oblivious. Then the one Dude, picked it up & placed it. Right back on the side table of the donor who was in that chair. I was grossed out. He didn't even bother to wipe it down; it was gonna be in the next donors hands to squeeze & it had bounced all over the dirty floor. This donation took much longer that the others I've done. The Bus looks grungy & dirty floors & could use a good thorough cleaning. The phlebotomists I've watched & had help Me weren't especially friendly & look tired & over it. I ALWAYS have trouble on their stupid website trying to make appointments. No Staff available to assist on Chat & today I waited on hold for 6 minutes to speak to a live representative, then hung up. My Observations are; their donation bus needs a good cleaning; An employee (Phlebotomist) who picks up off the dirty floor, a fallen squishy ball for donors to use, & casually places it back on the side table tray for that donor chair, WITHOUT WIPING IT DOWN, is a PILAU MOVE. Pilau meaning DIRTY. I had to ask my Plebotomist, to go wipe it clean. I WILL NOT DONATE WITH ONE BLOOD ANYMORE. Customer Service Sucks Employees (phlebotomists) I've dealt with lack friendliness, courtesy, seem tired & unmotivated & this last incident sealed the deal for Me. Can't reach them by phone or chat & the website BITES. Back to Red Cross or, the Hawaii Blood Bank when I'm home. Too Bad for One Blood. Where's the Customer Service here? How can You reach the Administration?!?! They Suck.

Hello I donated today may22 2025 the staff was great I would…read morelike to bring it to the company attention that I noticed that my iron numbers is more precise when the clerks fill the tube with blood instead of 3/4

CSL plasma of pinnelas, has outstanding leadership. The lines may be long , but the hearts and…read moresmiles of the Managers and dedicated workers makes you remember you have lives to save! In a world full of showing what you got, sell, and how to finesse...it's a blessing to be able to GIVE and HELP someone along the way. Thank you all! Been donating since 2007 when it was 20$-35$ weekly..helpless me get pampers, bus passes, and a pack of meat from sav a lot back in the day..I'm not going to lie I have been to a few sheisty facilities that used to get people deferred , hematoma arms, and laugh while you donated..but God always sheds light in the darkness. Stay blessed ..Do right ..Get right!

I would never recommend anyone go this place Horrible The last time I was there the Phlebotomist…read morewas completely incopetent stuck me four times and the last time she was moving the needle around while it was in my arm I finally said I have had enough and walked out after giving no blood Never go to this place

Full disclaimer: I believe in the importance of donating blood on the regular. I have been coming…read moreto this location for many years, any service has always been prompt, courteous, and professional. They accept walk ins as well as by appointment, and have plenty of options including whole blood, platelets, or red blood cells. As if providing life-giving blood wasn't reason enough, they also have some very generous promotions including T-shirts and sometimes movie tickets or a gift card to help incentivize your generosity. I'm A huge fan and am confident you will be too!