Every time I drive the I-5 corridor between Portland and Longview, I try to stop in at Birkenstock Northwest. They are the nicest people. Service is wonderful. Their knowledge of their products is prodigious. Sometimes when I'm looking at shoes, there are so many that I like that I need advice from a salesperson. For people who complain about the price? Birks are expensive. Several times throughout the year they have clearance events. Prices can be pretty dang good! I love this store. read more

Date of visit: May 11, 2026 The signs from the freeway advertise this as a Clearance center but upon arrival, we didn't see anything that was an actual clearance price. The Birkenstocks were definitely regular price and the Hey Dudes were more than I normally see them at DSW, making this a pretty big waste of our time. On the plus side, the staff were very friendly! read more

Callie was super awesome to work with! I came to the store on 2 different occasions cause I'm so indecisive getting my first pair of birks but she was super helpful and knowledgeable. Unfortunately the store didn't have my size but I had a great experience. read more

Change your hours on Apple and Google Maps to reflect your actual business hours if you are randomly going to decide to close your store an hour early for an extended period of time. Maybe consider posting notice on the website as well? This is not hard to do. This location is an out-of-the-way drive for most customers, so to arrive to a closed up shop after an hour of sitting in traffic is incredibly frustrating. What a joke. I will not shop here again. read more

Helpful ladies. Took my mom to find some Birkenstock clogs and they had so many options and birk socks too. They charge the same as REI and I'm sure other Birkenstock retailers. read more

Long time loyal customer first time review. It's a pleasure shopping here !! Family friendly attentive service, QUALITY shoe wear, great selection (size 14 guy here, no one ever has my size) Long time loyal Birkenstock wearer, I just walked out in a new pair of Twisted brand cowboy boots. I think these are the most comfortable boot I've ever put my foot into!! Thank you Kelsi for your time! read more

Birkenstock Northwest - "Twisted" boot - Shoe Stores Near Me - Ridgefield, Washington

Came in here to buy a new pair of boots. The ladies that work there are knowledgeable, helpful and kind!

Staff was very helpful and helped me find a new pair that I really love. Also, I didnt know that you need to put conditioner on the cork every few months! Explains why my other pair that I bought at Famous Footwear has cork that is splitting on the heel... read more

Birth friendly people who were kind and patient when measuring my feet and helping me make a decision on what to get

I just recently moved to the area and was looking for a great place to buy a new pair of Birkenstocks since my last pair I wore to the ground for years! I have always loved the Birkenstock brand but a lot of places never had the wide width sandals so I would order online! BIRKENSTOCK NORTHWEST has the craziest largest selection of Birkenstocks I have seen in my life! Literally. Immediately upon entering I was greeted by a friendly face and offered help. I told her exactly what I was looking for and she immediately found them and measured my feet and then grabbed the sandals from the back and came out promptly and LITERALLY put the shoes on my feet herself! buckled them to fit and everything! I didn't lift a finger! while this was a first for me having someone put shoes on for me I was blown away and instantly knew I would be a repeat customer!!!!!!! I'd I could give this review for this business above a 5 star rating I would! They deserve a 100 star!!!! read more

What a dramatic change since last time we were here. The owner must have sold the business to his kids or strangers. The friendly 'customer is king' vibe is completely gone. What happened to the friendly owner gentleman 'father figure' that used to run it? The man full of information, buying guidance, customizing shoe fit. Now, there is no customer service--the gem of the place that had me coming back for seconds. It was as if I was a burden to be occupying space there. We won't be back. read more

I was so pleased when I made my first visit to Birkenstock Northwest recently! I drive by Birkenstock Northwest many times throughout the week and really wanted to stop by since I first spotted the KÜHL banner hanging on the side of their store. I've purchased KÜHL's quality clothing in the past and was interested to see more of their product line. My hopes were high for a good experience and, thankfully, I was not disappointed! When I arrived, I was kindly greeted and allowed the use of what is likely the cleanest porta-potty in the PNW! With that out of the way, I began shopping and visiting with longtime team member, Andy, and friendly store owner, Brian. Both showed me around the store and their fine selection of high quality wares, while also tending to other shoppers. Since I was particularly interested in the KÜHL line, I selected a super nice vest and a new cap. In addition, I purchased some Point 6 merino wool socks, suggested by Andy, which will be perfect to wear under my waders and boots during my fly fishing adventures! I also put a beautiful KÜHL jacket on layaway for my next visit. While chatting with Brian, we discovered that his wife and business partner, Pam, and I are from the same area of Northern Idaho. We had a friendly visit and shared a few stories together, which was really a nice surprise! In closing, I'd just like to give a big thank you to Brian, Pam, and Andy for being so great. I highly recommend their store to locals and visitors alike. It's a nice store with an interesting history, high quality products and the friendliest staff around. See you soon at Birkenstock Northwest! Did I mention that I got a free t-shirt?!? read more

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I went to the Birkenstock store in Ridge field Wa today for the first time. When you walk in , the store is tiny, but FULL of so many products!! It felt like a cute little chalet I was welcomed immediately with one of the warmest welcomes I've ever received!! I told my person what I was looking for and she took me directly to what I wanted....HEY DUDE SHOES.... She showed me exactly where my size was , so there was no unnecessary searching needed!! I found three pairs to try on, and I was assisted the whole way through this process... I have neuropathy in my feet and it is hard to put shoes in at times... I was never in need because my person helped me make sure my shoes were on correctly!! I loved 2 of the pairs I tried on ... my person took theses two pairs directly to the register and removed the unwanted pair so they were never left in the way of any other shoppers. I then looked at one pair of work shoes, it was the only pair left, but they were my exact size!! I snatched them up, took them to the register for assistance , my person was busy in the phone, she helped me, but then called another person from the back room. I was given the most EXCELLENT SERVICE I HAVE EVER RECEIVED AT ANY ESTABLISHMENT!!! All in all I spent $320 , walked out with three pairs of amazing shoes, and a smile on my face!!! I RECOMMEND THIS BUSINESS HIGHLY!!! THANK YOU FOR YOUR SMILES, FOR YOUR EXCELLENT HELP AND FOR THE GREAT QUALITY OF YOUR PRODUCTS!!! And at the end they give you a TOKEN for $5 off your next purchase!!!! GOOD PEOPLE, GREAT SERVICE, EXCELLENT PRODUCTS.... WIN WIN WIN!!! read more

Birkenstock Northwest - My purchases - Shoe Stores Near Me - Ridgefield, Washington

First time my boyfriend and I came in. I've been a big fan of Birkenstocks for years but always ordered online. After our stop, never ordering online again. Their whole team is so knowledgeable of all the brands they carry and service was far beyond any expectations. We didn't come in anticipating to buy anything, but walked out with two new pairs of shoes and will be returning customers. The whole team helped us, but specifically B-Rad and he was amazing. Thank you all!!! read more

Birkenstock Northwest - Shoe Stores Near Me - Ridgefield, Washington

Helpful, friendly staff provided much time and attention to ensure I found the right shoes. It's rare these days to receive such great service. I look forward to shopping here again in the future. read more

It's incredibly frustrating when you want to support local business instead of purchasing online - only to be screwed over. I went into the Birkenstock Northwest store the day before I went out of town for 2 weeks. I'm 8 months pregnant and was told Birks are amazing for support so I wanted them for my travel. I wanted the hard sole but was told by one of their sales associates "Birkenstocks doesn't make the Granada with synthetic in anything but the soft sole". I was super bummed but what do you do? I hesitantly purchased the soft sole real leather Granada (about $50 more). It was a pretty expensive purchase I was hesitant to make but I was encouraged by the sales associate that I could totally wear them and bring them back if I didn't like them. I wore them from the store to my car, and from the car parked in my driveway to the house - that was it! (See photos) I actually did found the synthetic Granada with Hard Sole online because Birkenstock does make them, and purchased them to be delivered before I left town. I went in 2 weeks later (when I came back to town) to return the soft soles - and was told I couldn't return them because it was past the 7 days AND that the wear and tear was beyond their allowance and they couldn't "resell them". They offered me in store credit - sorry Charley, but I have ZERO intentions of EVER shopping here again. Really puts a bitter taste in my mouth and makes me appreciate Amazon and other online retailers and their customer service and commitment to their customers. Please train your staff to not A) lie to customers. If you're not sure if Birkenstocks makes something, please don't say they don't just to make a sale B) tell customers they can try them out and if they don't like them to bring them back - when clearly that's not the case. I am happy with my hard sole Granada's - just not from Birkenstock Northwest. Save yourself time and money and shop online! read more

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What a great little shoe store a great selection of shoes some great brands at a very fair price.

I love that we have this store in such a convenient location! Sizing is key for getting the best support from Birkenstocks and the staff here were very helpful and knowledgeable about finding the best fit in different styles. They even had different weighted socks available in case you need to try the clogs or sandals on with them. The staff mentioned that if you're looking for a specific shoe/size, you can call and leave a voicemail and they check voicemail about 3 times a day and will get back to you about inventory. You can figure out sizing here and then order from Birkenstock online, although if they have the shoe you want in stock you'll likely want to buy it here and walk out wearing them confident you have the right fit. read more

My trip to Birkenstock NW was amazing! The owner and all staff I encountered were friendly, helpful and so easy to be around. They measure so you don't have to worry about getting the wrong size, and even adjust the buckles for you. I felt pampered during my visit. I have been wanting to get Birkenstock's for a while now, and I know I made the right decision by going in today. read more

Birkenstock Northwest - Shoe Stores Near Me - Ridgefield, Washington

Went here with the girlfriend and she came out with Birkenstocks. She also got some spray or something to put on it for weather crap. The place itself it tiny but impressive. These folks really know what they're doing and aren't afraid to size and touch people's feet. Very professional. I give it 4 stars only because you could actually find their stuff cheaper online but then again you don't get the personalized attention and fitting. I would recommend coming here if it's your first time getting birks or a different style or whatever so you can try it on. But if you're just replacing one already, probably just buy the same ones online. read more

I wanted to shop local, but guess I should have read the reviews. They are charging higher than retail on some Birkenstock styles. Do yourself a favor and shop at a different shop or online. read more

Birkenstock Northwest - Actual price on Birkenstock website, same shoe is $145 at this store. - Shoe Stores Near Me - Ridgefield, Washington

Went there looking for a specific size of Birkenstock and they had a great selection with many different sizes. Excellent customer service from the owner Brian. Prices were reasonable and we will returning when it's time for new Birkenstocks! read more

This is a great place to do business. Friendly staff and they give you the personal attention needed in trying on different European sizes. Also very large selection. I won't buy Birks anywhere else. read more

This place is great. It happens to be super convenient to where we live so when we needed Birks, it was a no brainer, since the suggested retail is the same everywhere. The salesgirl was super knowledgeable about how to fit Birks and could answer any questions we had. She was a pleasure to deal with. My daughter just bought a pair at Journey's and they knew nothing and even sized her incorrectly. When you are investing in shoes that will last a long time, its important to be sized correctly, understand the care and maintenance and the differences in soles, materials, etc. The store also carries Keen, New Balance, Crocs, sandals, flip flops and other well made, high quality shoes as well as has a lot of clothing, socks, etc. I will go back next time we are in the market for these types of products. read more

My mom and I can in yesterday and it was the best experience we had ever. We usually don't leave yelp reviews but after coming in we had to let it be know how amazing the service and people are here. The environment was so welcoming and nice. I will definitely be coming back to this location again read more

Ryan was the absolute BEST! We went in looking for a pair of Birkenstock's for my brother, and left with 6 pairs overall. I had tried on a couple of pairs and didn't think I would be able to find the right fit. Ryan was set on helping me find a pair that would fit perfect, and he did!! read more

LOVE this store the employees are so sweet they do not discriminate great service good vibes clean and follow Covid rules thank you read more

Birkenstock Northwest - Love them - Shoe Stores Near Me - Ridgefield, Washington

Customer service was great, decent display of products. I was surprised to see so many other brands in addition to Birkenstock. My only complaint.... after buying a pair of Birkenstock sandals, I went on Birkenstock .com and found the same shoes for ten dollars less. read more

I will never set foot there again. Owner (man) rude. Seemed like a know it all, and had a condescending attitude. There are plenty of other places to shop, so I've crossed them off my list. read more

I loved it there very polite and nice I bought some heydudes and they are to perfect I definitely recommend this business

I'm horrible at names. (I checked the receipt too) so I don't remember what girl had helped me. However she had blue nails and toes! The customer service here was AMAZING!! She even shook my hand. I've never had someone do that beside at my current work. She took the time to explain to me the difference between the leather and the synthetic. This is my first pair so she really helped me out. I saw that too guys had some not so great reviews and I'm so sorry that most people only leave them when they're so upset. You guys are nothing but helpful and I really hope people take the time to let you guys know that read more

Wouldn't allow an exchange to size down because it had been purchased at another Birkenstock store out of town. Owner stated 'it's the other stores profit' so couldn't be bothered to help me since he wasn't the one benefiting from the transaction. Spoke to the store originally purchased from and it is apparently a professional courtesy this guy lacks. read more

The $99. Birkenstocks were alternative leather, so we didn't buy those. The store is nice inside with a lot of selection. It was a Saturday so they were busy- we found our size on the table outside and brought them in to purchase. We didn't get help, but we didn't need any. They had a lot of sizes outside of the synthetic types. read more

I was greeted by the friendliest and most helpful person ever. The staff smile through masks! I love shopping at this store. So many options, too. read more

I stopped in a few days ago looking for a pair of keen slip on esd shoe. Although they didn't have the specific style I was looking for, their selection is substantial, the customer service is stellar, and the shop is quaint and nicely laid out. They really pack it in there! I ended up coming back a few days later to buy a pair of walk around shoes that caught my eye. The sticker price of the shoes that I looked at is about $10 over what you can get them for on Amazon. Add tax and I paid about $18 more. $18 extra for me to support a local business that provides a very pleasant experience is a no brainer for me. Birkenstock Northwest just won a life customer. read more

Friendly service and great stock. Wife found harder to find model of Birkenstock in her size but you will pay full retail price. They waive sales tax for Oregon residents. read more

I think I had the same clerk who helped Emma M. She was great. It's really worthwhile to have a pro help you fit these things. Not all sizes translate with them. I, too buy online when I can. But, I think I saved time and money in the end by using these guys. Birkenstocks still look stupid, though. No getting around that. read more

Very very disappointed in their customer service, bought a of King boots they started coming apart and without a receipt even though obviously they were new they would not exchange them. I was also told that I "could not have purchased them in that time frame" I know when I bought the boots!!! I will never shop and store again and I will tell everybody that I know to buy from anyone but them. (Wish I would have just gone to sportsman's where they were probably cheaper for the same boots) read more

We have seen Birkenstock NW for years as we've driven down I-5/ this was our first stop. The couple who owns the store was SO helpful in getting our fit right in both Birkenstock's and Sod Buster boots! Please visit! The store and service are just as you'd hoped...even better!! read more

My first time here. I have NEVER been treated so rudely. I have never been compelled to leave a yelp review for any business before, but I was completely ignored when I entered the store. When I was finally acknowledged after 10+ minutes of being in the store, the guy at the counter told me the sandals I liked were $140, then walked away to help another customer without even asking me if I had any other questions or telling me he would be right back. I didn't buy anything and I will NEVER GO BACK THERE read more