Happened to be in the area and seen you were celebrating your 14 year anniversary today. I was…read morelooking for a new to me bag. Such a snooty environment!!!! under 8 people in the whole store and I was never even greeted as I walked around. Very disappointed!!

I love this store! I almost always find something every time I go in and the staff is friendly and…read morehelpful.

The selection is great, seems like they get new things daily, the prices are reasonable and service…read moreis fantastic, I don't think I have ever left empty handed.

I love this store and appreciate them being open. I love their clothes and the atmosphere. It's a…read moregood place to stop. Bad note: I went there one Thursday and the lady working the store was in the back in her personal phone arguing about very personal things. She was clearly upset. Seeing another lady and I walk in didn't phase her at all. She continued to loudly argue with whom ever was on her phone in a very inappropriate manner for work. It was so awkward that another lady and placed our clothes down and walked out. I am all for understanding issues that come up but this was a bit much.

After driving by it on I-5 for years, we finally stopped by Birkenstock Northwest today. The staff…read moremember who helped me was great & super knowledgeable about fit, foot shape, and all things Birkenstock. While I was being fitted, my husband picked out a great pair of Keens in the sale tent outside. We're super happy we stopped by. Note about cost: The prices are typical retail costs for Birkenstocks- the place is family owned & the service is fantastic. 1000% would rather pay a little more to buy from a family than give billionaires my money.

Every time I drive the I-5 corridor between Portland and Longview, I try to stop in at Birkenstock…read moreNorthwest. They are the nicest people. Service is wonderful. Their knowledge of their products is prodigious. Sometimes when I'm looking at shoes, there are so many that I like that I need advice from a salesperson. For people who complain about the price? Birks are expensive. Several times throughout the year they have clearance events. Prices can be pretty dang good! I love this store.

I love this location! The staff is amazing and they always have a great selection…read more Their clearance sales are usually really good too if you catch them at the season change.

They have always held up The Honorable rule that if you purchase online, you can. Of course, return…read moresaid items at the store. For convenience, I went to return the unopened unworn untried on items and they said that they would not take them back or do an exchange. So I called the company and they did the exchange right over the phone. No problems. Christmas is coming up and it was a big mistake because I won't be spending any of my Christmas money at that store. Customer service convenience those things go a long way in a world that is full of stress and unneeded annoyances. I truly hope the owner of that store sees this and changes. It'd be nice if you let me know if you changed because until you do I won't be a customer there.

Very good customer service and helpful we got what we needed . We learned about different sizes…read more The lady was very helpful.

We had a great time here although it took us a few minutes longer cutting our own tree then having…read morea man do it just two girls cutting the Christmas tree was a joke. It's a beautiful place to go and you can see Mount Hood off the distance.

It was great! Awesome customer service and awesome clothing choices that are modest and…read morecomfortable. I love the morals of this store :) will be coming back

It's been a few years since my car found its way to the doorstep of Willows and I was absolutely…read moredelighted to find that I can still count on them for quality and variety. 2 big thumbs up for today's experience.

If you've ever been to a liquor store in the Midwest that also sells clothes, then this will feel…read morevery similar, except the space is larger. The clothes are low quality and priced high and some of the items don't even make sense. I'm 5'7 and some of the pants were up to my armpits. They do have a wide variety of items and inclusive sizing. I ended up buying my son a pair of sweat pants. We washed them when we got home and the stiching came apart after one wash. The pants were $20. I would spend your money elsewhere.

Nice chill place. Staff was nice. Lots of clothes. Good prices. Felt just like the shops in…read moreSouthern California.

You can't beat the prices and variety. Wonderful place to restock your growing kids closets. I…read morelove that they donate to local places for community outreach!

I had a disappointing first experience here. I brought in two bags baby clothes (sizes 6-18 months)…read morethat were clean, organized, and folded neatly. Before leaving them, I was given the general explanation of how the buying/consignment process works. The woman doing the intake told me they were only taking seasonal items (fall/winter) and said that information was available on their website. I checked the website afterward and was unable to find that information posted. I also was not told that there was a "baby clothing buying freeze" or that baby items were not currently being accepted. If I had known that upfront, I would not have spent the time bringing everything in and leaving it for review. I was contacted later and told they couldn't take anything because they were on a baby clothing buying freeze, and that holiday items would not be purchased until September. That information would have been helpful to know before drop-off. I also received my clothes back unfolded and messy, despite bringing them in neatly folded. I understand that resale shops have to make decisions about what inventory they need, but clear communication about what categories and seasons you are currently accepting, especially before customers spend time sorting, folding, and hauling in bags of items, would make for a much better experience.