I have called their office 3 times over the period of 3 hours this morning and left voice mails…read morewith a concern over an infection in my gum. No one answers the phone and no one returns my calls. I will be going into the weekend with an infection in my mouth. Time to find a new dentist. Very upset.

Everyone has been excellent! The front office staff were very kind. The hygienist and dentist took…read moretheir time and made me feel at ease. I highly recommend them for anyone with dental anxiety.

This review is more for Yelp than for Leesburg Family Dentistry. I've submitted two reviews for…read morethis office, all five stars, and I used to be able to see other good reviews, but, only one, very negative review shows now because it is recommended and the rest of ours are not. Let me restate some of my previous reviews - I have been a patient of the original dentist, Dr. Nelson for over 23 years and followed him when he moved to the current location. I have been a patient of Dr. Garcia for a little over a year and I am very pleased. He has helped me with an awful fear I developed of having dental work done. He's done two crowns and a root canal for me - so I know of what I speak. So, back to Yelp.... The negative review gives this practice a undeserved 1 star rating, because if a human read the review, rather than it being rated by an algorithm, it is very apparent that the reviewer was upset that the previous dentist left abruptly and didn't prepare the staff or the patients for the change in a timely manner. She rated the dentist and the office during their first difficult week, before the staff were even used to Dr. Garcia's name yet. So, I've been told that it is a computer algorithm that recommends ratings by several factors -it does not like one star or five star ratings, it does not recommend reviewers unless they have many reviews, especially reviews of varied stars, or if they are popular, etc. Yelp prides themselves on the fact that there is no human involved in the process to keep the system as unbiased as possible - but I say that there are times a rating must be read by a human, too. This is a glaring example of that. To think that someone needing a dentist in hurry, like I did when I broke my tooth, finding this rating and choosing another dentist based on one reviewers inconsiderate review. Dr. Garcia got me right in, he was able to take care of everything in his office, a one stop shop which is a far cry from what I experienced before. So, for the record, I give Dr. Garcia and his staff a 5 star rating, and Yelp a three star rating which will give Dr. Garcia a 4 - to please an algorithm so that by some chance this review will be recommended and help counter one woman's unfair review. What a mouthful...

WELL... Our Sept/Oct visits were great as usual, complete with goodie bags (even for grown ups) and…read moreall, but I needed to have a crack repaired. We scheduled the filling but had to reschedule. Today I walked in and Dr. Nelson is GONE. He sold the practice. Apparently the staff didn't even know it until 2 weeks ago. It's a new doc... and here's the scoop: His name is Dr. Garcia... his staff didn't even know his first name, so good luck doing a search to find out anything about his background. He makes bad jokes in an effort build rapport. I laughed to make him feel better, but did not think he was funny. He is apparently very experienced in his country (Columbia), in both general dentistry and root canals. He moved here (US) recently and took a General Dentistry court (I gather that is required which makes sense), and I think he said he was working with another practice doing implants. He offered no names, nothing I could research (then again I was sitting in the chair, not like I had the opportunity to research him well from there). First he examined my Xrays and my mouth. He disagreed with the findings and recommendation of Dr Nelson. (Hmm) Plus, while he was doing this, with instruments in my mouth, head turned to the computer screen to see the Xrays, I was rather put off that he didn't move the instruments from my mouth. Twice I had to pull his hand out of my mouth. The first time to explain what he couldn't figure out (I don't have 12 yr molars), and the second time so I could swallow. (Umm, hello? Patient here!) I thought "well, I am here" and decided to move forward with the fillings that both doctors agreed were necessary. I let him numb me. He had that needle in my mouth FOREVER to numb me! The assistant and he explained that is important - prevents blood pressure from spiking, helps it numb more thoroughly, etc. But no other dentist has ever done that and the result is the saliva in my mouth was pooling in the back of my mouth and I thought I was going to choke because I couldn't swallow. I nearly had a panic attack. But I was determined to get my dental work done. Let's try again... more numbing - other area. This time I did not feel the needle touch my gum and wondered if it did because I felt the liquid from the needle run down my gum and into the back of my mouth. Not only did it taste terrible but it nearly made me choke. I finally get to sit up, rinse my mouth. I am really nervous, and the waiting is making it worse. Doc is waiting for me to be completely numb. Well, it worked. The back of my throat was numb (as well as gums and tongue). You know how your tongue feels (big and uncontrollable) when it is numb? Well, imagine that being the back of your throat. I was sure if I laid back down I would choke for sure. This idea was making me very nervous and I decided to leave at this point. I will give him this... Dr Garcia did NOT get upset with me. I think he wanted me to leave. I wondered if he felt like he should be doing the work. At one point, I showed him the palms of my hands saying "See how blotchy my hands are? That's because of nerves." When I said that I looked at his hands... they were blotchy too. That is when I knew I should leave. All this being said, the staff is still AMAZING. I just don't think I will be going back. I canceled my daughter's appt that is scheduled for tomorrow.

The best dentist I have ever had. It's always a great experience when I'm there. Dr. Yopa made me…read morefeel comfortable and has eased that anxiety that I had felt about going to the dentist. I now look forward to my appointments. The office is beautiful and cozy and his staff is very friendly. 10/10

10 out of 5!! Professional. Trauma informed! FANTASTIC with children!! We loved the one stop shop…read morefor everyone in the family. Our 4yo had severe dental trauma with another dentist office and Smiles Of Loudoun handled her with such grace and kindness. I won't trust another dental office in her mouth! We are fluoride free and they welcomed us to bring our own toothpaste for the cleaning. I cannot rave enough about our treatment and kindness received by this office!

I was looking for a new dentist after having a few rough experiences at a previous dentist. Dr…read more Alwan and his team were so kind, understanding of my sensitivities and nervousness, and reassured me throughout the cleaning! I had 0 wait time to be seen after checking in at the front desk. 10/10 would recommend to anyone looking for a calming cleaning experience!

I just switch All Smiles and the service so far has been the best in the Leesburg area. The last…read morePlace was telling me I had cavities that apparently I didn't even have. Here they take their time to make sure things are right. So far the best that I have seen in the area. I recommend those old and new to the area to try their services when in need.

Another great visit at Cochran Family Dental. Wonderful staff and latest technology. My hygienist…read morewas thorough and gentle. This is a great dental practice and I highly recommend them.

Dr. Cochran is a kind and good man. He's a great dentist. Super efficient, Dr. Cochran presents you…read morewith a plan of action to make your smile the best it can be. He works with me on paying for pricier treatments I need, but still accepts my insurance. I like Dr. Cochran a lot. He's a thorough professional dentist and a comforting caregiver.

Absolutely the best dentist my family has ever had! Extremely friendly staff. They answer any…read morequestions and lay out options for you to decide. Before we found them, we drove by thinking they were only dental surgery, but they are great for routine dental visits.

I'm glad to be back here. It has been awhile and our hygienist, who we known for years, is back…read moretoo. The staff here at the office have given us great care and the quality of services here are excellent.

I love the providers here but man - the front desk is quick to remind you how YOU should do things…read more One girl makes all the YOU statements someone can dream up and every time I have had to talk to her, I get off the phone feeling like I'm the biggest idiot in the world. If it wasn't for tha fact that I love the providers, I'd switch just because of the attitude at the front desk every time I've spoken to this person. (PS - this is always over the phone - never in person). If your person doesn't care about your patients and believes she is so much higher and mightier, please put her in a position where she doesn't have to talk to people and be nice.

My entire family goes here for their dental care and are very pleased with their experiences…read more However, I have been twice and both times they were 15 minutes late getting me back there. Super frustrating...One covid and one regular. The staff is very friendly and they do a nice job. I just wish I could go and get closer to my appointment time.

They are incredible! So kind, patient and outstanding with their dental work. I've been coming here…read morefor almost 6 years and always do a good job with my frequent cleanings and counseling on oral procedures needed. A very nice, cute young lady who works at the front desk and the assistants are outstanding as well!

I went in to get a crown done and before I was numb she started drilling in my tooth which I had…read moredescribed was very sensitive. She I guess, didn't care. It was an awful experience

Dr Wolf is wonderful. She provided great care and explains everything she is doing and why. All of…read morethe staff have been great too. Very kind And professional. I highly recommend Dr Wolf and the rest of the staff.

The dental care here is average at best. I'd personally find a better dentist. While I won't go in…read moreto details, they declined to provide preventative care because I refused to go for the more expensive treatment. They're very profit motivated. The administrative staff is rude. You're better off going elsewhere. I had to go to another dentist for preventative care and wasted my time dealing with them.

Leesburg Family Smiles is, by far, the best place I have ever been to for dental care. My family…read moreand I just moved to Leesburg and had to find a new dentist. I have had some poor experiences with dental work in the past, so I was very nervous to go to a new dental office. I had a great experience during my intake appointment with Dr. Ava and dental assistant Marjan. Marjan was really reassuring when I told her I felt anxious about my exam. Dr. Ava did a thorough exam and checked in to see how I was feeling throughout it. After my exam, dental hygienist Christina did a fantastic job with my cleaning and got rid of some small staining I had on my bottom front teeth. I had two visits for my cavity fillings and received care from dental assistant Khalida, who was incredibly kind and comforting and Dr. Ava! Their reassurance and communication made me feel so calm during the filling process, which I was super nervous about. I felt absolutely zero pain during the procedure and left feeling genuinely excited to go back to get my remaining two cavities filled! My last appointment was with Dr. Ava and Marjan to get two fillings and a Curodont repair done for another cavity they found in my previous appointment. I felt very comfortable and like I could take a break at any point, if needed. They did a super thorough job with all cavities but especially the one cavity that has been a challenge for years and helped prevent me from needing a crown. Sully at the front desk was extremely pleasant to chat with after my fillings were done during the payment process. The person working with her who was new (didn't get his name) was also incredibly kind and helpful! Overall, I would 1000% recommend going to Leesburg Family Smiles for dental work and cleanings. Dr. Ava is phenomenal and I trust her completely in my dental care. Thank you to Dr. Ava, Marjan, Khalida, Christina, and Sully for turning a dental experience I was nervous about into something I look forward to coming back for in the future!

Christina GREAT Sully as always GREAT…read moreKatrina GREAT They take great care of me and know that I like 8 am In the morning.