We have been coming to this practice for the past 17 years for our daughter and 12 years for our…read moreson. Dr Tsai and Dr yang have been great with my kids. Very patient and talks them through everything they are doing.

My First Experience When I first came with my three kids, I…read morewasn't fully updated on their records since my wife usually handles those visits. Despite that, the staff showed great patience with me and my children, guiding us until I had all the information about what my kids needed. I also noticed how comfortable my kids were, which reassured me that they had already enjoyed positive experiences here before.

Very patient with my baby. The Dr was kind and explained everything so I could easily understand.read more

Overall a great experience. Made an appointment request online and worked out the papers via their…read moreApp. We are in stone ridge, so the location was super convenient (especially since his pediatrician is in that building as well)- always has parking and is literally up the street from us. It was the first dentist appointment for my son, so I was a little nervous (dentist + a stubborn 2 year old is always a challenge) but everyone there was wonderful. The waiting area was clean, with just the right kind of toys (entertaining for him but easy tell they were kept clean). They did a covid survey via text and checked temps, had you sanitize hands, etc. The appointment itself was great- she had all kinds of tricks to win my son over (even a balloon sword she made with the little air gun). She was very patient and sweet with him. The environment was very kid friendly, and he even got a prize at the end. Overall, we are looking forward to future visits. Highly recommend this office- especially if you are nearby.

Amazing customer service! The office is clean, bright, and welcoming with a cheerful vibe. We had a…read moregreat experience at PDC.

La atención es muy buena, trataron a mi hijo con mucho cariño y paciencia…read more Se entendió el diagnóstico y los procedimientos a seguir.

This review reflects my personal experience only, but I feel it's important to share. I went in for…read morea simple routine cleaning with no pain or symptoms. I expected a normal appointment, but I was told I needed deep cleaning, four fillings, and even molar extractions. At checkout, I was suddenly informed that the practice was out-of-network, even though the person who booked my appointment had checked my insurance. This should have been disclosed upfront. I cancelled future appointments because of this. A couple weeks later I felt food getting stuck in one tooth, so I asked for my exam notes and X-rays so I could see an in-network provider. I only received the X-rays -- no clinical exam notes -- which meant I couldn't take that information to another dentist. This made me feel stuck and forced to return. On November 12, I went back for what I believed were simple fillings that I was quoted around $260 for when making an appointment. After I was already numbed and lying in the dental chair under anesthesia, the dentist told me out of nowhere that I now "needed a crown" instead. The billing staff then told me the cost would be around $1,900. I was shocked and confused, especially because I could barely speak clearly due to the anesthesia. When I questioned it, instead of explaining anything medically, I was repeatedly told about payment plans. I sent the billing staff back THREE separate times asking for clarification, but each time I felt more and more pressured. At one point, I was told that because the holidays were coming, the office would be closed for two weeks -- and if I didn't get the crown right now, I might end up with an emergency. Hearing that while numb, unable to fully process, and already anxious made me feel scared and trapped. I did not feel like I was given a real choice in that moment. I ultimately agreed because I was frightened and overwhelmed, not because I was comfortable with the treatment plan. Only after getting off the chair did I notice more concerning things -- the discount I was told about was not honored, the charges were confusing, and none of the explanations made sense. I left the office feeling taken advantage of during a time when I was vulnerable and unable to advocate for myself fully. No patient should ever feel pressured into a costly procedure while under anesthesia. I hope this office truly reevaluates how they communicate, disclose costs, and treat patients who simply want honest information and options.

I had a very disappointing experience with Stone Springs Family Dentistry in Aldie…read more I went in for two crowns, and the dentist, Dr. Grossman, was very rough during the procedures. It made what should have been a routine experience unnecessarily uncomfortable and stressful. On top of that, I was referred out for a root canal to an out-of-network specialist without that being clearly communicated to me. This ended up costing me significantly more than expected. Because of this referral, I quickly exhausted my insurance benefits and was left paying much higher out-of-pocket costs. To make matters worse, when I raised concerns about this, the office was not willing to take responsibility or work toward a resolution. I was still charged an additional $647, which they would not waive despite the circumstances. Overall, this experience was frustrating both from a care standpoint and a financial transparency standpoint. I would strongly encourage others to ask detailed questions about referrals and insurance coverage before proceeding here.

Smilez Pediatric Dental is the kids' version of Loudoun Dental Associates. Seeing the dentist as a…read morekid eons again was not a fun experience. I swear the dentist had a sadistic side to him. Fast forward decades later and wow has dental care evolved for children!!! For example, take Smilez. They do all they can to ease children's fears. They offer nail polish and temporary tattoos. They have a creative photo area and iPads. They play music and have fun colors. I am jealous! For the first exam, they take it SLOWLY. They follow the lead of the child. It's more of an orientation to dental care. They explain the tools and try to make it as fun as possible. They understand that the first dental experience sets the tone for the rest of the patient's life. If the child is inconsolable, they offer quiet rooms. If the parent is inconsolable, they offer a quiet sitting room. Or better yet, they offer cleaning for the parent at the same time as the child is getting his or her exam. Taking care of one's teeth from childhood is crucial for maintaining healthy teeth and gums into adulthood. I highly recommend Smilez for kids and Loudoun Dental for adults (the two places are connected by a hallway).

Don't even schedule appointment time that works for your family because they will change it for you…read moreto a different time. After the 4th or 5th time of them changing my kids scheduled appointment times we found a new better pediatric dentist that doesn't keep changing and postponing my kids doctors appointment. My kids haven't been to the dentist in 9 months because Smilez Pediatric Dental keeps changing the appointment times for my kids visits and management is a joke.

Dr. Wood is a phenomenal dentist--professional, knowledgeable, and so great with kids! Both my…read moredaughters receive top notch care from her. The staff is also amazing! Everyone from front desk to dental assistants are pleasant, compassionate, and caring. The office is gorgeous as well. Clean, modern, and filled with fun things for kids. We are so happy we found Dr. Wood and her team. I wholeheartedly recommend them!

From the owner: Welcome to our pediatric dental office in Stone Ridge, Virginia. (We also love making new friends…read morefrom Reston, Fairfax, Sterling, Arlington, Middleburg, Ashburn, South Riding, Centerville, Gainesville and Haymarket, Virginia!) We have a family-friendly office conveniently located in the Gum Spring library building right off Route 50, and we also offer Saturday hours to fit your family'Äôs schedule.

Dr. Bautista has helped myself my wife and my daughter on a number of occasions. Can't say enough…read moreabout his bedside manner. I find the entire operation while run with friendly individuals

My family and I have been patients here for just over a year, and we have generally had really good…read moreservice here. My wife just underwent extensive dental procedures and we were pleased enough to spend several thousand dollars at this clinic. However, on my most recent visit, an extremely disturbing and inexcusable practice was witnessed and directly affected me, as the patient. While waiting in the lobby to be called back for my cleaning, my dental hygienist, I don't recall her name, but she speaks with a some-what central European accent, walked out into the lobby area accompanying her prior patient. She then called my name, and walked over to the lobby computer to check that my name was correct. She used the keyboard and mouse at the lobby computer. She greeted me and escorted me to the patient cleaning room. When we arrived in the dental exam/cleaning room, she began to ask me a series of questions, typed and used the mouse on the cleaning room computer, then checked my blood pressure. She then handed me safety glasses, placed the protection bid around my neck, and began to handle the tools from under the plastic that were to be placed or used in my mouth. I immediately stopped her and stated, you have had those gloves on this entire time. Aren't you going to change your gloves?! She then said no, this room is clean. I then mentioned to her that I watched her walk out with her prior patient, wearing the same gloves, check the lobby computer wearing the same gloves, and started preparing and touching everything in the room, including the tools that would be placed in my mouth, all while wearing the same gloves. She then started making some rambling excuses, like no, no, I cleaned this room, and you don't have to worry. After much debate, she finally stated "fine I'll just change them." I said what about the tools? She said "what?!" I then said, this place has certainly changed in hygiene and cleanliness since my family first started coming here a year ago, and she replied, "maybe it is time for you to find somewhere else to go!" Needless to say, I was shocked, but she wasn't wrong. So I immediately got up from the chair, and told her she is exactly correct and I'll let her Manager know that she told me to go somewhere else. She then started laughing loudly, it was so strange, but disturbing at the same time. I reported this interaction with the front desk staff. They were very professional and sympathetic but unfortunately, the Manager was not in this particular day, and I was told that the Manager would call me the next day. It has been more than 3 weeks at the time of this posting, and I haven't had any contact from anyone at the clinic. While I find this practice to be extremely disgusting, what I find even more appalling is the hygienist's decision to debate a glove change with a patient, to out-loud laugh at me when I displayed my concerns and frustrations, and this clinic's lack of attention or concern to an extremely serious patient safety matter that can lead to the spread of bacterial or viral infections. It was clear that she had worn the same gloves with her prior patient and was attempting to use those same gloves with me. Disgusting! So now, and since I don't know what they have done to address this violation of the required workplace and patient safety standards, I am moving forward with notifications to OHSA and the state and local health department's oral health program. I hope in the meantime, no one gets Herpes or Meningitis from this place!

Been to 4 dentist my whole life and there has always been a reason for me leaving the first 3. This…read moreplace is very professional, clean, organized and the dentists and cleaners know what they are doing. Have not found a reason to quit this place. Fun fact the chairs massage your back. Solid 5/5.

Love Love the staff here. Never had any problems with anything. They are sooo nice. It is nice that…read moreI can schedule my husband and I at the same time to do our cleanings.

So I went to Dr. Mahgoub for cleaning, ended up needing 4 fillings and a crown. Honestly, I thought…read moreit was gonna be a whole big stressful thing but it was actually super smooth. He's calm, explains everything, works fast but not rushed, and I didn't feel any pain during the work. The office is very clean, like really clean. Everything looks new and taken care of. And big plus he never made me wait. Every time I go, they call me in right on time. That alone makes me trust the place more. The staff is mostly friendly. A couple are extra nice, a couple just do their thing. But no bad vibes or anything. Overall the place just feels relaxed and professional. I feel like I'm in good hands there. No one tries to push extra stuff, just real work, done right. I'm glad I found him. If you're looking for a good dentist, I'd say go for it.

From the owner: Loudoun Innovative Dentistry in Arcola and Brambleton, VA, led by Dr. Abdullah Mahgoub, is a…read morefamily-friendly practice offering a wide range of dental services. With a commitment to personalized care and using advanced technology, our team offers comprehensive dental solutions for patients of all ages. Serving Arcola, Brambleton, Ashburn, Stone Ridge, South Riding, Broadlands, Moorefield Station, Dulles, and other area neighborhoods.

Dr Cao is a breath of fresh air in dentistry. Kind, thorough, and genuine. Her staff is friendly…read moreand patient, and the hygienist who cleans our teeth is unbelievably gentle, yet effective. More so than any other hygienist we've been to. The facility is clean and straight forward. We are very happy with this practice!

Beware and confirm with your own insurance before getting services from this office. They don't…read morehave integrity in my experience. I had a change in insurance plan, even though the payor remained the same. I brought a copy of the insurance card with me and notified the front desk about my new insurance and asked if they are in-network. They told me they accepted it and everything was fine. Luckily, I only had a basic cleaning and no other services. A few months later I received a bill from the office for about $200-$300 for that visit and when I asked them about it, they told me my insurance is out of network with them and that they told me "they accept the insurance," not that they are in-network with it and the out of network cost is around $200-$300 for that cleaning and there was nothing they could do about it since they already told me "they accept the insurance and I should have known the difference between accepting an insurance versus being in-network. That's quite deceitful. I've been a patient at other dental offices and medical practices and when I present my insurance card, they will honestly let me know if it's in network or not and they don't practice clandestine acts like this office. I'd rather they tell me upfront that it's not in-network and let me know that there would be costs associated with being out of network instead of saying "we accept this insurance." My advice is to not trust this office even if they tell you it's in network because it might not be true and double check with your insurance. FYI, they also use paper charts which is archaic in the setting of current medical EHR technology. Consider all the other dental clinics in the Aldie area, they are much better and wished I had left this one sooner.