Recently dropped some mail off here on a Saturday afternoon. I used the inside mail drop so I was…read moreable to see the need for updates. For this to be the main post office , I can't believe there haven't been much if any cosmetic enhancements. Despite this being the case, it was clean on the inside as well as the outside. No staff was visibly in sight so I didn't have to deal with any post office attitudes! Ha!

My package has been on Bham since the 21st of Dec this is the 2nd of Jan still haven't received…read more Trying to talk to a real person is impossible!!! Will never buy anything that has to ship USPS again!!

04/13/26, I went to the Jefferson County Courthouse in Birmingham, Alabama today to get a…read morereplacement driver's license, and a really nice lady named Toni helped me. I had lost my wallet at home and was trying to get everything taken care of. She explained the newer document rules to prove identity, such as needing things like a birth certificate, and she was very helpful and polite. A friend who was with me asked if there was anything else that might work, such as an old driver's license, and Toni kindly checked and let us know that would help. I came back with it and was able to get my replacement license. Later, she even stopped by and kindly asked if I got my license. I told her yes, and that she was a really nice lady. I appreciated her kindness and helpful attitude very much. God bless! Mark H. Elders

Huge place. Very clean and very secured Lol. I'm performing my best woman duties as my best friends…read moreget married. I am elated to be here for them as they've been there for me in ways that I could never repay them for (has nothing to do with the review I know) I do dislike that all of the ministers here refuse to marry same sex couples here. I know it's their personal choice but it's disheartening all the same. Only one does and he's here only on Friday's and not all day and they refused to give us his information so we had to find someone. Thank God that the pastor that was due to marry me in July was available short notice. The testars is for the discrimination we felt being here today. Either way what we came for was accomplished and my besties got married.

I had to visit the office to pay for a reserved personalized plate I had ordered online. One thing…read moreto know is that once you reserve a personalized plate online, you have five business days to go into the office and pay the associated fee. Otherwise, the plate will no longer be held for you. Something helpful I learned from the dealership where I purchased my car is that if you have a vehicle that was declared a total loss, you can bring the declaration letter along with the necessary documentation and receive a credit toward the registration and tag for your new vehicle. In my case, I received about a $40 credit, which was a nice surprise. The office was fairly busy when I arrived, but the line was moving steadily and efficiently. I was assisted by a pleasant young lady named Jazmine, who was incredibly patient as I gathered and provided all of the documents needed. Her calm attitude and kind service helped lower my stress level quite a bit, and I was truly grateful for her help.

Went in for tags and no wait time to get to the counter. I was in and out within 20 minutes…read more Parking is either on the street or the parking lot. The personnel is very professional also. Fill your forms out before getting there and check your personal checks and everything will go fast. Note: downtown does not have the Star for your drivers license. Just a note

This is hands down the best DMV I've ever been to in terms of structure and organization. There are…read morefour desks with four helpful ladies, and as soon as you walk in, someone greets you at the door. They ask what you're there for and make sure you have the right paperwork so you're not wasting any time. You get a ticket with your number, and once you're called up, the process moves quickly. I didn't arrive much after 7, and I was still able to get accepted for my road test that same day. The instructions were very clear, the staff were professional, direct, and very helpful. Overall, it was a smooth, easy, in-and-out experience.

Showed up for my appointment and the doors were locked outside. I would guess 50 people were…read morehanging around outside. Many looked homeless. Not that it matters, just be aware when you're here. That could explain why the doors are kept locked. Giving this review a 2nd star because they got me in quickly and pretty much let me skip the huge line due to my appointment. Also, the person helping me with my ID transfer put my out of order. Schedule your appointment, review what they enter on your ID, and get out.

This is one of the best libraries in the Birmingham area! Very clean and comfortable. It has a good…read morevariety of books as well as activities they host. We attended a 3D printing class which was very cool and educational. Good spring break activity! I've used the rooms previously and they are great as well.

Beautifully well kept bathrooms. The inside smelled much more like entering a spa than restroom…read more The outdoor spaces are serene. The children's area is lacking in the activity / resource area, especially in comparison to the Hoover Public Library. Lots and lots of books in great condition though! So if you're looking for a library to double as a learning space for children, this might not be the one for you. 3-star rating for "okay" or "average" because there are better branches in the area. However, this is a solid choice if you're nearby.

I went in the pay for an approved personalized license plate. I started the process of determining…read morewhich options were available on https://mydmv.revenue.alabama.gov/TAP/_/#4. Once approved, they will hold that tag for 5 business days. If you don't go in and claim it and pay for it, it is released back into the system and is made available for others to choose. There was a gentleman at the door helping to direct people to where they needed to go. There was a line but there were about 10-15 employee windows open to assist us. I got a clerk by the name of Jeanetta. She was trying to help me figure out the most efficient way to handle the business I had. She even went to speak to a supervisor to help me avoid an extra trip back into the building. I really appreciated that! I am excited about my new personalized tag! I appreciated Jeanetta's good service! I didn't get any photos today but I will be moving my first review that was accidentally on the Hoover location review page. See photo for snapshot of first review.

I went to the website and looked up stray animals…read more Birmingham police dept will pick up stray and feral cats that have been contained. The website states that Birmingham has partnered with bloomfield twp. Police dept animal welfare center to house Birmingham strays. I was told by bham police dept that they will not pick up the stray kittens. They had a qualified person advise me on what to do. I was told to put the kittens back outside, where I found them. I was told their old enough to be on their own?

4-26-24 Birmingham Police, Responded to 911 Call, At My Home, someone was in my house. The…read moreOfficers, never turned in a Police Report of coming to my home. No date, no case number, this is the card, I was giving, to me, by the officer when they was at my home.

I'm having a serious issue with a Social Security Overpayment since 2011. In May 2011, I received a…read moreletter from SSA stating that they overpaid me $37,000 due by the 4th of the next month. I immediately contacted my local Social Security office. The SSA rep at the local office advised that I needed a waiver to proceed with possibly getting the overpayments waived. I completed the form, gave all the required documentation and the representative advised that the waiver will take several weeks to process. On Jan 17, 2012, I received a letter from Maryland SSA claiming that I owed not only $36,700.00 but also a $962.00 overpayment. Again, I contacted AL and local office and they advised that I didn't need to send payment to the AL office because that it was still being reviewed. For the 3rd time, I received a letter stating that they had just received the waiver and advised it was still being reviewed even though I had sent the waiver in 8 month earlier to the SSA local office. I received a call from Tracy Hill claiming to be a rep with SSA. She told me that I needed to set up a payment arrangement or they may take my Tax refund If I have any available. I asked her if she thought the waiver would be approved and she said," The chances are not good that It will be waived". I told her that I wanted to know if the waiver was approved or denied before I made any payment arrangements. She then told me," They will snatch the tax refund". In March 2013, I sent a complaint to the Better Business Bureau claiming negligence on the part of SSA. I spoke with Brian Walker, who was very helpful, from the Salisbury office. He referred me to my local office. I received a call from local office from a Mrs. Hair. I contacted the office and advised that no Mrs. Hair worked there but there was a Mrs. Harrison. When I was able to make contact with Mrs. Harrison on the phone. She told me that Mr. Clark was working on the case and she needed to speak with him but was unable due to him being out of the office. The next time I spoke with her she told me," Mr. Clark has not scanned the waiver in the system and I need to send another waiver". In May 23, 2013, I sent the 2nd waiver to the local office. I again for the 7th time received a billing statement from AL stating that I owned $962.60 due by the next month. The rep at SSA told me that the billing statement was sent in error and to disregard notice. I submitted a letter to the Office Disability Adjunction and review in VA complaining on how the SSA has been handling the case. I received a response from this office and they forwarded to the correct office for review. On June 5th, 2013, I received a letter stating that the SSA wants to meet for a personal conference at local office. I scheduled a time to meet with Mrs. Parker. The purpose of the visit was to meet with Parker to validate debt for $37,000. I brought my document and Mrs. Parker has information. She gave me documentation that didn't validate the debt. She gave me my earning and the months that I was not supposed to receive the SSA benefits. I added up the total of the overpayments and It was incorrect by almost $10,000.00. The personal conference wasn't personal at all. We met at the window and the meeting was very impersonal. I asked for copies of the documents and she said the copier broke. She even filled in several months of payments that were overpaid on a non receipt document that she filled out right in front of me. It's August 8, 2013, it has been over 45 days and no calls or letter from any SSA office. I checked my fico credit report and found a collection listing from SSA/office for $37,000.00 with no response from SSA whether the waiver was approved or denied. On August 13, 2013, I filed a dispute on Equifax.com the location where I found the trade line for $37,663.00. After investigating the dispute Equifax found that the debt was valid and the confirmation was giving from SSA Office of Financial Policy at 1155-10 Jamaica Avenue, SSA Office, 11th Floor, Jamaica, NY 11432. I immediately did research on this office and found no results on the internet. received a call from Tom Ferraro in regards to the trade line on my Equifax credit report. He was calling me from the Jamaica office in NY. He stated that he would remove the trade line within 30 days however the listing may appear on the credit reports later on. I advised that the amount on the statement was incorrect and I would file a suit if it appears on the credit report. received a call from Tom Ferraro in regards to the trade line on my Equifax credit report. He was calling me from the Jamaica office in NY. He stated that he would remove the trade line within 30 days however the listing may appear on the credit reports later on. I advised that the amount on the statement was incorrect and I would file a suit if it appears on the credit report.

For 8 years now, SSA has told me that I had an overpayment from 2008-2011. I had asked them time…read moreand time again to show me a record of these overpayments, and they have never done so. Recently I have asked my Congressman Mike Doyle's office to get involved and that was some 7 months ago. SSA is filled with workers that do not understand what they are doing. I have received so many mixed messages that I honestly believe, "one had doesn't know what the other is doing." One time I called the 800# (1-800-772-1213) last year in 2018, and they told me that do not understand why they are saying that I owe $75,000. I told them they had never shown me a record of this and that when I call my local office, they get upset with me and hang up, stating I am being abusive. This was the rep that advised me I should contact my Congressman, which I did, still to no avail. I just contacted my Senator last night. Hopefully this will be resolved soon because they are now garnishing my wages (and I do not make much money) and also my tax refunds.

What a beautiful building and really nice staff. This is a new location. It's not the biggest…read moreLibrary, but that doesn't matter because you can order your book online and have it sent there. You just pick it up when it's ready. A nice seating area, drop off outside, place to refill your water bottle and the best thing - the lowest prices in the entire city for used books and even some free!!

The new location is outstanding & beautiful!!! I spent a few hours here working and I really…read moreenjoyed my time here. The new location is very spacious and offers alot for all. The bookstore , quiet room nooks are all pluses. It's definitely a state of the art facility. I loved the old location but I'm IN love with the new location!!!!!! Highly recommend checking it out.