I had to visit the office to pay for a reserved personalized plate I had ordered online. One thing…read moreto know is that once you reserve a personalized plate online, you have five business days to go into the office and pay the associated fee. Otherwise, the plate will no longer be held for you. Something helpful I learned from the dealership where I purchased my car is that if you have a vehicle that was declared a total loss, you can bring the declaration letter along with the necessary documentation and receive a credit toward the registration and tag for your new vehicle. In my case, I received about a $40 credit, which was a nice surprise. The office was fairly busy when I arrived, but the line was moving steadily and efficiently. I was assisted by a pleasant young lady named Jazmine, who was incredibly patient as I gathered and provided all of the documents needed. Her calm attitude and kind service helped lower my stress level quite a bit, and I was truly grateful for her help.

Went in for tags and no wait time to get to the counter. I was in and out within 20 minutes…read more Parking is either on the street or the parking lot. The personnel is very professional also. Fill your forms out before getting there and check your personal checks and everything will go fast. Note: downtown does not have the Star for your drivers license. Just a note

I served as a chaperone on a field trip with my school's 7th grade Government and Civics class. We…read morewere able to sit in a city council meeting and treated as special guests. After the meeting, the councilor for my school's district spoke to the students, along with the current Miss Alabama USA, Kennedy Whisenant, who was a graduate of my school's district spoke district. The councilor's chief of staff did an excellent job keeping the students engaged with the government bingo game and other activities that simulated problem solving skills. This was an excellent and informative field trip and I highly recommend this to other educators and parents.

Got my business license here the other day. Everyone in the office was very helpful and the whole…read moreprocess only took about 30 minutes.

Ensley established the first free public library in Jefferson County, Alabama on July 12, 1906…read more This library began remodeling in 2004 and reopened in 2005 with expanded meeting space and more public access computers.

$7.50 for a gun permit - seriously? You walk in with your pre-filled form (you get it online), make…read moresure all the info is on there and correct, the nice lady behind the window gives you a number to call in a few weeks to see if your permit is ready, and you walk out the door. Easy to do, no line, no hassle, I'm a happy customer. The Post Office and the DMV should be this simple. Oh, and if you want the permit laminated, it's $10. You pay when you pick it up. Yup.

Don't accept Debit or Credit cards so you better bring cash or checks to pay for permits. It may…read moretake up to 6 weeks to get your application processed since a lot more people are applying. You don't pay til you actually get your license.

When I have great service, I have to give a good review. I was in need of stamps today. I first…read morewasn't sure the post office was open on Saturday but I stopped anyway. What I got made my purchase worth the stop. Not only were they open and ready to answer my questions. We had a good laugh. I asked about a roll of stamps and she gave me the price. Needless to say, I settled for a sheet. Not a baller or shot caller like that. We laughed as I left. Convenient and always nice people working here

I came here to mail off my passport renewal application. It wasn't crowded but there was a steady…read morenumber customers coming and going. Some of the customers were regulars , so I really like how the postal attendants interacted with those customers. Customer service in general was stellar across the board!! LaSondra was a joy to be around . She helped me with purchasing a money order and filling it out correctly to mail along with my passport renewal packet. I don't believe I've ever purchased a money order in my life . It went well with such great help! She also helped me select the appropriate trackable mailing option. The trackable option is ideal when mailing off such sensitive material. The post office didn't seem like the place to take photos since it's a government agency. Honestly , I was afraid too! No pictures but this was a very clean , organized facility with all mailing services available. This was a great experience!

The new stylish West End library was opened February 22, 2007 at 1348 Tuscaloosa Avenue. Just down…read morethe street from the old building. The beautiful new location offers wireless Internet access, more books, more public computers and community meeting room space

I am always happy with this place. Even when there's a long line it moves fast. The employees at…read morethe counter are almost all knowledgeable and friendly. I know some people like to criticize the post office but I have no complaints.

Listen, this is one of the best post office locations I've ever been to in my life. I went around…read moreChristmas to mail some gifts and even with a line, they were pleasant and helpful. I didn't detect one bad attitude, which is not often the case at other post offices. I wish this location was more convenient because I definitely prefer the service I received here over what I've encountered elsewhere.

This is the greatest run place you don't want to be. As jails go; this place is clean and boosts a…read moresafe record. The deputies and jailers work hard to ensure the jail is safe and secure.