Horrible customer service! I purchased thousands of dollars worth in a new bathroom remodel…read moresupplies from them. Then purchased an extra sink faucet but mistakenly ordered a single hole rather than 3 hole one. The very next day after I ordered, I called to exchange (not return) for a 3 hole faucet which was even more expensive and they charged me $140 stocking fee! I literally spent thousands and called the next day to purchase something even more expensive, and you still charge me a fee?!? Do NOT go here. They will rip you off at every corner. Way OVERPRICED!

Absolutely fantastic service beautiful showroom. Nicole was attentive to all our needs could answer…read moreall our questions great designer great salesperson thank you for all your help

This store must not need new customers! Two women were sitting at a desk where we entered... No…read moreproper greeting. My husband and I walked through the showroom and not once did anyone approach us. Taking our business to someone who cares and values customers! Had to give a star to complete this review. They don't deserve any stars!

6/14/22 - 4:20 pm I…read morecalled this store for referral information. I purchased six Kohler shower tiles and am having an issue with the quality of the spray. They have lifetime warranties. The Kohler shower tile is an intricate mechanism requiring a plumber who knows how they work (set screws go in to release, not out, etc.). A plumber with no understanding can damage the unit. I spoke with a woman who was not helpful to provide a referral to a Kohler-expert plumber because I didn't not purchase the items from their store - which did not exist when I purchased these items. She went on to clarify the exclusive nature of their plumbing list. She also attempted to explain the nuance of how they represent / don't represent the national Kohler brand. This type of and attitude toward customer service puts companies out of of business slowly but surely over time.

Looking for bathroom fixtures? Michigan Chandelier is the right place to go if you're interested to…read morebuy anything related to your bathroom and kitchen renovations and building from scratch. No doubt about the quality and quantity of choices available in their massive showroom. On display are chandelier, shower heads, mirrors, counter tops, kitchen faucet, toilet bowls, indoor/outdoor light, sliding doors, bar doors, and even mailboxes... they can customize the order for you. If you're interested but on a budget ... you might end up just window shopping. This business offers the best items (designer / artisan made) so the price is a bit higher compared to Menards and Lowe's. For customer service, we saw a few associates assisting the customers while the rest are at the back answering phone calls and the others simply staring at you without saying hello :-) Honestly we could purchase similar designer items in a lower price. But if you're an interior designer or contractor to a richer client...sky is the limit!

I have been shopping at Herald Wholesale for over 30 years. I love the knowledgeable staff and the…read moreproducts. If you're looking for any beautifu, well made home accoutrements this is the place.

So sorry we used this company. The fake wood in our new bathroom cabinets is AGAIN starting to…read morewarp. it was a nightmare working with Kuris customer service to get the warped cabinets replaced before. Unfortunately, the cabinets were replaced with the same sub-standard fake wood (Fabuwood), and they are again starting to warp after a year and a half. We do not have the time, energy or frustration tolerance to attempt a resolution with Fabuwood. We have never had issues with any bathroom cabinets or vanities in our home other than the vanity installed by Kurtis. A poor use of our hard-earned money.

Had a consultation with Renew it by Kurtis. Several things were incorrect...said you can't paint…read moreover MDF cabinet doors, couldn't do full face coverage (no exposed wood base), and the lead time was quoted as 12-14 weeks for the cabinets. Very disappointing

Great selection of high end finishes and fixtures, custom furniture and building materials. I visit…read moreoften when shopping with clients! Sarah, The Lux Group

Amazing spot for seeing what's possible for your remodeling or new construction job. Could spend…read moreall day here-like a field trip. Expensive.

the cooking classes here were amazing! extremely disappointed that this location is closing, as it…read morewas very close and convenient. Will definitely come back if they open another location! staff at the class were very friendly and I definitely learned a lot.

The class felt a bit overly rule-bound compared to other companies cooking classes I've taken,…read morewhich took away from some of the fun. Lots of reminders about hand-washing, keeping stations clean, and clearing plates at the end -- understandable, but a little much. The group was also large (around 20), so we had to take turns stirring / chopping. With a group this size, a mic for the instructor would help.

Beautiful job in reasonable price professional work I recommended family and friends to see him…read morefirst

Primo Granite installed 2-bathroom countertops in our home. The job was very professionally done,…read moreand the product is beautiful. The quartz countertops make our bathroom look like new. Thanks Luca, Primo, and Mike. I would definitely recommend them to anyone.

Russell Hardware is a high-end store but with poor customer service and communication…read more We bought 3 drawer pull. After waiting an inordinate amount of time they arrived the incorrect style. We reordered another & waited an inordinate amount of time. Called periodically on the status, requested we be called on arrival - it never happened. WILL NOT PATRONIZE RUSSELL HARDWARE AGAIN.

If you need something special, or hard to find, they have it. Extremely knowledgeable staff, huge…read moreselection of high quality hardware. They are the go to source for custom builders in the area. But they also take care of the general public extremely well. Totally different experience than a ACE or a big box.