The good: the kitchen project finished The bad: continually messed up and didn't write any of our direction down. Started with the demolition where we were explicit about our flooring - they either didn't write what we wanted down or their guys messed up and theyre trying to pass the cost of their mess up onto us. They mismeasured our kitchen. They left an egregious amount of trash in our home that we have had to figure out how to get hauled away. Been a really frustrating experience. read more

Bought one piece of 4x8 Formica type board and delivery was slow, so I went to pick it up from the suppler. When I asked for the delivery fee to be returned to me, they REFUSED. Not a good company to deal with guy. read more

So sorry we used this company. The fake wood in our new bathroom cabinets is AGAIN starting to warp. it was a nightmare working with Kuris customer service to get the warped cabinets replaced before. Unfortunately, the cabinets were replaced with the same sub-standard fake wood (Fabuwood), and they are again starting to warp after a year and a half. We do not have the time, energy or frustration tolerance to attempt a resolution with Fabuwood. We have never had issues with any bathroom cabinets or vanities in our home other than the vanity installed by Kurtis. A poor use of our hard-earned money. read more

Had a consultation with Renew it by Kurtis. Several things were incorrect...said you can't paint over MDF cabinet doors, couldn't do full face coverage (no exposed wood base), and the lead time was quoted as 12-14 weeks for the cabinets. Very disappointing read more

The pricing was extremely reasonable, however, our reason for changing the bathroom changed.

Worst customer service ever !! And the contractor spent 8 hours putting in 2 cabinets and small pantry he was outside 239 times on his phone texting it was a joke ! They still have not finished the job but have all of our money !! read more

Showed them one inspo picture and they immediately understood my vision. They did a great job designing and installing. Would recommend and I will use them again read more

We payed $30,000 to have our bathroom redone early 2021. Communication was horrible. I had to inform our "project manager" when workers didn't show. Their calendar was off by many months and was rarely updated to be current. Our manager left or was fired and we never met the new manager. He never showed to do the final inspection that they advertise. One of the Kurtis workers sheepishly tried to get me to sign that the inspection was done. I refused and never heard from them again. One of the contracted workers told me he tries to avoid working with them because it's always a disorganized mess. The contractors were great, but Kurtis was not. David and Kristina W. read more

Wanted to update my kitchen, after spending two years working from home and staring at my tired looking cabinets. Meet with Bradley a few times to discuss repainting v refacing. Decided to have the cabinets repainted. My paint duo - Florian and Shawn were excellent!!! Florian in particular is experienced, professional and timely. He explained the process well and keep me updated on their progress. They both did an amazing job sanding and repainting. Shawn and Roman reinstalled the doors and drawers and it is an incredible difference. Shelby did a wonderful job working with me to schedule the project. read more

This place is a joke. They are more interested in getting a certain price point for a job rather than helping people come up with viable solutions for their kitchens, bathrooms or bars, which is what happened to me. On October 11th, I came in with pictures to modify my kitchen and my bar for my home that was built in 1942, and that every point of the meeting they was a roadblock . For example, I asked for a light to be put into a cabinet. They said they couldn't do it unless their installer was putting in the cabinet. First they said they can supply the cabinets only as well but then they come up with some other reason why they couldn't unless their people installed them. Don't even bother unless you're willing to spend a lot of money on a new kitchen or bathroom. They aren't interested in helping you. What a waste of time. Literally like five minutes into the visit. He has a quote for me for $25,000 to modify my kitchen. That's without even seeing it and briefly looking at a couple of pictures . Take it for me , don't waste your time. Very poor business etiquette here, but their display room looks great..... the outside however looks ghetto. And this is coming from someone that used to work in kitchen remodeling before too so if you don't have a big amount of money to put down, don't bother with these people ....they're not interested in helping you come up with viable solution for your kitchen, bathroom or bar. read more

Terrible experience with Kurtis. I bought a countertop & plumbing in my kitchen and it took 3 weeks-plus until the project is finished. I had to wait, I had 12 contractors & supplies and 15 appointments. Very, very slow. read more

Extremely unprofessional people. No customer service. Very poor work done in our brand new home with lots of mistakes which are not solved yet even after 4 months of our moving. I would make sure that no one in my community would go to them for any kind of services. read more

My advice to anyone considering hiring Kurtis Kitchen and Bath: Run! As fast and far away as possible. We hired Kurtis to remodel our kitchen and our master bathroom. We chose a bigger, well-known company so we did not have to deal with slimy project managers, run-arounds from contractors, or excessive delays. Unfortunately, we experienced every one of those hassles. The project manager assigned to our remodel was largely absent throughout the process, which was supposed to run from March-June, and wasn't completed until October. Due to the inattentiveness and incompetence of the project manager, you should expect to perform most of the quality-control functions. If you end up hiring Kurtis, make sure you have them pull permits! They will assure you their contractors are licensed and insured - and they are - but that does not mean they always complete projects to code. Every one of the contractors failed city inspection at least once because they cut corners and used outdated building methods. Our shower had to be redone four times because the plumber did not follow manufacturer standards for the shower pan. Kurtis's excuse for doing bad work was: "We just follow code." But like the city inspector reminded us, code is only the bare minimum. Kurtis is good at is making excuses, and you will hear every excuse you thought you would avoid by hiring a larger company. You will be numb to the excuses by the end of the project. There is no kitchen or bath in bad enough shape, where you would feel it necessary to hire Kurtis. read more

We contracted Kurtis Kitchen & Bath in November 2020 to redo our master bathroom. The project started 2/15/21 and was supposed to take 4 weeks. It took 17 weeks and it was nothing to do with Covid. This is a company that has been in business for 53 years and all they do are kitchens and bathrooms. Well you would have thought ours was the first bathroom they ever did. First of all they sub contract a lot of the work, demolition, electrical, HVAC, tiling. Plumbing and carpentry are in house. This complicates the communication process. I had to order a Delta valve on Amazon that they could not get. Workers would show up without the supplies. We had to go to the tile store and pick up material ourselves. The shower was not tiled correctly so the door could not be installed.This was a $35000 project and we let them know all of these issues. They refunded us $500. read more

Avoid Kurtis Kitchen and Bath. I worked with the new Ann Arbor showroom Fall 2021 into early 2022 on a kitchen counter and sink, faucet and disposal installation. While the design staff were helpful and pleasant, from there on out there was repeated poor communication, no or prolonged response times, nonexistent project coordination and shoddy workmanship. Four plumbing appointments later the work was done that should have been accomplished correctly in one visit. They contract out fabrication and installation of quartz counters and there is a lack of oversight of product quality (installer failed to mention chip that he was aware of when product was loaded in truck on day of installation). They claim to be customer oriented and in reality avoided responsibility at every turn that ca used unnecessary frustration and delays. Do not use this company. read more

Hello Kurtis Kitchen! Please give me a call back, or reply to my emails. My insurance company is waiting on the invoice from Kurtis so I can get reimbursed. read more

The designer/project managed, Tim, was very helpful, he brought up things I had not given any thought to, like the robe hook, placed near the shower, he accompanied me to pick tile and flooring, and granite. He made good suggestions when I was hesitant to make one or not sure of options available. The workers showed up on time and worked very hard especially the first week with Demo. There was only two days the workers did not show up; I was informed early in the morning and I was not disappointed I needed a break from the noise. They did what was expected to be done, the contractor, Alan, kept me inform about changes/problems and quickly handled them. I cannot say enough about Sal the carpenter, he is very knowledgeable, he does good work, and he did everything I asked him to do. For example, in my 1950s pink bathroom I reuse the heavy solid chrome vent cover and towel rack, I clean them up and he place them in new bathroom. He made sure everything was installed properly. The quality of workmanship is exceptional. When I'm sitting in bathroom I am amazed at this bathroom it is everything I wanted. I would definitely recommend Kurtis, Kitchen and Bathroom to friends and family. If I decide to do my kitchen I will call them again. read more

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My husband and I hired Kurtis Kitchen and Bath to remodel our bathroom. Kurtis was very responsive and professional. House was old with original bathroom (1942). Bathroom was remodeled from the original studs of house. i would recommend Kurtis for their knowledge and professionalism read more

Justin O'Brien at the Royal Oak Kurtis Kitchen & Bath was helpful, knowledgeable, and patient. Prices were very competitive with other local dealers. We are pleased with the quality and style of our new bathroom cabinets. We would highly recommend Kurtis Kitchen & Bath! read more

Horrible company to deal with. They have no sense of good customer service. I hired Kurtis kitchen and Bath to remodel my kitchen. They started the job in early December 2019 and was to be completely a week before Chistmas. They were still correcting issues in May of 2020. When Kurtis kitchens first started remodeling my kitchen they removed all of the cabinets and demo the kitchen everything went well. The start of the issues was when the granite installers brought the granite we found it was cracked and it had to be sent back. It took a while for the replacement and in the meantime the cabinet installers could not install the rest of the cabinets. Once the granite installers brought the replacement granite to be installed they installed it and busted the walls in the dining room. This meant someone else had to come and repair the walls in a room that had nothing to do with the remodel. The cabinet installers didn't show up on several days. My house was in shambles. On Christmas Eve they tried to finish and was at my house till 11:00 at night. They dented my brand new refrigerator door, (which took until May to be replaced). They incorrectly hooked up the refrigerator water line. And on Christmas Day both my brand new kitchen floor and basement were flooded. They left gaps in the backsplash that required another trip to be fixed. They threw thin set on the outside walls of my house, which had to be sanded off. They also threw it on the grass, which had to be dug up and re-seeded. The sink became completely detached from the countertop and I had to call them to reattach it. This was the worst service I have ever received from a contractor. I would not recommend them to anyone. read more

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My husband and I went to Kurtis Kitchen because they said they could beat our cabinet quote from Home Depot, and they would even give us better cabinets. The showroom is very nice and they have a great selection of cabinets. However, when we mentioned that we wanted white cabinets, we were informed that the only company that made a white cabinet was KraftMade, which was way out of our budget. We sat down with the salesperson and he said he would see what he could do, but he had to check with his boss if he could give us the KraftMade cabinets for the Home Depot price. Unfortunately a few days later they let us know that they couldn't match our price, which was a huge bummer, but I can't hate on them for that. We would have loved to work with them over Home Depot but they're out of our budget! read more

My fiancée and I met with Justin to have our kitchen redone. We were on a budget and Justin was very helpful, informative and knowledgable in every area of the kitchen. We have never done a remodel before and he really helped guide us in the right direction. We never felt like he was trying to oversell us and always gave us multiple options so we could understand what we could get. He met our budget needs and over delivered when it came to service, deadlines and communication. We are very pleased with the quality of service we received from Justin. read more

HORRIBLE experience with Kurtis Kitchen. "Completed" job did not pass building inspection due to shoddy workmanship. Trim and floor moldings need to be redone, couple of cabinets are crooked, workman gouged the new floor and scratched the new sink, one countertop is ill fitting and tile grout is patchy and sloppy. Their "deluxe lighting package" is a joke and we have unsightly transformers in the upper cabinets that are visible every time the cabinets are opened. We did not get a reply to our email to the company owner describing our dissatisfaction. Job took 2 months longer than Kurtis told us it would take. Probably due to missing materials and back ordered material and workmen constantly being pulled off our job to go to another job. Subcontractors often not available when needed. We would never do business with this company again and would not recommend them either. read more

Adrian Aninos, Showroom Manager, was professional, extremely experienced, and the leader in our kitchen remodel. He made the experience fun and we know our beautiful kitchen is attributed to his competence. Thank you Adrian! With confidence we highly recommend Kurtis Kitchen & Bath and Adrian Aninos read more

I had a great experience working with Justin as my designer. I had designs from a couple other companies and nothing compared to the vision that Justin had for my kitchen space. We created a great modern industrial style kitchen with subway tile, white cabinets, and black granite countertops. I had a pretty intensive remodel that included knocking down a wall, all new cabinets, countertops and appliances and I couldn't be happier with the results. The entire process was done in a timely fashion, and there was great communication throughout. The job was all tracked through an app they use called Buildertrend that informed me of what the contractors would be doing every day. All the materials used for the job were top of the line. They also offer many different options for financing. I had my house appraised before and after the project and my home value went up greater than what it cost me to complete the project. I'm very surprised to see the negative reviews on this site, I would recommend Justin and Kurtis Kitchen to anyone. read more

I will never deal with this company again, and I have 171 text messages spanning from May through February to confirm this rating. In summary the finished product was not true to the original basement kitchenette design which my wife/I selected and PAID for. Items included in the design were subsequently changed to be at additional cost if provided.............and I could go on. Suffice it to say I have learned and will never, ever knowingly do business with this company again in life read more

Had Justin come over, seemed wonderful. Decided to move forward and met for a design review on our Master Bath project. Was not happy with any of the suggestions so Justin said, he'd continue working on it and email us in a couple of days with the project quote to see if that was going to meet our needs. No Quote received. Reached back to him a week later - Heard nothing back - crickets! Apparently, they didn't want the job. Extremely unprofessional. They must be in a great spot to be able to turn down work.... Don't waste your time. read more

I met with Justin in June to discuss a bathroom tear out and remodel. After measurements were taken and the design was worked up, we met to discuss. I got on their schedule which was a few months out. While I was anxious to get the bathroom started, I thought that if a company is booked a few months out, that is a good sign. Kurtis KB gave me a website to log into and see my actual schedule. The schedule tells you on what day(s) who is coming out and what is being done. Everything ran on schedule. The bathroom is 99% finished and I am truly impressed with the company and all the people I have dealt with. The first day was the tare out. The workers were very courteous and when they were completely finished with the gut job, they vacuumed the house and left it clean. Each night after the workers left, the house was vacuumed by them. Was left clean. The quality of work that has been completed has been to my standards. I am very quality and detail orientated. I had gotten quotes from two other well known companies for my bathroom. While Kurtis KB was more than the other two, I liked the fact that they have been in business for over 40 years, they give the customer a schedule of their work to be done, people are easy to reach at the company and answer any questions you have, and everything is warranted. Justin's talent for design is great, to see it from a computer screen to reality is amazing! I am looking forward to starting my kitchen with Kurtis! I know it is scary planning a remodel in your home. Having realistic expectations will help get through it. Yes, your house will disturbed for a few weeks, the project may run over on time , but end result is what is most important. I will say that the quote I was initially presented with, is what I paid. No funny business. Kurtis has a great selection of materials also. Thank you Kurtis K&B!! read more