Service is spot on and Ashley who assisted is an excellent addition to the team and she understands the needs of the customer.

what happened guys ? y'all missed the mark.. used to be my favorite place.. y'all forgot it takes keeping people happy to make them want to spend with you .. read more

Taxes are outrageous. They charge tax on the retail price not the discount price which is illegal. Spent 108 taxes were 65.

I came here as a first time customer not too long ago and usually when I go to dispensaries they inform me of everything they have to offer. This location did not. I went there on a Friday, they offered me a warm soda at the door and once I got inside I saw a table full of pizza. None of the employees said this pizza was for the customers and so I assumed it was for the employees. It wasn't until I got home and checked their website that I realized the pizza was for the customers and they were supposed to tell me about all these deals they have. I would've purchased more items if I knew about these deals. I'm upset no employee mentioned it. They need to work on that. read more

Aeropay does not work and is very glitchy, was not able to purchase anything because of this. Not the best experience.

It just opened this year, but I'm on track to spend probably 4k dollars here this year. Honestly; it feels like I've gotten more than my monies worth out of it. The staff is always helpful, very nice, very friendly. I'm kind of a curmudgeonly Shrek by nature, but almost every time I find myself engaging with whoever's helping me. Sign of a good team and good hiring; so that's appreciated. The first couple of times I went the persons helping me always commented on how "good" everything I got was; which seemed standard selling hype to me; but then they mentioned the THCv in an item I had bought. I had bought it for that reason but didn't say that. I had sort of assumed they mindlessly said "this is good" to everything - working in sales that's what you do! Nope, this person knew what I was getting; and it's been the same with every person since. The deals are almost always good. There are downtimes where they may not have the best deal on something; but for every 5 trips here I may have to go somewhere else once. It's been nice having a dispensary where it feels like I'm able to take advantage of their reward program; and that's based on the selection too which is massive. I almost always order ahead; but they've always been amenable if I've needed or wanted to make a change or addition. I'm a power buyer and a power user, I consume way too much for my own good most likely; and I am also very interested in saving as much money as possible. That's possible here, and it's nice. For the price? The variety? The service? 420/10. read more

Bisa Lina is awesome--clean, well-stocked, and super friendly. Shoutout to Justin for being incredibly helpful and knowledgeable. He made the whole experience smooth and enjoyable. Highly recommend! read more

I've been here a few times and it's always been a pleasant experience. Tonight (7/3) I stopped in looking for assistance with a product I had previously purchased (didn't know it needed a specific battery pack). The woman at check in was so wildly nice and the manager that came to assist with straight to it and helped me immediately. This experience was so valued and will absolutely be a reason to return. Thanks team! read more

My go to for all things cannabis! Very helpful staff and always good deals. Would 'high'ly recommend

Had an issue with a double charge but they ended up figuring it out and fixing the issue. I am glad as the service is typically great & the products are great as well as the pricing! Glad that they took care of the issue and I can continue being a customer! read more

Amazing staff and proper vibes here. It is obvious the owner and all the staff are real heads and those that understand and appreciate the healing and therapeutic effects of this plant. Go here. read more

I've been to a lot of dispensaries around Chicagoland and thianone is by far the best. The prices here are so cheap and they have a huge selection. The way they have everything set up is really dope i'm so happy we have a location in Carol Stream now. Thank you Bisa Lina you guys rock! read more

I'm from out of town and my daughter said she heard good things about this place They were correct. Super friendly and knowledgeable people working there and the prices rocked read more

the deals at this place are great, daisy helped with my order and was so nice ! she was awesome read more

Bisa Lina - extracts - Cannabis Dispensaries Near Me - Carol Stream, Illinois

Great place with amazing customer service. Isaiah is very knowledgeable and friendly!

Yo, someone broke into my car here. Be careful here, lot of sketchy and weird people. Staff are cool ok, but sometimes they try to oversell you on things and take up your time talking so they can distract you and get a nice tip. Don't fall for it, it doesn't really go to them anyway, management takes their cut and then the rest is theirs. Decent pricing but again watch out for the people. They'll stand in line, talk forever, and then you'll have to wait while your order is processed. Order AHEAD!!! OH AND! Ask for a bag on your way out.. #1 It's inconvenient, there's no discretion here, they hand you product and receipt, and then tell you have a nice day. #2 The bags are nice and a great way to market their store (but they don't give them out because they are expensive and the store is cheap!) GET A BAG! THEY ARE NICE! MAKE THEM PAY BECAUSE WE PAY! We spend a great deal of money ($) here, so don't leave without a bag because you've paid for it with your purchase!! read more

got a stizzy pod, didn't work at all... how does that work?? should probably sell things that work lol

I went into this dispensary and at first I had a pretty good experience, but then I pre-ordered some items and before I can even get to the dispensary both items were out of stock which for me is pretty stupid that you can pre-order some thing but someone else can grab it before you can even pick it up. I thought that was pretty dumb and it kind of made me not want to go there no more even though I had a $10 off you know $10 ain't shit nowadays so it just feels like a slap in the face that I wanted to pre-order some thing and now I look on their website and it's saying I can't purchase the things even though one of the distillate was there when I pre-ordered!!!! Goofy. Smh. read more