First off I'd like to say that incompetence is rampant. They…read moreovercharge for routine procedures. I wouldn't mind paying if they did a proper job in the first place. But evidently that's how they get repeat customers. They don't do a proper job and within 2 weeks or less you have to schedule a new appointment to get the same procedure done again because they messed up the first time. Ka-ching Ka-ching Ka-ching And my dog is still suffering walking on three legs due to improper nail trimming procedure how incompetent can a person be that can't even trim a dog's toenails? I have nothing good to say about this clinic

They were really awesome and the doctors they are great but they are extremely overpriced that is…read morethere Achilles heel. I paid $314 for x-rays x-rays usually cost about 100 bucks if it wasn't for that I would give them 10 stars.

Great place and out bet is next door in case anything is needed. This is the second time I've left…read moremy sweet babies here and I highly recommend them. It's not a fancy place but they have a great set up and its efficiently run- all of the dogs are taken outside separately so no risk of incident inner mingling dogs. My pups were happy to see me - but they were in great condition and I could see that they had been well cared for.

When you call for an appointment (3 X) for your pet and you leave your name and phone number & the…read moreservice to be performed and your phone doesn't ring back for weeks; it is ANASAZI getting back to you!!!!! WTF????? Too bad they are affiliated with a class act veterinary service!!!!!

Owner was great to work with we have a super skittish dog really hard to get taken care of and they…read moredid an amazing job

They did such an amazing job on my dog aggressive dog. I brought her muzzle just in case she had a…read morelash out and they didn't even need to use it while cutting her nails! My dog would always try to attack me when I was cutting her nails, and with them she just did so well it was a night and day difference. I highly recommend Peaceful Paws.

Vets are wonderful, prices are good BUT Jackson Vets needs to leave room for people that may need…read moretheir animal looked at that day or in a day or so such as dogs with seizures, end of life, take a appointment that is for physical and shots and push them back.

My cats have been patients of Dr Jackson for many years Then he retired and everything changed…read more They didn't return calls or inform you of lab results. My 21 year old cat was very ill and suffering. She needed to be put to sleep. They said they couldn't get her i until 10 days later. I will not let her suffer that long found another vet and will not be returning

This is a hard review to write but I feel it's worth sharing…read more I have been a customer of creature comforts for over eight years and I'm sad to say that new management leaves much to be desired. After hiring a pet sitter to come do two visits during a short day trip we had a huge issue with none of our directions being followed. Our five-month-old puppy was left in the crate to go out after the adult dogs on both visits (sitter put it in her notes) and ended up having an accident during the second visit. The Pet Sitter even noted that the puppy went back into the crate not having gone to the bathroom despite our request to just text us and let us know if we needed to extend the time on our visit. The sitter added to her notes that our neighbor poked his head over the fence and created an issue with the adult dogs which required her to put the puppy in the house unsupervised while she attended to them. When we returned we checked with our neighbor to see what had happened to cause him to peek over the fence. We were shocked to learn that he poked his head over to say hello to which the sitter did not respond or get up from the chair she was sitting in in the backyard. The puppy was not in the yard at all which means he was in his crate. As soon as I saw the notes from the sitter I called Monica the new manager to share my concerns and she agreed 100% that the job was just too much for her new pet sitter. She apologized and offered to take care of our pets herself if our normal pet sitter was not available in the future. When I got the bill the next day I was charged full price for the second visit so I reached out to say that I was shocked I was being charged for the second visit. She quickly responded saying I was right and she should have removed the charge. She actually removed all fees for the whole day which I didn't mention or expect. I thought all was well and we would just move forward. After all this was one rough visit from a newer pet sitter and we have trusted the company for years. WRONG... A few days later I went to book a day trip and my account wasn't working. I messaged Monica to see if she could help. She notified me that they were dropping us as clients because they weren't equipped to train a service dog. To be clear there was no request to train the puppy only to let him out to go potty and play. Needless to say I was incredibly hurt and frustrated. Having been with the company for over 8 years with no issues and many visits every year, this was almost unbelievable. Even more to the point I only discovered we being dropped because I went to book another service. Had I not tried to do so I would have had no idea she was "dropping" us. Especially given the fact that Monica acknowledged the fact that sitter ignored our notes and even added that letting the puppy out first was common sense. We talked to our neighbor who shared that the pet sitter was sitting on the porch the whole time and the puppy wasn't even outside. Now I am searching for a new pet sitter as she refuses to call me and discuss it. She sent an email and apparently I deserve nothing more. I even asked her to reach out so I could share what my neighbor had seen and she refuses to call. I am sad, disappointed and frustrated that this is the situation we are in. I would like to clarify that in the past we have had amazing pet sitters with creature comforts and had zero issues. In fact I used to brag about how amazing creature comforts was to anyone who would listen. Sherry was absolutely amazing and I am hurt by the way this has been handled. Pet parents beware .... Unprofessional management is not trustworthy. When something goes wrong with the sitter the owner seems 100% supportive and understanding then drops you without even saying anything. It's not the same without Sherry.

I'd never used a pet sitting service before this, and unless I move away, I'm never going to use…read moreanyone but Creature Comforts! From the very beginning, the staff was friendly and accommodating. I called them at the last minute due to a change in our holiday travel plans, and they were so quick to accommodate me into their busy schedule. I was immediately put in touch with the amazing person who would be taking care of my fur baby, and we arranged to drop him off ON THANKSGIVING DAY! Who else will do that for you? When I dropped him off, Mayra put me at ease and showed me that my little guy would have his own room where he could play and move about. When we left, I received a message saying that my dog had some treats and went down for a nap. She even sent me a picture of him, throughout the days, she continued to send me updates, pictures and even videos. When I picked him up, he was happy and spunky. I know he had a good weekend there with Mayra. I'm so thankful that I have someone who will take care of my dog the same way I do! These ladies do an amazing job and I can't wait to use them again! I'd give 10 stars if I could!!

I unfortunately had to put my dog down suddenly on Saturday. We called here at 9 am and they got us…read morein by 1230 and the staff was beyond friendly, compassionate, understanding, respectful and just absolutely lovely. Today totally sucks but they made it a little easier. 10 out of 10 recommend them. I am so grateful they were open on a Saturday and made time for us to bring him in. Definitely recommended them.

We live in Phx and have a 2nd home in Bisbee and had to bring in our 7 year lab mix while we were…read morestaying in Bisbee for a week. Angus had a Hematoma in his ear. Our vet in Phx said it would be $1,100 to $1,300 to have it surgically removed but that it could wait. His ear got worse when we were in Bisbee so we took him to Mule Moutain Animal Hospital. They were able to get him in for evaluation the next day and instead of surgery said they could drain it, and gave us some anti-imflamatory pills, the office visit, procedure and pills were $107. The Husband wife team were incredible, so kind and compassionate. I highly recommend this vet to anyone in the Southern AZ area. I would bring Angus back for other vet care.

In amongst the various hassles of planning a cross-country move, I called Dr. Burke to make an…read moreappointment for our three cats to update their vaccinations and get them a health certificate and possibly sedatives for the trip. However, when the day came, my cats went absolutely nuts - one was throwing himself against the sides of his carrier, another simply would not go in to his (and mauled me when I tried to force the issue). Along with all the other moving stress, it was enough to have me in tears - we were facing a three-day trip, and if I couldn't even get them to the vet, how was I going to manage on the road? Fortunately she was very understanding and rescheduled the appointment for a time when I had help and she could drive her van over here (probably the shortest housecall ever, as we live all of two blocks away) so they wouldn't have to stay in their carriers for very long. Between my friend and I, we got the cats into their carriers and carried them up the driveway to the van. There was much howling and drama, but the minute they got into Dr. Burke's hands they calmed down significantly. She's obviously had quite a bit of experience with animals and handled them very well; they didn't even protest at the vaccinations. Even once they were back in their carriers, they were noticeably calmer. She gave me some advice on their diet and things to watch for, and a goodly regimen of sedatives and instructions for their use. Her prices were also extremely reasonable; including the $75 housecall fee, it wasn't much more than $330 for all three cats. If there's one thing I'd warn potential customers about, it's that her manner with people can seem a little brusque or impatient. Don't take it personally; she's a busy person, and once she sees your animal, you'll see why she got into this business. She truly cares about animals and will treat yours like they're as precious to her as they are to you. For a nervous pet owner, that's the best thing you can ask for.