So I called to find out if they could replace my rear tire tube on my ebike since the valve stem…read morewas leaking air they said yes, and I asked if it couldbe done whilei eait or come back they said yes & on my way I went. I dropped off my ebike at 11am, and the taller gentleman told me they would call me when it was ready. The time past and I didn't receive a call l, and I drove from Benson, AZ to get my bike repaired so I wasn't local. I had lunch, ran errands, and some shopping. Since 3 hours had past wirh no call I dropped back in, and this time a shorter guy came out and I told them if my bike was ready and he replied wirh a smart remark with attitude "oh the scotter" I daid no it's an ebike, and I pointed it out saying "oh there it is" it was in the same spot and hadn't been touched. I asked how come it's not ready?. He replied there were others ahead of you come back later, and I asked what time do you close he said 6pm. I told him that's why I dropped it off in the morning and when I called you guys said it could be done no problem. I don't know if this is the norm for the shorter guy to have attitude & treat customers rudely?. He said we're finishing up lunch and it'll be ready in 30 minutes I said ok, plus i asked since you're going to have it apart can you take a look if it needs brakes, he said they look fine I daid ok, because I use it alot and of course it was a concern of mine to have it checked out plus I had adjusted the brakes already I only needed to know if the brake pafs needed replacement. As he worked on my bike he was angry and was frustrated and I hadn't done anything except to have my bike fixed. When I went to pay the taller gentleman charged me $55 I said why he said for whet the shorter guy did to the bike, and apparently he charged me $20 extra dollars to adjust the brakes when I didn't ask him too plus it was only supposed to be a visual & he already given me the answer they were fine. What got me upset was they never asked me if they could adjust the brakes and they up charged me $20 for doing something that had already been done by me and didn't need it. I wasn't very impressed wirh the customer service I received especially the extra charge of $20. It's not the money it's the customer service & common courtesy of letting the customer know what they are doing to your property because it all comes down to dollars and sense. I won't be going back to m&m I'd rather go to their competition although they are more expensive, but customer service is number #1 in my book. I've had several businesses in the past and I know all about customer service and they lack in this area, much room for improvement. This was my experience with them so I'm Yelping it, and I gave 2 stars because the taller gentleman was friendlier than the short guy. So beware before you go, it doesn't matter if they've been in business for 30 years, because they need to go back to basics THE CUSTOMER COMES FIRST.

Dale J. I can not…read moresay enough good things about Mike and Martin. They helped me out by fixing my tire issues by putting in heavy duty tubes both front and back and also installed tube liners in the tires. They also adjusted my brakes and derailleur for me and did all this very quickly. I highly recommend going in to the shop and talking to these two very knowledgeable gentleman if you need to purchase a bike or need a repair. This bike shop is Top Notch!!!!

This is where to go to get your bike repaired! I called with a question about a problem and was…read moreinvited to come in same day. After Chris looked the bike over, he gave me the 'diagnosis' and his suggestion. I didn't feel as if he was stuffing additional services just for profit, but was suggesting what was necessary. To my surprise, the bike was ready same day, just a few hours after dropping it off. The price quoted was the price paid plus military discount. For everything bike related, I know where to go and I suggest you do the same.

I was in Tucson for El Tour De Tucson..flew in from Missouri. I also flew my new bike in a hard…read moreshell bike case. Upon assembling my bike, I was unable to get the rear wheel on correctly We had an appointment in Sierra Vista the next day, so I took my bike with me and stopped into this bike shop. Stressing that wouldn't be able to ride in El Tour, they relieved my stress and fixed the issue I was having within an hour!!!. kudos to their great customer service. Without them I either would have to rent a bike or not ride at all. They had to rethread my rear axle of my bike They also put my pedals in and aired up my tires!Thank you so much... I finished the 102 mi El Tour De Tucson ....thanks to this bike shop

Peter, the cycling guru behind Shady Tree Cycling, knows everything about bikes, and a surprising…read moreamount about everything else. I learned this by chance when we arrived back to Tubac to find both bike tires flat as tortillas. The idea of hauling them to Tucson was enough to ruin a perfectly good day, so I did a quick search and--hallelujah--found Peter's shop just three miles away. Two hours later, both bikes were tuned, revived, and ready to roll. Hero Status Awarded!

My Dad got all three of our bikes fixed in one day. The bikes all run well now! Very good service…read moreand business for the area if you want to get a bike repaired quickly. Other repair shops were quoting 2 weeks! Not here.

Just had my shift cable fixed by Rob in a very timely manner, at a very fair price. Having moved…read morefrom Wi. 8 1/2 years ago, I have been coming to Bike Hub and am completely satisfied with the service. During that time I've had a number of repairs and tune-ups done and have always been happy with the work, Rob's knowledge and explanations and very fair pricing. During my time down here my wife and I have purchased 2 road bikes, an e-bike, 2 kids specialized bikes and 2 mountain bikes in addition to numerous smaller purchases and a Thule bike rack. (all from Rob ) I've been road biking over 60k miles and Rob is more knowledgeable, helpful and very competitive with his pricing than anyone I've dealt with. (including a number of shops in Milw. where I road with a large group) Highly recommend Rob and Tiffany!

These folks "Rock", Great Service & G~O~N~G~A Pricing on their NEW Bikes…read more We've purchased 3 E~Bikes there and wow do they stand behind their products.

According to MapQuest this business is permanently closed. I was hoping to find a more local…read morebusiness to have my bike tuned.

Highly recommended Being slightly handicapped…read moreThomas the owner came to my rescue Immediately. I had just gotten a new e trike Not from Thomas but never the less He came and picked trike up and I was rehabbing on my trike in 2 days The store is beautiful and it has anything you need in the biking world and if they don't have it they will get you Thomas his wife and Amanda have been The best thing for green valley biking world Go see for yourself. If there were 10 they would have them For all the help and kindness they have shown me.

Pima was able to replace my e-bike brake pads in a reasonable amount of time and at a reasonable…read morerate. They took the time to also answer some additional questions I had. When future servicing is needed I will be returning to Pima Street Bicycle shop.

New to this shop since the Roadrunner shop closed. Extremely friendly and understanding of senior…read moreneeds. I took my mountain bike in for tune up and will probably buy a new ebike here soon.

David and others were very welcoming and helpful. I had come from Villa Park, CA with two bikes to…read moregive to my brother who lives here. I felt at home in this shop because of the Community Consciousness. This is Bicycle Benevolence. It is like The Bicycle Tree in Santa Ana, CA. People can learn how to fix or build bikes. David could also tell me which roads and trails to try. Thank you! And greetings to Athena the cat. Lovingly, Opa Kacha Spion "Grandpa with the Mirrors" from Tomohon, North Sulawesi, Indonesia = Uncle Lloyd at Biola. Happy Easter! 4/5/2026 (lloydpeckham2022@gmail.com)

Best bike shop I've ever had the pleasure to do business with! Dave is super helpful and…read moreknowledgeable. They had the perfect eMTB for me, a Bulls Copperhead EVO AM 3, on sale, and Dave made just the right modifications for me. If you're in the area and you enjoy cycling, check out Silver City Cycles!

Great Bike Shop with awesome folks. Tony always has a solution for your bike needs have and will…read morecontinue to go there!