1. Sun 'N Spokes

1. Sun 'N Spokes

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Sierra Vista, AZ

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Sun 'N Spokes

4.4 (29 reviews)
Closed 9:00 am - 5:00 pm

Sun 'N Spokes Photos

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Reviews With Photos

My sweet car for reference
Jaci D.

Honestly I've got no idea how they do as a business. As a team of professionals, they're a bit lacking. I parked out front of the shop to go to the store next door, and upon leaving was approached by an associate. The gentleman asked if my car belonged to me or "a man friend" and disclosed that the team had bets going. I'm surprised that he felt comfortable approaching a complete stranger to make a sexist remark. Guys, have whatever conversations you like in the shop. But do not approach potential customers in this way. It's rude and it's not a good way to represent your business.

S-Works Carbon HT

Was looking for a Specialized HT in XL. Chris was on it and directed me to one the owner was looking to sell. Made me an offer I could not refuse! Great shop! I have purchased other items and clothing from them previously and they have always been very helpful and professional. They are my go-to bike shop now.

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2 years ago

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2 years ago

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3 years ago

Always professional and friendly. Do a great job of keeping my older bike in tip-top shape.

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2 years ago

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2 years ago

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2 years ago

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6 years ago

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4 years ago

I love these guys. Marc and the rest of the crew are very helpful. They also help the community and local mountain bike teams.

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4 years ago

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5 years ago

Mark and Chris have done excellent service on my bikes. Fast, knowledgable and friendly and the new location is very convenient.

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5 years ago

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5 years ago

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7 years ago

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13 years ago

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12 years ago

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7 years ago

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13 years ago

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12 years ago

Helpful 2
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11 years ago

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10 years ago

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10 years ago

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10 years ago

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9 years ago

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16 years ago

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12 years ago

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10 years ago

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12 years ago

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12 years ago

IMO this store has horrible customer service, their labor prices are outrageous!

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10 years ago

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Ask the Community - Sun 'N Spokes

Review Highlights - Sun 'N Spokes

Mark, Chris and crew have some of the best customer service I've EVER experienced, ANYWHERE.

Mentioned in 6 reviews

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M & M Cycling

M & M Cycling

4.9
(36 reviews)
$$

So I called to find out if they could replace my rear tire tube on my ebike since the valve stem…read morewas leaking air they said yes, and I asked if it couldbe done whilei eait or come back they said yes & on my way I went. I dropped off my ebike at 11am, and the taller gentleman told me they would call me when it was ready. The time past and I didn't receive a call l, and I drove from Benson, AZ to get my bike repaired so I wasn't local. I had lunch, ran errands, and some shopping. Since 3 hours had past wirh no call I dropped back in, and this time a shorter guy came out and I told them if my bike was ready and he replied wirh a smart remark with attitude "oh the scotter" I daid no it's an ebike, and I pointed it out saying "oh there it is" it was in the same spot and hadn't been touched. I asked how come it's not ready?. He replied there were others ahead of you come back later, and I asked what time do you close he said 6pm. I told him that's why I dropped it off in the morning and when I called you guys said it could be done no problem. I don't know if this is the norm for the shorter guy to have attitude & treat customers rudely?. He said we're finishing up lunch and it'll be ready in 30 minutes I said ok, plus i asked since you're going to have it apart can you take a look if it needs brakes, he said they look fine I daid ok, because I use it alot and of course it was a concern of mine to have it checked out plus I had adjusted the brakes already I only needed to know if the brake pafs needed replacement. As he worked on my bike he was angry and was frustrated and I hadn't done anything except to have my bike fixed. When I went to pay the taller gentleman charged me $55 I said why he said for whet the shorter guy did to the bike, and apparently he charged me $20 extra dollars to adjust the brakes when I didn't ask him too plus it was only supposed to be a visual & he already given me the answer they were fine. What got me upset was they never asked me if they could adjust the brakes and they up charged me $20 for doing something that had already been done by me and didn't need it. I wasn't very impressed wirh the customer service I received especially the extra charge of $20. It's not the money it's the customer service & common courtesy of letting the customer know what they are doing to your property because it all comes down to dollars and sense. I won't be going back to m&m I'd rather go to their competition although they are more expensive, but customer service is number #1 in my book. I've had several businesses in the past and I know all about customer service and they lack in this area, much room for improvement. This was my experience with them so I'm Yelping it, and I gave 2 stars because the taller gentleman was friendlier than the short guy. So beware before you go, it doesn't matter if they've been in business for 30 years, because they need to go back to basics THE CUSTOMER COMES FIRST.

Dale J. I can not…read moresay enough good things about Mike and Martin. They helped me out by fixing my tire issues by putting in heavy duty tubes both front and back and also installed tube liners in the tires. They also adjusted my brakes and derailleur for me and did all this very quickly. I highly recommend going in to the shop and talking to these two very knowledgeable gentleman if you need to purchase a bike or need a repair. This bike shop is Top Notch!!!!

Sun 'N Spokes - bikes - Updated July 2026

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